# Twilio: Possible Incorrect Emergency Call Routing

> Twilio status incident “Possible Incorrect Emergency Call Routing” on 2021-06-30: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/1jx8kjk31fnd
Last updated: 2021-06-30T18:04:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-06-30 16:37 UTC · Resolved: 2021-06-30 18:04 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/1jx8kjk31fnd](https://status.twilio.com/incidents/1jx8kjk31fnd)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-06-30 18:04 UTC: The issue with incorrect emergency call routing has been fixed, and emergency calls are being routed normally at this time. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-06-30 16:37 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/1jx8kjk31fnd
- Citation: Twilio, “Possible Incorrect Emergency Call Routing” (2021-06-30 16:37 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/1jx8kjk31fnd (CC BY 4.0).
- Markdown link: `[Twilio: Possible Incorrect Emergency Call Routing (2021-06-30)](https://rewindex.com/company/twilio/incidents/1jx8kjk31fnd)`


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Canonical: https://rewindex.com/company/twilio/incidents/1jx8kjk31fnd · Markdown: https://rewindex.com/company/twilio/incidents/1jx8kjk31fnd.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/1jx8kjk31fnd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:54:26.625Z