# Twilio in January 2025: incidents, uptime and changes

> Twilio in January 2025: 149 incidents on its status page (2 major or critical), 94.21% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2025/01
Last updated: 2025-02-03T09:11:00Z

- Incidents posted: 149 (major/critical: 2) · Maintenance: 110
- By vendor impact label: major 2, minor 119, none 28
- Uptime (vendor-reported): 94.21% free of major/critical incidents, 11.40% free of any incident; outage time 43 h 4 min, incident time 27.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2024](https://rewindex.com/company/twilio/2024/12.md) · Next: [February 2025](https://rewindex.com/company/twilio/2025/02.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [SMS / MMS Delivery Failures to Multiple Networks in the US and Canada for a Subset of Long Code and Toll free Numbers](https://rewindex.com/company/twilio/incidents/w7755w4g4zq1.md) | major | 2025-01-13 21:47 UTC | 2025-01-14 00:53 UTC | 3.1 h | resolved |
| [AccSec US AT&T API Issue](https://rewindex.com/company/twilio/incidents/mq2j92y1x6ry.md) | major | 2025-01-26 08:08 UTC | 2025-01-28 00:06 UTC | 40 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Messaging insights may report inaccurate data for scheduled messages.](https://rewindex.com/company/twilio/incidents/71g4wv707jc5.md) | minor | 2025-01-01 06:20 UTC | 2025-01-01 15:30 UTC | 9.2 h | resolved |
| [SMS Delivery Delays To Vodafone Germany](https://rewindex.com/company/twilio/incidents/zstpc7tmb4lt.md) | minor | 2025-01-01 10:06 UTC | 2025-01-01 12:55 UTC | 2.8 h | resolved |
| [Customers Unable To Purchase Package Plans](https://rewindex.com/company/twilio/incidents/5w758d5gtntp.md) | minor | 2025-01-01 10:35 UTC | 2025-01-01 14:26 UTC | 3.9 h | resolved |
| [SMS Delivery Delays and Delivery Failures to Tigo Networks in Honduras](https://rewindex.com/company/twilio/incidents/y8v0d7b6sy4x.md) | none | 2025-01-02 01:46 UTC | 2025-01-02 01:46 UTC | 0 min | resolved |
| [SMS Delivery Delays to Tigo Network in Honduras](https://rewindex.com/company/twilio/incidents/t0gy2b4gmh91.md) | minor | 2025-01-02 05:54 UTC | 2025-01-02 14:19 UTC | 8.4 h | resolved |
| [SMS Delivery Delays to Grameenphone in Bangladesh](https://rewindex.com/company/twilio/incidents/6bbrskpj2kst.md) | minor | 2025-01-02 12:33 UTC | 2025-01-02 18:23 UTC | 5.8 h | resolved |
| [SMS Delivery Failures to Lonestar Network in Liberia](https://rewindex.com/company/twilio/incidents/3vv7lsyp42xf.md) | none | 2025-01-02 22:20 UTC | 2025-01-02 22:20 UTC | 0 min | resolved |
| [SMS Delivery Delays & Failures to Legos Network in France](https://rewindex.com/company/twilio/incidents/rps5xkv65gt5.md) | minor | 2025-01-02 23:09 UTC | 2025-01-03 08:46 UTC | 9.6 h | resolved |
| [SMS Delivery Delays To Globe & Smart Network In Philippines Over Domestic Pre Registered Sender ID](https://rewindex.com/company/twilio/incidents/py528nz3ycj3.md) | minor | 2025-01-03 04:22 UTC | 2025-01-03 12:26 UTC | 8.1 h | resolved |
| [SMS Delivery Failures to Altice Network in United States of America over a Subset of Short Codes](https://rewindex.com/company/twilio/incidents/t56lmnnzwkw2.md) | minor | 2025-01-03 12:58 UTC | 2025-01-06 11:16 UTC | 3 d | resolved |
