# Twilio: On Call Engineers Are Investigating an Issue With SMS Delivery Delays to Claro Network in Brazil

> Twilio status incident “On Call Engineers Are Investigating an Issue With SMS Delivery Delays to Claro Network in Brazil” on 2023-10-22: impact minor (vendor’s label), 7 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/1589ncnsztdm
Last updated: 2023-10-22T05:46:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-22 05:39 UTC · Resolved: 2023-10-22 05:46 UTC · Duration: 7 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/1589ncnsztdm](https://status.twilio.com/incidents/1589ncnsztdm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-10-22 05:46 UTC: We have fully investigated the SMS delivery delays to Claro Network in Brazil issue triggered by our automated alert, and it was determined that this is the same incident on existing one. We'll post the status updates here: https://status.twilio.com/incidents/733prt2v9jcv

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-10-22 05:39 UTC, resolved after 7 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/1589ncnsztdm
- Citation: Twilio, “On Call Engineers Are Investigating an Issue With SMS Delivery Delays to Claro Network in Brazil” (2023-10-22 05:39 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/1589ncnsztdm (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers Are Investigating an Issue With SMS Delivery Delays to Claro Network in Brazil (2023-10-22)](https://rewindex.com/company/twilio/incidents/1589ncnsztdm)`


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Canonical: https://rewindex.com/company/twilio/incidents/1589ncnsztdm · Markdown: https://rewindex.com/company/twilio/incidents/1589ncnsztdm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/1589ncnsztdm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:09:41.618Z