# Twilio: SMS Delivery Degradation towards Telcel Mexico

> Twilio status incident “SMS Delivery Degradation towards Telcel Mexico” on 2019-11-14: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/0gb2gshsksdw
Last updated: 2019-11-14T23:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-11-14 21:20 UTC · Resolved: 2019-11-14 23:52 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/0gb2gshsksdw](https://status.twilio.com/incidents/0gb2gshsksdw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2019-11-14 23:52 UTC: SMS delivery to the Telcel network in Mexico is now operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2019-11-14 21:20 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/0gb2gshsksdw
- Citation: Twilio, “SMS Delivery Degradation towards Telcel Mexico” (2019-11-14 21:20 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/0gb2gshsksdw (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Degradation towards Telcel Mexico (2019-11-14)](https://rewindex.com/company/twilio/incidents/0gb2gshsksdw)`


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Canonical: https://rewindex.com/company/twilio/incidents/0gb2gshsksdw · Markdown: https://rewindex.com/company/twilio/incidents/0gb2gshsksdw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/0gb2gshsksdw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:59:39.609Z