| [SMS Delivery Delay To Multiple Network In Multiple Countries](https://rewindex.com/company/twilio/incidents/bb94t2wyrdfl.md) | minor | 2025-01-04 04:09 UTC | 2025-01-04 10:29 UTC | 6.3 h | resolved |
| [SMS Delivery Delays to Multiple Networks in the United States over a Subset of Short Codes](https://rewindex.com/company/twilio/incidents/wbczk5w3813f.md) | minor | 2025-01-05 15:12 UTC | 2025-01-05 17:40 UTC | 2.5 h | resolved |
| [Inbound Call Failures to Twilio El Salvador Phone Numbers](https://rewindex.com/company/twilio/incidents/r7wcf4rt06kj.md) | minor | 2025-01-05 19:29 UTC | 2025-01-06 00:18 UTC | 4.8 h | resolved |
| [SMS Delivery Delays to MTS Network in Russian Federation](https://rewindex.com/company/twilio/incidents/2yxcwb5kmh8b.md) | minor | 2025-01-06 09:42 UTC | 2025-01-06 22:56 UTC | 13 h | resolved |
| [SMS Delivery Delays to MTS Network in Russian Federation](https://rewindex.com/company/twilio/incidents/ql37fw9x0pvs.md) | none | 2025-01-06 17:59 UTC | 2025-01-06 18:11 UTC | 12 min | resolved |
| [Request Phone Numbers Page](https://rewindex.com/company/twilio/incidents/ryjf71cvnz23.md) | minor | 2025-01-06 21:17 UTC | 2025-01-06 22:30 UTC | 1.2 h | resolved |
| [SMS Delivery Delays to Telefonica and Entel Networks in Chile](https://rewindex.com/company/twilio/incidents/8gxtmzhd09yz.md) | minor | 2025-01-07 03:56 UTC | 2025-01-07 15:15 UTC | 11 h | resolved |
| [SMS Delivery Delays to T-Mobile in United States of America via Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/yhdh5x2bht0f.md) | minor | 2025-01-07 12:23 UTC | 2025-01-07 19:16 UTC | 6.9 h | resolved |
| [SMS Delivery Report Delays and Failures to CDMA Networks in Yemen](https://rewindex.com/company/twilio/incidents/n23tyjdjqvzt.md) | minor | 2025-01-07 23:05 UTC | 2025-01-08 19:21 UTC | 20 h | resolved |
| [Automated Alert: No Customer Impact](https://rewindex.com/company/twilio/incidents/tcpxclmksb6q.md) | none | 2025-01-08 01:06 UTC | 2025-01-08 01:23 UTC | 17 min | resolved |
| [Attempts to Create and Update TwiML Applications via the Console and REST API Failed with 5xx Errors](https://rewindex.com/company/twilio/incidents/yxssn1y5y0sk.md) | none | 2025-01-08 01:32 UTC | 2025-01-08 01:32 UTC | 0 min | resolved |
| [SMS Delivery Delays and Failures to MTS Network in Belarus](https://rewindex.com/company/twilio/incidents/v7f4sh124xdd.md) | minor | 2025-01-08 11:48 UTC | 2025-01-08 16:23 UTC | 4.6 h | resolved |
| [SMS Delivery Delays to Orange and Tigo Networks in Congo Democratic Republic](https://rewindex.com/company/twilio/incidents/2fxpylchd9bc.md) | minor | 2025-01-08 15:06 UTC | 2025-01-09 01:37 UTC | 11 h | resolved |
| [SMS Delivery Delays to Multiple Networks in Turkey](https://rewindex.com/company/twilio/incidents/m0992nhl4w8r.md) | minor | 2025-01-08 17:44 UTC | 2025-01-08 22:05 UTC | 4.3 h | resolved |
| [WhatsApp Outbound Messages Failing with Error Code 63005](https://rewindex.com/company/twilio/incidents/nmgd0pzfhgfv.md) | minor | 2025-01-08 20:14 UTC | 2025-01-09 01:35 UTC | 5.3 h | resolved |
| [Automated Alert:  Combined with Existing Incident](https://rewindex.com/company/twilio/incidents/nn5pb28ypdjr.md) | none | 2025-01-09 01:56 UTC | 2025-01-09 02:09 UTC | 13 min | resolved |
