# Twilio: Serverless production boxes lost connection with AuroraDB

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-14 01:00 UTC · Resolved: 2025-10-14 01:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/0skrf0ygj39s](https://status.twilio.com/incidents/0skrf0ygj39s)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-10-14 01:00 UTC: Between 12:04 AM UTC - 12:14 AM UTC , we experienced database connection issues with RDS Proxy and AuroraDB, however the issue has auto-recovered. Our engineering team has confirmed full recovery of our systems. We are investigating further to understand the root cause of the connection drops.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/0skrf0ygj39s · Markdown: https://rewindex.com/company/twilio/incidents/0skrf0ygj39s.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/0skrf0ygj39s · Generated 2026-10-18T09:54:04.080Z