# Twilio: API 500 Errors Affecting Multiple Services

> Twilio status incident “API 500 Errors Affecting Multiple Services” on 2020-11-12: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/1y9wlgt550j6
Last updated: 2020-11-12T04:47:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-11-12 04:47 UTC · Resolved: 2020-11-12 04:47 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/1y9wlgt550j6](https://status.twilio.com/incidents/1y9wlgt550j6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-11-12 04:47 UTC: Twilio API was degraded for 14 minutes between 8:18 p.m. and 8:32 p.m. Pacific Time on 11/11/2020. During this period of time customers may have experienced problems or symptoms listed below: - No debugger notifications for failed voice calls - Pinned products on console sidebar missing or non-functional - Phone number configuration page shows error message - TwiMLbin apps return 500s - Video rooms could not be created The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-11-12 04:47 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/1y9wlgt550j6
- Citation: Twilio, “API 500 Errors Affecting Multiple Services” (2020-11-12 04:47 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/1y9wlgt550j6 (CC BY 4.0).
- Markdown link: `[Twilio: API 500 Errors Affecting Multiple Services (2020-11-12)](https://rewindex.com/company/twilio/incidents/1y9wlgt550j6)`


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Canonical: https://rewindex.com/company/twilio/incidents/1y9wlgt550j6 · Markdown: https://rewindex.com/company/twilio/incidents/1y9wlgt550j6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/1y9wlgt550j6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:48:52.573Z