# Twilio: Latency of Message Delivery on WhatsApp Channel for a Subset of Customers

> Twilio status incident “Latency of Message Delivery on WhatsApp Channel for a Subset of Customers” on 2021-04-22: impact minor (vendor’s label), 8.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/05bj8c7qhcpq
Last updated: 2021-04-22T21:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-04-22 13:24 UTC · Resolved: 2021-04-22 21:40 UTC · Duration: 8.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/05bj8c7qhcpq](https://status.twilio.com/incidents/05bj8c7qhcpq)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-04-22 21:40 UTC: We are no longer experiencing SMS delivery delays when sending WhatsApp media messages. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-04-22 13:24 UTC, resolved after 8.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/05bj8c7qhcpq
- Citation: Twilio, “Latency of Message Delivery on WhatsApp Channel for a Subset of Customers” (2021-04-22 13:24 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/05bj8c7qhcpq (CC BY 4.0).
- Markdown link: `[Twilio: Latency of Message Delivery on WhatsApp Channel for a Subset of Customers (2021-04-22)](https://rewindex.com/company/twilio/incidents/05bj8c7qhcpq)`


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Canonical: https://rewindex.com/company/twilio/incidents/05bj8c7qhcpq · Markdown: https://rewindex.com/company/twilio/incidents/05bj8c7qhcpq.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/05bj8c7qhcpq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:45:15.641Z