| [MMS and SMS Delivery Delays to Verizon Network in United States of America](https://rewindex.com/company/twilio/incidents/ljzj8qstcn1h.md) | minor | 2025-01-09 02:01 UTC | 2025-01-09 04:42 UTC | 2.7 h | resolved |
| [SMS Delivery Delay to Tim Network in Brazil](https://rewindex.com/company/twilio/incidents/p0qkfghlpz89.md) | minor | 2025-01-09 14:38 UTC | 2025-01-10 02:02 UTC | 11 h | resolved |
| [SMS Delivery Report Delays to Chunghwa in Taiwan, Province of China](https://rewindex.com/company/twilio/incidents/62lk8dfrdl6k.md) | minor | 2025-01-09 16:35 UTC | 2025-01-10 10:42 UTC | 18 h | resolved |
| [SMS Delivery Delays to Telefonica in Chile](https://rewindex.com/company/twilio/incidents/5ycwqm1m37kw.md) | minor | 2025-01-09 17:00 UTC | 2025-01-10 00:58 UTC | 8.0 h | resolved |
| [SMS Delivery Failures to Tele2 in Russian Federation](https://rewindex.com/company/twilio/incidents/r1cc0jwmp230.md) | minor | 2025-01-09 17:19 UTC | 2025-01-12 01:58 UTC | 2 d | resolved |
| [SMS Delivery Delays to Claro in the Dominican Republic](https://rewindex.com/company/twilio/incidents/31pc4vxspk40.md) | minor | 2025-01-10 00:12 UTC | 2025-01-10 03:39 UTC | 3.5 h | resolved |
| [SMS Delivery Delays to Telstra in Australia](https://rewindex.com/company/twilio/incidents/12qjjfffktms.md) | none | 2025-01-10 00:30 UTC | 2025-01-10 03:23 UTC | 2.9 h | resolved |
| [Errors with US API.](https://rewindex.com/company/twilio/incidents/crv49j7qck6j.md) | minor | 2025-01-10 06:40 UTC | 2025-01-10 15:25 UTC | 8.8 h | resolved |
| [SMS Delivery Delays to MTN Network in Ivory Coast](https://rewindex.com/company/twilio/incidents/5yyp7fzpvj1w.md) | minor | 2025-01-10 14:16 UTC | 2025-01-10 19:28 UTC | 5.2 h | resolved |
| [SMS Delivery Delays to Shelcomm Network in United States of America](https://rewindex.com/company/twilio/incidents/62p58hzjfld8.md) | minor | 2025-01-10 16:13 UTC | 2025-01-10 21:35 UTC | 5.4 h | resolved |
| [Unable to Receive OAuth Token From Stripe](https://rewindex.com/company/twilio/incidents/21lnz91yrxpv.md) | minor | 2025-01-10 17:01 UTC | 2025-01-17 01:25 UTC | 6 d | resolved |
| [On Call Engineers are Investigating an issue with Conference API Reads Impacted in AU1](https://rewindex.com/company/twilio/incidents/gr6tr26xnmt7.md) | none | 2025-01-10 20:08 UTC | 2025-01-10 20:23 UTC | 15 min | resolved |
| [SMS Delivery Delays to Claro Network in Brazil via a Subset of Short Codes](https://rewindex.com/company/twilio/incidents/tbl01ck3yr2g.md) | minor | 2025-01-10 21:28 UTC | 2025-01-11 01:45 UTC | 4.3 h | resolved |
| [SMS Delivery Delays to MTN Network in Nigeria](https://rewindex.com/company/twilio/incidents/pn729bxrfp03.md) | minor | 2025-01-10 22:01 UTC | 2025-01-11 04:38 UTC | 6.6 h | resolved |
| [SMS Delivery Delay to Kolbi ICE Network in Costa Rica](https://rewindex.com/company/twilio/incidents/1jj9mp0qy5r7.md) | minor | 2025-01-11 04:06 UTC | 2025-01-11 08:44 UTC | 4.6 h | resolved |
| [SMS Delivery Delays to MTN in Nigeria](https://rewindex.com/company/twilio/incidents/7xl20kpq6q32.md) | minor | 2025-01-11 10:25 UTC | 2025-01-11 16:02 UTC | 5.6 h | resolved |
| [SMS Delivery Delays And Failures to RighTel Network in Iran](https://rewindex.com/company/twilio/incidents/327bgxwmn6pk.md) | minor | 2025-01-12 13:21 UTC | 2025-01-13 05:57 UTC | 17 h | resolved |
