# Twilio: Twilio Degraded Billing Affecting Successful Account Payments

> Twilio status incident “Twilio Degraded Billing Affecting Successful Account Payments” on 2024-04-17: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/1n434z7kptjm
Last updated: 2024-04-17T22:36:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-04-17 22:36 UTC · Resolved: 2024-04-17 22:36 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/1n434z7kptjm](https://status.twilio.com/incidents/1n434z7kptjm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-04-17 22:36 UTC: Twilio billing systems were degraded for 2 hours and 42 minutes between 08:28 AM and 11:10 AM Pacific Time on 04/17/2024. During this period of time customers may have experienced issues successfully adding funds to or upgrading their account. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-04-17 22:36 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/1n434z7kptjm
- Citation: Twilio, “Twilio Degraded Billing Affecting Successful Account Payments” (2024-04-17 22:36 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/1n434z7kptjm (CC BY 4.0).
- Markdown link: `[Twilio: Twilio Degraded Billing Affecting Successful Account Payments (2024-04-17)](https://rewindex.com/company/twilio/incidents/1n434z7kptjm)`


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Canonical: https://rewindex.com/company/twilio/incidents/1n434z7kptjm · Markdown: https://rewindex.com/company/twilio/incidents/1n434z7kptjm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/1n434z7kptjm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:07:27.864Z