# Twilio: Twilio Accounts May Not Be Able to Add a Participant to a Conference Using the Create Participant API, or Modify the State of a Conference Participant (Hold, Unhold, Mute, Unmute) via the Participants API

> Twilio status incident “Twilio Accounts May Not Be Able to Add a Participant to a Conference Using the Create Participant API, or Modify the State of a Conference Participant (Hold, Unhold, Mute, Unmute) via the Participants API” on 2026-05-27: impact minor (vendor’s label), 2.2 h, 1 update(s). Arch

Canonical: https://rewindex.com/company/twilio/incidents/20r1tvj0l1fn
Last updated: 2026-05-27T23:35:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-27 21:22 UTC · Resolved: 2026-05-27 23:35 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/20r1tvj0l1fn](https://status.twilio.com/incidents/20r1tvj0l1fn)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-05-27 23:35 UTC: Our engineers have monitored the fix and confirmed the issue with Flex and Twilio Conferences has been resolved. All services are now operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-05-27 21:22 UTC, resolved after 2.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/20r1tvj0l1fn
- Citation: Twilio, “Twilio Accounts May Not Be Able to Add a Participant to a Conference Using the Create Participant API, or Modify the State of a Conference Participant (Hold, Unhold, Mute, Unmute) via the Participants API” (2026-05-27 21:22 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/20r1tvj0l1fn (CC BY 4.0).
- Markdown link: `[Twilio: Twilio Accounts May Not Be Able to Add a Participant to a Conference Using the Create Participant API, or Modify the State of a Conference Participant (Hold, Unhold, Mute, Unmute) via the Participants API (2026-05-27)](https://rewindex.com/company/twilio/incidents/20r1tvj0l1fn)`


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Canonical: https://rewindex.com/company/twilio/incidents/20r1tvj0l1fn · Markdown: https://rewindex.com/company/twilio/incidents/20r1tvj0l1fn.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/20r1tvj0l1fn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:15:24.149Z