# Twilio in November 2026: incidents, uptime and changes

> Twilio in November 2026: 26 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported), 3 pricing/legal/trust page changes. From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2026/11
Last updated: 2026-11-05T17:36:00Z

- Incidents posted: 26 (major/critical: 0) · Maintenance: 27
- By vendor impact label: minor 25, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 13.81% free of any incident; outage time 0 min, incident time 4.1 days (partial month)
- Price changes: 0 · Pricing/legal/trust page changes: 3 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2026](https://rewindex.com/company/twilio/2026/10.md) · Next: none · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [SMS Delivery Failures from Twilio to KDDI Japan](https://rewindex.com/company/twilio/incidents/3cdw1jrt88l2.md) | minor | 2026-11-01 20:30 UTC | 2026-11-02 00:37 UTC | 4.1 h | resolved |
| [SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States](https://rewindex.com/company/twilio/incidents/sh0zmvq1plq6.md) | minor | 2026-11-02 00:51 UTC | 2026-11-02 07:24 UTC | 6.5 h | resolved |
| [Voice Call Failures from a Subset of Twilio Phone Numbers to the Philippines](https://rewindex.com/company/twilio/incidents/q0wmp98qd05h.md) | minor | 2026-11-02 05:41 UTC | not resolved | ongoing | identified |
| [Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia](https://rewindex.com/company/twilio/incidents/p3dwpq8y05nd.md) | minor | 2026-11-02 06:54 UTC | 2026-11-02 20:21 UTC | 13 h | resolved |
| [SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic](https://rewindex.com/company/twilio/incidents/dt4b6xktlfvf.md) | minor | 2026-11-02 09:46 UTC | 2026-11-02 12:39 UTC | 2.9 h | resolved |
| [SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria](https://rewindex.com/company/twilio/incidents/jmw0g5sjstpm.md) | minor | 2026-11-02 15:32 UTC | 2026-11-02 20:45 UTC | 5.2 h | resolved |
| [Some Customers May Have Incorrect Balances Reflected on Their Account](https://rewindex.com/company/twilio/incidents/k76vg1mcxj88.md) | minor | 2026-11-02 16:37 UTC | 2026-11-04 01:26 UTC | 33 h | resolved |
| [Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers](https://rewindex.com/company/twilio/incidents/p3xbyh7wpvq2.md) | none | 2026-11-02 20:55 UTC | 2026-11-02 20:55 UTC | 0 min | resolved |
| [SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico](https://rewindex.com/company/twilio/incidents/xr4r8yfv6cb4.md) | minor | 2026-11-02 21:21 UTC | 2026-11-03 05:02 UTC | 7.7 h | resolved |
| [SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico](https://rewindex.com/company/twilio/incidents/7765xzmg4hd6.md) | minor | 2026-11-02 23:38 UTC | 2026-11-03 06:59 UTC | 7.3 h | resolved |
| [Media Streams Audio Delays](https://rewindex.com/company/twilio/incidents/bypv0rqk3qwg.md) | minor | 2026-11-03 01:29 UTC | not resolved | ongoing | investigating |
| [RateQueue Host Down Did Not Recover](https://rewindex.com/company/twilio/incidents/x3f55q1rkbqv.md) | minor | 2026-11-03 02:14 UTC | 2026-11-04 18:09 UTC | 40 h | resolved |
| [Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States](https://rewindex.com/company/twilio/incidents/ylhrykqj7mdx.md) | minor | 2026-11-03 02:17 UTC | 2026-11-03 19:08 UTC | 17 h | resolved |
| [SMS Delivery Delays from Twilio to Lycamobile United Kingdom](https://rewindex.com/company/twilio/incidents/x0d3ttwr1nwk.md) | minor | 2026-11-03 03:07 UTC | 2026-11-03 05:47 UTC | 2.7 h | resolved |
| [SMS Delivery Delays from Twilio to Entel Bolivia](https://rewindex.com/company/twilio/incidents/vknff7g9c5fx.md) | minor | 2026-11-03 03:51 UTC | 2026-11-03 13:28 UTC | 9.6 h | resolved |
| [MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States](https://rewindex.com/company/twilio/incidents/2ylvwxdqqjz2.md) | minor | 2026-11-03 04:46 UTC | 2026-11-03 21:01 UTC | 16 h | resolved |
| [SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil](https://rewindex.com/company/twilio/incidents/wk9d15hnq4d0.md) | minor | 2026-11-03 04:55 UTC | 2026-11-03 19:42 UTC | 15 h | resolved |
| [MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States](https://rewindex.com/company/twilio/incidents/nw1xczm61c7x.md) | minor | 2026-11-03 14:51 UTC | 2026-11-03 21:09 UTC | 6.3 h | resolved |
| [MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States](https://rewindex.com/company/twilio/incidents/g68qhlwlhd99.md) | minor | 2026-11-03 15:43 UTC | 2026-11-04 02:08 UTC | 10 h | resolved |
| [MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in United States](https://rewindex.com/company/twilio/incidents/7t4pwfrhwmq9.md) | minor | 2026-11-03 22:51 UTC | not resolved | ongoing | identified |
| [MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States](https://rewindex.com/company/twilio/incidents/yqsx6rr4bpnx.md) | minor | 2026-11-04 00:27 UTC | 2026-11-04 00:58 UTC | 32 min | resolved |
| [SMS Delivery Delays from Twilio to Algar Telecom Brazil](https://rewindex.com/company/twilio/incidents/lcq1r4xd82k5.md) | minor | 2026-11-04 16:02 UTC | 2026-11-04 21:21 UTC | 5.3 h | resolved |
| [SMS Delivery Delays from Twilio to Claro Brazil](https://rewindex.com/company/twilio/incidents/sv0vq136j25r.md) | minor | 2026-11-04 17:15 UTC | 2026-11-04 21:59 UTC | 4.7 h | resolved |
| [Delayed Email Validation History](https://rewindex.com/company/twilio/incidents/00dx2mpdfmpp.md) | minor | 2026-11-04 17:54 UTC | 2026-11-04 20:42 UTC | 2.8 h | resolved |
| [Search Delays on Enterprise Knowledge](https://rewindex.com/company/twilio/incidents/v5v1m9lldn65.md) | minor | 2026-11-04 18:20 UTC | 2026-11-04 22:53 UTC | 4.5 h | resolved |
| [Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada](https://rewindex.com/company/twilio/incidents/fw0j9994p8kf.md) | minor | 2026-11-05 14:15 UTC | not resolved | ongoing | monitoring |

