# Twilio: Outbound SMS Delivery Failures to DU Network in UAE

> Twilio status incident “Outbound SMS Delivery Failures to DU Network in UAE” on 2023-05-27: impact minor (vendor’s label), 4.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/0ywbq4pnpsfk
Last updated: 2023-05-27T17:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-05-27 13:00 UTC · Resolved: 2023-05-27 17:24 UTC · Duration: 4.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/0ywbq4pnpsfk](https://status.twilio.com/incidents/0ywbq4pnpsfk)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-05-27 17:24 UTC: After investigating, we identified that the incident causing SMS delivery failures when sending messages to DU Network in UAE was only impacting non-registered IDs. We’re resolving this incident because the issue was impacting a small subset of customers who shouldn’t present any delivery failures.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-05-27 13:00 UTC, resolved after 4.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/0ywbq4pnpsfk
- Citation: Twilio, “Outbound SMS Delivery Failures to DU Network in UAE” (2023-05-27 13:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/0ywbq4pnpsfk (CC BY 4.0).
- Markdown link: `[Twilio: Outbound SMS Delivery Failures to DU Network in UAE (2023-05-27)](https://rewindex.com/company/twilio/incidents/0ywbq4pnpsfk)`


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Canonical: https://rewindex.com/company/twilio/incidents/0ywbq4pnpsfk · Markdown: https://rewindex.com/company/twilio/incidents/0ywbq4pnpsfk.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/0ywbq4pnpsfk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:46:29.125Z