# Twilio: A Subset of Super SIM LTE-Enabled Devices May have had Connections Fallback

> Twilio status incident “A Subset of Super SIM LTE-Enabled Devices May have had Connections Fallback” on 2020-09-30: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/1chky225crd9
Last updated: 2020-09-30T00:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-09-30 00:00 UTC · Resolved: 2020-09-30 00:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/1chky225crd9](https://status.twilio.com/incidents/1chky225crd9)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-09-30 00:00 UTC: A subset of Twilio Super SIM LTE-enabled devices may have seen new connections fallback to 2G/3G between 17:16 to 17:26 PT Time on 09/29/2020. Also during that time LTE-only-devices may have experienced issues connecting. Active sessions were not impacted. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-09-30 00:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/1chky225crd9
- Citation: Twilio, “A Subset of Super SIM LTE-Enabled Devices May have had Connections Fallback” (2020-09-30 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/1chky225crd9 (CC BY 4.0).
- Markdown link: `[Twilio: A Subset of Super SIM LTE-Enabled Devices May have had Connections Fallback (2020-09-30)](https://rewindex.com/company/twilio/incidents/1chky225crd9)`


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Canonical: https://rewindex.com/company/twilio/incidents/1chky225crd9 · Markdown: https://rewindex.com/company/twilio/incidents/1chky225crd9.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/1chky225crd9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:14:25.617Z