# Twilio: WhatsApp Self Signup Sender Onboarding blocked for some users

> Twilio status incident “WhatsApp Self Signup Sender Onboarding blocked for some users” on 2024-07-05: impact minor (vendor’s label), 3.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/1tmnd207dtng
Last updated: 2024-07-06T01:34:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-05 22:23 UTC · Resolved: 2024-07-06 01:34 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/1tmnd207dtng](https://status.twilio.com/incidents/1tmnd207dtng)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-07-06 01:34 UTC: We are no longer experiencing issue with WhatsApp self signup onboarding where some users are unable to onboard new WhatsApp Senders. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-07-05 22:23 UTC, resolved after 3.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/1tmnd207dtng
- Citation: Twilio, “WhatsApp Self Signup Sender Onboarding blocked for some users” (2024-07-05 22:23 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/1tmnd207dtng (CC BY 4.0).
- Markdown link: `[Twilio: WhatsApp Self Signup Sender Onboarding blocked for some users (2024-07-05)](https://rewindex.com/company/twilio/incidents/1tmnd207dtng)`


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Canonical: https://rewindex.com/company/twilio/incidents/1tmnd207dtng · Markdown: https://rewindex.com/company/twilio/incidents/1tmnd207dtng.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/1tmnd207dtng · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:57:53.635Z