## Pricing, legal and trust page changes

- 2026-11-03 08:45 UTC: [Privacy (legal) page changed](https://rewindex.com/change/p13767.md) (Privacy policy: Privacy (legal) page)
- 2026-11-03 08:45 UTC: [Trust page changed](https://rewindex.com/change/p13679.md) (Trust / security: Trust page)
- 2026-11-04 08:44 UTC: [Trust page changed](https://rewindex.com/change/p14501.md) (Trust / security: Trust page)

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Philippines SMS Carrier Maintenance - Globe Telecom](https://rewindex.com/company/twilio/incidents/9dyw6hk5wg1n.md) | maintenance | 2026-11-01 19:00 UTC | not resolved | ongoing | scheduled |
| [Japan SMS Carrier Maintenance - SoftBank Mobile](https://rewindex.com/company/twilio/incidents/35rfjh63hx9m.md) | maintenance | 2026-11-02 04:00 UTC | not resolved | ongoing | scheduled |
| [Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/1843shy1mtt7.md) | maintenance | 2026-11-02 11:45 UTC | not resolved | ongoing | in progress |
| [Singapore SMS Carrier Maintenance - Singtel](https://rewindex.com/company/twilio/incidents/dh2zmt6wfy97.md) | maintenance | 2026-11-02 17:00 UTC | not resolved | ongoing | scheduled |
| [Russia SMS Carrier Maintenance - MTT](https://rewindex.com/company/twilio/incidents/rvs1k0p3j4z2.md) | maintenance | 2026-11-02 17:48 UTC | 2026-11-02 22:01 UTC | 4.2 h | completed |
| [Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/h1ctpk484r20.md) | maintenance | 2026-11-02 19:00 UTC | not resolved | ongoing | scheduled |
| [Russia SMS Carrier Maintenance - MegaFon](https://rewindex.com/company/twilio/incidents/9vphww6dn3f2.md) | maintenance | 2026-11-02 20:00 UTC | not resolved | ongoing | scheduled |
| [Mali SMS Carrier Maintenance - Orange](https://rewindex.com/company/twilio/incidents/xvtcfdknsnbp.md) | maintenance | 2026-11-02 23:00 UTC | not resolved | ongoing | scheduled |
| [Russia SMS Carrier Maintenance - MTS](https://rewindex.com/company/twilio/incidents/3tky5dhxk3sz.md) | maintenance | 2026-11-03 03:00 UTC | not resolved | ongoing | scheduled |
| [Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/ty2d3rhx1y7s.md) | maintenance | 2026-11-03 06:00 UTC | not resolved | ongoing | in progress |
| [United States SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/077rl0z75cr0.md) | maintenance | 2026-11-03 08:00 UTC | 2026-11-03 09:00 UTC | 1.0 h | completed |
| [United States SMS and MMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/c3vwj5f772d2.md) | maintenance | 2026-11-03 11:42 UTC | not resolved | ongoing | in progress |
| [Malaysia SMS Carrier Maintenance - Celcom and DiGi](https://rewindex.com/company/twilio/incidents/lxxkh235zznw.md) | maintenance | 2026-11-03 18:00 UTC | 2026-11-03 22:00 UTC | 4.0 h | completed |
| [Malaysia SMS Carrier Maintenance - Celcom](https://rewindex.com/company/twilio/incidents/pp695zg43j05.md) | maintenance | 2026-11-03 18:00 UTC | 2026-11-03 19:45 UTC | 1.8 h | completed |