| [SMS Delivery Delays and Failures to Etisalat Network in Egypt](https://rewindex.com/company/twilio/incidents/vksdfs3fdypc.md) | minor | 2025-01-12 19:02 UTC | 2025-01-15 07:54 UTC | 3 d | resolved |
| [SMS Delivery Delays to Telefonica Network in Mexico](https://rewindex.com/company/twilio/incidents/p5q1gr6x6xqd.md) | minor | 2025-01-13 00:38 UTC | 2025-01-13 01:38 UTC | 1.0 h | resolved |
| [AT&T US API Errors Impacting Account Security Services](https://rewindex.com/company/twilio/incidents/grqsklgjt3x5.md) | minor | 2025-01-13 09:10 UTC | 2025-01-13 21:29 UTC | 12 h | resolved |
| [Recordings Failing to be Created in IE1 Home Region](https://rewindex.com/company/twilio/incidents/t5klmh0bz0qt.md) | minor | 2025-01-13 10:35 UTC | 2025-01-13 10:58 UTC | 23 min | resolved |
| [SMS Delivery Delays to 02 Network in United Kingdom](https://rewindex.com/company/twilio/incidents/pl81rz3pzrd0.md) | minor | 2025-01-13 13:17 UTC | 2025-01-13 18:13 UTC | 4.9 h | resolved |
| [SMS Delivery Delays to TIM Network in Brazil](https://rewindex.com/company/twilio/incidents/dxftb9ly9qsg.md) | minor | 2025-01-13 14:28 UTC | 2025-01-14 05:05 UTC | 15 h | resolved |
| [Inbound Call Failures to a Subset of Twilio Numbers From Multiple Coutries](https://rewindex.com/company/twilio/incidents/tdr8x0wm29xk.md) | minor | 2025-01-13 15:08 UTC | 2025-01-13 19:55 UTC | 4.8 h | resolved |
| [SMS Delivery Delays to Surf Telecom Network in Brazil](https://rewindex.com/company/twilio/incidents/n7pl2nntbzk4.md) | minor | 2025-01-13 16:56 UTC | 2025-01-13 22:30 UTC | 5.6 h | resolved |
| [AccSec US T-Mobile API Issue](https://rewindex.com/company/twilio/incidents/s3rntf5r0s0x.md) | minor | 2025-01-13 19:59 UTC | 2025-01-31 21:46 UTC | 18 d | resolved |
| [SMS / MMS Delivery Failures to Multiple Networks in the US and Canada for a Subset of Long Code and Toll free Numbers](https://rewindex.com/company/twilio/incidents/w7755w4g4zq1.md) | major | 2025-01-13 21:47 UTC | 2025-01-14 00:53 UTC | 3.1 h | resolved |
| [Conference Insights API Returns 5xx for Conferences in US2 Region](https://rewindex.com/company/twilio/incidents/mdw4gz66c3c3.md) | minor | 2025-01-13 22:48 UTC | 2025-01-14 16:52 UTC | 18 h | resolved |
| [SMS Delivery Delays to T-Mobile Network in Czech Republic Over a Subset of Pre Registered Sender ID's](https://rewindex.com/company/twilio/incidents/6zgqsfkxrjh3.md) | minor | 2025-01-14 04:57 UTC | 2025-01-14 08:32 UTC | 3.6 h | resolved |
| [SMS Delivery Delays to Claro and ICE Networks in Costa Rica](https://rewindex.com/company/twilio/incidents/9bbnym5mbkyx.md) | minor | 2025-01-14 17:13 UTC | 2025-01-14 22:12 UTC | 5.0 h | resolved |
| [SMS Delivery Delays to MCI Network in Iran](https://rewindex.com/company/twilio/incidents/r48p7qfq2c5s.md) | minor | 2025-01-14 17:24 UTC | 2025-01-15 00:26 UTC | 7.0 h | resolved |
| [Call Failures to a subset of Twilio Singapore Phone Numbers](https://rewindex.com/company/twilio/incidents/h3sfvtt6dxsf.md) | none | 2025-01-14 17:48 UTC | 2025-01-14 17:48 UTC | 0 min | resolved |
| [SMS Delivery Report Delays to TIM Network in Brazil](https://rewindex.com/company/twilio/incidents/kns0y7224z3h.md) | minor | 2025-01-14 20:59 UTC | 2025-01-16 08:59 UTC | 36 h | resolved |
