# Twilio: SMS Delivery Delays and Failures to Safaricom Network in Kenya

> Twilio status incident “SMS Delivery Delays and Failures to Safaricom Network in Kenya” on 2021-10-23: impact minor (vendor’s label), 5.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/0x5cf96tq40n
Last updated: 2021-10-24T01:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-10-23 19:35 UTC · Resolved: 2021-10-24 01:30 UTC · Duration: 5.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/0x5cf96tq40n](https://status.twilio.com/incidents/0x5cf96tq40n)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-10-24 01:30 UTC: We are no longer experiencing SMS delivery delays and failures to Safaricom Network in Kenya. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-10-23 19:35 UTC, resolved after 5.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/0x5cf96tq40n
- Citation: Twilio, “SMS Delivery Delays and Failures to Safaricom Network in Kenya” (2021-10-23 19:35 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/0x5cf96tq40n (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays and Failures to Safaricom Network in Kenya (2021-10-23)](https://rewindex.com/company/twilio/incidents/0x5cf96tq40n)`


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Canonical: https://rewindex.com/company/twilio/incidents/0x5cf96tq40n · Markdown: https://rewindex.com/company/twilio/incidents/0x5cf96tq40n.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/0x5cf96tq40n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:32:46.721Z