# Twilio: Issues with Billing Services

> Twilio status incident “Issues with Billing Services” on 2023-05-02: impact minor (vendor’s label), 2 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/0hc38g35mfd8
Last updated: 2023-05-05T00:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-05-02 23:27 UTC · Resolved: 2023-05-05 00:48 UTC · Duration: 2 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/0hc38g35mfd8](https://status.twilio.com/incidents/0hc38g35mfd8)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-05-05 00:48 UTC: The issue with Billing where SMS sent via use of Verify/Authy 2FA products are mixed together with SMS sent via use of Programmable SMS is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-05-02 23:27 UTC, resolved after 2 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/0hc38g35mfd8
- Citation: Twilio, “Issues with Billing Services” (2023-05-02 23:27 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/0hc38g35mfd8 (CC BY 4.0).
- Markdown link: `[Twilio: Issues with Billing Services (2023-05-02)](https://rewindex.com/company/twilio/incidents/0hc38g35mfd8)`


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Canonical: https://rewindex.com/company/twilio/incidents/0hc38g35mfd8 · Markdown: https://rewindex.com/company/twilio/incidents/0hc38g35mfd8.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/0hc38g35mfd8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:59:16.855Z