| [Delayed SMS/MMS Towards T-Mobile Network in the United States](https://rewindex.com/company/twilio/incidents/r26tb60h9t8g.md) | none | 2025-01-14 21:14 UTC | 2025-01-14 21:14 UTC | 0 min | resolved |
| [SMS Delivery Delays to MTN Network in Nigeria](https://rewindex.com/company/twilio/incidents/tp9gpbyg0czz.md) | minor | 2025-01-14 21:26 UTC | 2025-01-16 15:03 UTC | 42 h | resolved |
| [SMS Delivery Delays to Smart Network in Philippines](https://rewindex.com/company/twilio/incidents/jxw2yyggjqf9.md) | minor | 2025-01-15 01:50 UTC | 2025-01-15 05:06 UTC | 3.3 h | resolved |
| [T-Mobile US API Errors Impacting Silent Network Auth](https://rewindex.com/company/twilio/incidents/jbrcl9yhbl86.md) | none | 2025-01-15 07:01 UTC | 2025-01-15 12:07 UTC | 5.1 h | resolved |
| [SMS Delivery Delays to ATT Mexico Network in Mexico](https://rewindex.com/company/twilio/incidents/kbl8p9szyfzs.md) | minor | 2025-01-15 07:09 UTC | 2025-01-15 19:48 UTC | 13 h | resolved |
| [SMS Delivery Delays to Multiple Brazil Networks Via Subset of Short Codes](https://rewindex.com/company/twilio/incidents/hzcljt6ybblg.md) | minor | 2025-01-15 13:11 UTC | 2025-01-15 16:42 UTC | 3.5 h | resolved |
| [Call Failures to a Subset of Twilio Numbers From Denmark](https://rewindex.com/company/twilio/incidents/twzsby8mbcml.md) | minor | 2025-01-15 14:48 UTC | 2025-01-15 19:56 UTC | 5.1 h | resolved |
| [SMS Delivery Delays to Ooredoo Network in Algeria](https://rewindex.com/company/twilio/incidents/bdr0hmd50kbz.md) | minor | 2025-01-15 16:30 UTC | 2025-01-15 22:42 UTC | 6.2 h | resolved |
| [Automated Alert: No Customer Impact](https://rewindex.com/company/twilio/incidents/w6zq0q8nck5s.md) | none | 2025-01-15 17:12 UTC | 2025-01-15 18:34 UTC | 1.4 h | resolved |
| [SMS Delivery Delays to Digicell Network in Belize](https://rewindex.com/company/twilio/incidents/2chhw3jhh2rs.md) | minor | 2025-01-15 18:51 UTC | 2025-01-16 08:30 UTC | 14 h | resolved |
| [Call Failures to a Subset of Jamaica Twilio Numbers](https://rewindex.com/company/twilio/incidents/5tv1zwsr428d.md) | minor | 2025-01-15 20:42 UTC | 2025-01-16 05:42 UTC | 9.0 h | resolved |
| [SMS Delivery Delays to Hot Mobile Network in Israel](https://rewindex.com/company/twilio/incidents/tfkjfqc9zn0h.md) | minor | 2025-01-16 09:06 UTC | 2025-01-16 11:35 UTC | 2.5 h | resolved |
| [SMS Delivery Delays to Claro Network in Nicaragua](https://rewindex.com/company/twilio/incidents/xxx4c2dqvt16.md) | minor | 2025-01-16 13:33 UTC | 2025-01-16 18:23 UTC | 4.8 h | resolved |
| [Customers Unexpectedly Redirected to Twilio Login Page](https://rewindex.com/company/twilio/incidents/8yncrdyf3ljm.md) | minor | 2025-01-16 16:12 UTC | 2025-01-17 23:43 UTC | 32 h | resolved |
| [Customers Unable to Access New Account Creation and MFA Reset Pages in Console](https://rewindex.com/company/twilio/incidents/cc4gz67vx6b1.md) | minor | 2025-01-16 16:24 UTC | 2025-01-30 15:15 UTC | 14 d | resolved |
| [SMS Delivery Report Delays to TIM Network in Brazil](https://rewindex.com/company/twilio/incidents/rsxb96ypjkxq.md) | minor | 2025-01-16 16:41 UTC | 2025-01-17 08:10 UTC | 15 h | resolved |
| [Content Template Builder Functionality Disruption](https://rewindex.com/company/twilio/incidents/spj977xcsbzm.md) | none | 2025-01-16 22:27 UTC | 2025-01-16 23:28 UTC | 1.0 h | resolved |
