# Twilio: Outbound Degraded Call Audio to Multiple Networks in Colombia

> Twilio status incident “Outbound Degraded Call Audio to Multiple Networks in Colombia” on 2024-09-16: impact minor (vendor’s label), 5.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/1tj4cvykckqx
Last updated: 2024-09-17T02:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-16 21:28 UTC · Resolved: 2024-09-17 02:26 UTC · Duration: 5.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/1tj4cvykckqx](https://status.twilio.com/incidents/1tj4cvykckqx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-09-17 02:26 UTC: The issue related to audio degradation when placing outbound calls to multiple networks in Colombia for a subset of Twilio numbers, has been resolved and the service is functioning normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-09-16 21:28 UTC, resolved after 5.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/1tj4cvykckqx
- Citation: Twilio, “Outbound Degraded Call Audio to Multiple Networks in Colombia” (2024-09-16 21:28 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/1tj4cvykckqx (CC BY 4.0).
- Markdown link: `[Twilio: Outbound Degraded Call Audio to Multiple Networks in Colombia (2024-09-16)](https://rewindex.com/company/twilio/incidents/1tj4cvykckqx)`


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Canonical: https://rewindex.com/company/twilio/incidents/1tj4cvykckqx · Markdown: https://rewindex.com/company/twilio/incidents/1tj4cvykckqx.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/1tj4cvykckqx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:33:41.126Z