# Twilio: Voice Calls and Transfer/Mute Failures

> Twilio status incident “Voice Calls and Transfer/Mute Failures” on 2024-04-17: impact none (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/1yv98gmcfwnn
Last updated: 2024-04-17T18:51:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-04-17 17:32 UTC · Resolved: 2024-04-17 18:51 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/1yv98gmcfwnn](https://status.twilio.com/incidents/1yv98gmcfwnn)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-04-17 18:51 UTC: Twilio programmable voice was degraded for 2 minutes between 9:59 and 10:01 Pacific Time on 04/17/2024. During this period of time customers may have experienced voice calls and transfer/mute failures. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-04-17 17:32 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/1yv98gmcfwnn
- Citation: Twilio, “Voice Calls and Transfer/Mute Failures” (2024-04-17 17:32 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/1yv98gmcfwnn (CC BY 4.0).
- Markdown link: `[Twilio: Voice Calls and Transfer/Mute Failures (2024-04-17)](https://rewindex.com/company/twilio/incidents/1yv98gmcfwnn)`


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Canonical: https://rewindex.com/company/twilio/incidents/1yv98gmcfwnn · Markdown: https://rewindex.com/company/twilio/incidents/1yv98gmcfwnn.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/1yv98gmcfwnn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:25:56.467Z