| [Inbound SMS Delivery Failures in UK Twilio Numbers](https://rewindex.com/company/twilio/incidents/gh50f2sz59j2.md) | minor | 2025-01-16 22:58 UTC | 2025-01-17 02:27 UTC | 3.5 h | resolved |
| [SMS Delivery Delays and Failures to Telefonica in Uruguay](https://rewindex.com/company/twilio/incidents/5y0mdh8wqjxf.md) | none | 2025-01-16 23:08 UTC | 2025-01-17 02:34 UTC | 3.4 h | resolved |
| [Canadian and US numbers are not automatically being changed from testing to available after successful testing](https://rewindex.com/company/twilio/incidents/0sf8z0lvy2b4.md) | none | 2025-01-17 01:10 UTC | 2025-01-17 01:39 UTC | 29 min | resolved |
| [SMS Delivery Delays to Claro in Brazil](https://rewindex.com/company/twilio/incidents/31g36k8g8dcz.md) | minor | 2025-01-17 01:53 UTC | 2025-01-17 08:18 UTC | 6.4 h | resolved |
| [MMS Delivery Delays to C-Spire Network in United States of America](https://rewindex.com/company/twilio/incidents/g7vq26rksmq7.md) | minor | 2025-01-17 02:51 UTC | 2025-01-17 11:13 UTC | 8.4 h | resolved |
| [Function invocations failing with 5xx](https://rewindex.com/company/twilio/incidents/vfgs0pjdxbgg.md) | minor | 2025-01-17 08:23 UTC | 2025-01-17 12:48 UTC | 4.4 h | resolved |
| [Accsec Canada API Error](https://rewindex.com/company/twilio/incidents/c1z3px4195mw.md) | minor | 2025-01-17 09:03 UTC | 2025-01-17 12:10 UTC | 3.1 h | resolved |
| [SMS Delivery Delays to Viettel Network in Burundi](https://rewindex.com/company/twilio/incidents/fk1ggvxtnl9b.md) | minor | 2025-01-17 14:52 UTC | 2025-01-17 17:50 UTC | 3.0 h | resolved |
| [Call Failures From Subscribers to Jamaica Twilio Phone Numbers](https://rewindex.com/company/twilio/incidents/b7g9xvqpdh61.md) | minor | 2025-01-17 14:54 UTC | 2025-01-17 21:27 UTC | 6.5 h | resolved |
| [SMS Delivery Delays to Orange Network in Congo](https://rewindex.com/company/twilio/incidents/6rf3qc92682h.md) | none | 2025-01-17 16:19 UTC | 2025-01-17 16:26 UTC | 7 min | resolved |
| [On Call Engineers are Investigating an issue](https://rewindex.com/company/twilio/incidents/hrjpgfdcwgxt.md) | none | 2025-01-17 18:48 UTC | 2025-01-17 18:55 UTC | 7 min | resolved |
| [SMS Delivery Failures to Airtel Network in Nigeria](https://rewindex.com/company/twilio/incidents/g6q1288s7rnm.md) | minor | 2025-01-17 19:31 UTC | 2025-01-18 01:03 UTC | 5.5 h | resolved |
| [SMS Delivery Delays to Viettel Network in Burundi](https://rewindex.com/company/twilio/incidents/lwwfqgct554q.md) | minor | 2025-01-17 21:42 UTC | 2025-01-19 01:07 UTC | 27 h | resolved |
| [SMS Delivery Report Delays to Etisalat Network in Egypt](https://rewindex.com/company/twilio/incidents/c78ylp6yntph.md) | minor | 2025-01-17 22:39 UTC | 2025-01-19 16:05 UTC | 41 h | resolved |
| [SMS Delivery Delays And Failures to Multiple Networks in South Africa](https://rewindex.com/company/twilio/incidents/0xht7sc5xb41.md) | minor | 2025-01-18 00:21 UTC | 2025-01-18 05:09 UTC | 4.8 h | resolved |
| [SMS Delivery Delays and Failures to Ncell Network in Nepal](https://rewindex.com/company/twilio/incidents/zmxbksrpnd4v.md) | minor | 2025-01-18 10:22 UTC | 2025-01-18 19:19 UTC | 8.9 h | resolved |
| [SMS Delivery Delays To MTN Network in Zambia](https://rewindex.com/company/twilio/incidents/yswy42rkysgk.md) | minor | 2025-01-19 18:49 UTC | 2025-01-19 21:49 UTC | 3.0 h | resolved |
