# Twilio: On Call Engineers are Investigating an issue where messages sent from a Toll Free Number in Pending Verification status towards At&T are getting filtered

> Twilio status incident “On Call Engineers are Investigating an issue where messages sent from a Toll Free Number in Pending Verification status towards At&T are getting filtered” on 2022-10-12: impact none (vendor’s label), 48 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/1q5zs3wskxm6
Last updated: 2022-10-12T14:51:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-10-12 14:03 UTC · Resolved: 2022-10-12 14:51 UTC · Duration: 48 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/1q5zs3wskxm6](https://status.twilio.com/incidents/1q5zs3wskxm6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-10-12 14:51 UTC: We have investigated the potential issue with messages sent from a Toll Free Number in Pending Verification status towards AT&T getting filtered triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2022-10-12 14:03 UTC, resolved after 48 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/1q5zs3wskxm6
- Citation: Twilio, “On Call Engineers are Investigating an issue where messages sent from a Toll Free Number in Pending Verification status towards At&T are getting filtered” (2022-10-12 14:03 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/1q5zs3wskxm6 (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue where messages sent from a Toll Free Number in Pending Verification status towards At&T are getting filtered (2022-10-12)](https://rewindex.com/company/twilio/incidents/1q5zs3wskxm6)`


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Canonical: https://rewindex.com/company/twilio/incidents/1q5zs3wskxm6 · Markdown: https://rewindex.com/company/twilio/incidents/1q5zs3wskxm6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/1q5zs3wskxm6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:38:43.105Z