| [Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/x6qblsyxx8jz.md) | maintenance | 2026-11-04 03:00 UTC | 2026-11-04 03:30 UTC | 30 min | completed |
| [Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/0rrh4x6fbj6n.md) | maintenance | 2026-11-04 20:00 UTC | not resolved | ongoing | scheduled |
| [Mail Settings Maintenance](https://rewindex.com/company/twilio/incidents/zhpbk84q19hz.md) | maintenance | 2026-11-04 22:00 UTC | not resolved | ongoing | scheduled |
| [Japan SMS Carrier Maintenance - SoftBank Mobile](https://rewindex.com/company/twilio/incidents/06mb9ln95frm.md) | maintenance | 2026-11-04 23:00 UTC | not resolved | ongoing | scheduled |
| [United States SMS and MMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/5b1nnzp8gwb8.md) | maintenance | 2026-11-05 02:00 UTC | 2026-11-05 11:00 UTC | 9.0 h | completed |
| [United States SMS and MMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/38p4rtdgj3t2.md) | maintenance | 2026-11-05 04:00 UTC | not resolved | ongoing | in progress |
| [France SMS Carrier Maintenance - SFR](https://rewindex.com/company/twilio/incidents/wpcbcx6t6dgp.md) | maintenance | 2026-11-05 05:00 UTC | 2026-11-05 08:01 UTC | 3.0 h | completed |
| [US MMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/npkgltc3csd6.md) | maintenance | 2026-11-05 05:00 UTC | 2026-11-05 09:00 UTC | 4.0 h | completed |
| [Brazil SMS Carrier Maintenance - TIM](https://rewindex.com/company/twilio/incidents/lgg1f0jq9fzg.md) | maintenance | 2026-11-05 06:00 UTC | not resolved | ongoing | scheduled |
| [United States MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/2kzp1cmtq2wc.md) | maintenance | 2026-11-05 06:00 UTC | 2026-11-05 08:00 UTC | 2.0 h | completed |
| [Chile SMS Carrier Maintenance - Nextel](https://rewindex.com/company/twilio/incidents/p2pp7l1ztpp2.md) | maintenance | 2026-11-05 08:00 UTC | 2026-11-05 10:00 UTC | 2.0 h | completed |
| [Japan SMS Carrier Maintenance - SoftBank Mobile](https://rewindex.com/company/twilio/incidents/4j8yybr15qk4.md) | maintenance | 2026-11-05 15:00 UTC | 2026-11-05 17:00 UTC | 2.0 h | completed |
| [Philippines Account Security Carrier Partner Maintenance - Globe](https://rewindex.com/company/twilio/incidents/1x8lv441x74c.md) | maintenance | 2026-11-05 16:00 UTC | not resolved | ongoing | in progress |

## Cite this

Twilio posted 26 status incidents in November 2026 (0 major or critical); 0 price changes and 3 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2026/11
- Citation: Twilio, “Twilio in November 2026” (2026-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2026/11 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in November 2026 (2026-11-01)](https://rewindex.com/company/twilio/2026/11)`


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Canonical: https://rewindex.com/company/twilio/2026/11 · Markdown: https://rewindex.com/company/twilio/2026/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:59:00.791Z