# Twilio: Intermittent 502 HTTPS Responses When Attempting to Load Plugins in Flex

> Twilio status incident “Intermittent 502 HTTPS Responses When Attempting to Load Plugins in Flex” on 2021-09-27: impact minor (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/1whpfrw64b2g
Last updated: 2021-09-27T18:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-27 16:37 UTC · Resolved: 2021-09-27 18:24 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/1whpfrw64b2g](https://status.twilio.com/incidents/1whpfrw64b2g)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-09-27 18:24 UTC: On Monday 9/27 from 12:35am PT through 10:33am PT, we experienced intermittent 502 HTTPS responses when customers attempted to load plugins in Flex. We are no longer seeing these issues. Please have agents refresh their browser if they are still encountering errors. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-09-27 16:37 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/1whpfrw64b2g
- Citation: Twilio, “Intermittent 502 HTTPS Responses When Attempting to Load Plugins in Flex” (2021-09-27 16:37 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/1whpfrw64b2g (CC BY 4.0).
- Markdown link: `[Twilio: Intermittent 502 HTTPS Responses When Attempting to Load Plugins in Flex (2021-09-27)](https://rewindex.com/company/twilio/incidents/1whpfrw64b2g)`


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Canonical: https://rewindex.com/company/twilio/incidents/1whpfrw64b2g · Markdown: https://rewindex.com/company/twilio/incidents/1whpfrw64b2g.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/1whpfrw64b2g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:43:40.977Z