# Twilio: Subset of WhatsApp Senders Offline

> Twilio status incident “Subset of WhatsApp Senders Offline” on 2022-04-19: impact minor (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/0dw4t72zwpvh
Last updated: 2022-04-22T16:37:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-04-19 17:48 UTC · Resolved: 2022-04-22 16:37 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/0dw4t72zwpvh](https://status.twilio.com/incidents/0dw4t72zwpvh)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-04-22 16:37 UTC: The issue with WhatsApp senders being offline has been resolved and no new senders are going offline. Senders affected by this issue will experience all messages sent failing with error code 30001, and will not receive any messages. If your WhatsApp sender was affected, please contact support to have the issue remedied.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-04-19 17:48 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/0dw4t72zwpvh
- Citation: Twilio, “Subset of WhatsApp Senders Offline” (2022-04-19 17:48 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/0dw4t72zwpvh (CC BY 4.0).
- Markdown link: `[Twilio: Subset of WhatsApp Senders Offline (2022-04-19)](https://rewindex.com/company/twilio/incidents/0dw4t72zwpvh)`


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Canonical: https://rewindex.com/company/twilio/incidents/0dw4t72zwpvh · Markdown: https://rewindex.com/company/twilio/incidents/0dw4t72zwpvh.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/0dw4t72zwpvh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:44:55.054Z