# Twilio: Delays in Processing of Voice Recordings

> Twilio status incident “Delays in Processing of Voice Recordings” on 2020-10-22: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/1n85pqwhy8jv
Last updated: 2020-10-22T11:39:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-10-22 10:20 UTC · Resolved: 2020-10-22 11:39 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/1n85pqwhy8jv](https://status.twilio.com/incidents/1n85pqwhy8jv)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-10-22 11:39 UTC: We have fully investigated the Voice Recording issue triggered by our automated alert, and it was determined that the impact was limited to a small set of customers who have been reached out individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-10-22 10:20 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/1n85pqwhy8jv
- Citation: Twilio, “Delays in Processing of Voice Recordings” (2020-10-22 10:20 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/1n85pqwhy8jv (CC BY 4.0).
- Markdown link: `[Twilio: Delays in Processing of Voice Recordings (2020-10-22)](https://rewindex.com/company/twilio/incidents/1n85pqwhy8jv)`


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Canonical: https://rewindex.com/company/twilio/incidents/1n85pqwhy8jv · Markdown: https://rewindex.com/company/twilio/incidents/1n85pqwhy8jv.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/1n85pqwhy8jv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:27:52.296Z