# Twilio: Errors when attempting to retrieve step logs for new Execution Steps in Studio

> Twilio status incident “Errors when attempting to retrieve step logs for new Execution Steps in Studio” on 2020-03-18: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/1c8trnj8dy0c
Last updated: 2020-03-18T06:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-03-18 05:48 UTC · Resolved: 2020-03-18 06:53 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/1c8trnj8dy0c](https://status.twilio.com/incidents/1c8trnj8dy0c)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-03-18 06:53 UTC: Our engineers have implemented a fix. We are no longer experiencing issues with Studio. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-03-18 05:48 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/1c8trnj8dy0c
- Citation: Twilio, “Errors when attempting to retrieve step logs for new Execution Steps in Studio” (2020-03-18 05:48 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/1c8trnj8dy0c (CC BY 4.0).
- Markdown link: `[Twilio: Errors when attempting to retrieve step logs for new Execution Steps in Studio (2020-03-18)](https://rewindex.com/company/twilio/incidents/1c8trnj8dy0c)`


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Canonical: https://rewindex.com/company/twilio/incidents/1c8trnj8dy0c · Markdown: https://rewindex.com/company/twilio/incidents/1c8trnj8dy0c.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/1c8trnj8dy0c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:54:28.095Z