# Twilio: 500 Errors When Using multiple Twilio Products

> Twilio status incident “500 Errors When Using multiple Twilio Products” on 2023-09-18: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/1wlg9d0jcds0
Last updated: 2023-09-18T20:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-18 17:53 UTC · Resolved: 2023-09-18 20:02 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/1wlg9d0jcds0](https://status.twilio.com/incidents/1wlg9d0jcds0)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-09-18 20:02 UTC: 5xx errors for voice recording, Studio and video Room has been resolved and are operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-09-18 17:53 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/1wlg9d0jcds0
- Citation: Twilio, “500 Errors When Using multiple Twilio Products” (2023-09-18 17:53 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/1wlg9d0jcds0 (CC BY 4.0).
- Markdown link: `[Twilio: 500 Errors When Using multiple Twilio Products (2023-09-18)](https://rewindex.com/company/twilio/incidents/1wlg9d0jcds0)`


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Canonical: https://rewindex.com/company/twilio/incidents/1wlg9d0jcds0 · Markdown: https://rewindex.com/company/twilio/incidents/1wlg9d0jcds0.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/1wlg9d0jcds0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:11:30.682Z