| [Conversations Temporary Sync Issues in ie1](https://rewindex.com/company/twilio/incidents/5697khfg5x3w.md) | none | 2025-01-19 22:36 UTC | 2025-01-19 22:53 UTC | 17 min | resolved |
| [SMS Delivery Failures on Multiple Messaging Providers](https://rewindex.com/company/twilio/incidents/6nnrzf164vpx.md) | minor | 2025-01-20 02:22 UTC | 2025-01-20 06:35 UTC | 4.2 h | resolved |
| [Conversations Temporary Sync Issues in Ie1](https://rewindex.com/company/twilio/incidents/c1jfnccmtyh7.md) | none | 2025-01-20 02:26 UTC | 2025-01-20 02:26 UTC | 0 min | resolved |
| [SMS Delivery Delays to Movistar Network In Venezuela](https://rewindex.com/company/twilio/incidents/hk42l5lqkt06.md) | minor | 2025-01-20 13:07 UTC | 2025-01-21 11:18 UTC | 22 h | resolved |
| [SMS Delivery Failures to Viettel Network In Burundi](https://rewindex.com/company/twilio/incidents/jy32nnfn3z0x.md) | minor | 2025-01-20 13:19 UTC | 2025-01-21 14:25 UTC | 25 h | resolved |
| [Functions and Assets Page Returning HTTP Error](https://rewindex.com/company/twilio/incidents/d6bk7b1fbytz.md) | minor | 2025-01-20 13:46 UTC | 2025-01-20 14:55 UTC | 1.1 h | resolved |
| [SMS Delivery Delays and Failures to Multiple Networks in United States of America via Subset of Short codes](https://rewindex.com/company/twilio/incidents/rth1b1mqzk37.md) | minor | 2025-01-21 08:36 UTC | 2025-01-21 12:57 UTC | 4.3 h | resolved |
| [SMS Delivery Failures to Telecall Network In Brazil](https://rewindex.com/company/twilio/incidents/k61494vj6623.md) | minor | 2025-01-21 12:51 UTC | 2025-01-22 20:56 UTC | 32 h | resolved |
| [SMS Delivery Delays to Algar Telecom Network In Brazil](https://rewindex.com/company/twilio/incidents/fl7m2sjzs7b4.md) | minor | 2025-01-21 16:38 UTC | 2025-01-21 19:52 UTC | 3.2 h | resolved |
| [Twilio Console Dashboard is not Functioning for Some Customers](https://rewindex.com/company/twilio/incidents/7kpfzmg3kzlp.md) | minor | 2025-01-21 22:01 UTC | 2025-01-21 22:39 UTC | 38 min | resolved |
| [Serverless Invocation \| 500 errors](https://rewindex.com/company/twilio/incidents/20ds23388dt9.md) | minor | 2025-01-22 01:33 UTC | 2025-01-22 02:17 UTC | 44 min | resolved |
| [Call Failures to a Subset of Twilio Czech Republic Phone Numbers](https://rewindex.com/company/twilio/incidents/zpmg7dvjcdk1.md) | minor | 2025-01-22 10:01 UTC | 2025-01-22 12:45 UTC | 2.7 h | resolved |
| [Serverless Invocation \| 500 errors](https://rewindex.com/company/twilio/incidents/2pwyvdxf633t.md) | minor | 2025-01-22 16:36 UTC | 2025-01-22 16:46 UTC | 10 min | resolved |
| [Conversations Outbound Message Delays](https://rewindex.com/company/twilio/incidents/bqhg732m9lwj.md) | minor | 2025-01-23 04:10 UTC | 2025-01-23 13:41 UTC | 9.5 h | resolved |
| [SMS Delivery Delays To Claro Network In Dominican Republic](https://rewindex.com/company/twilio/incidents/y0c9m0vs00jk.md) | minor | 2025-01-24 00:02 UTC | 2025-01-24 04:29 UTC | 4.5 h | resolved |
| [SMS Delivery Delays and Failures to Networks in India from a Subset of Twilio Short Codes](https://rewindex.com/company/twilio/incidents/zl1fh817qghq.md) | minor | 2025-01-24 01:42 UTC | 2025-01-24 05:11 UTC | 3.5 h | resolved |
| [USA API Error impacting Account Security Services.](https://rewindex.com/company/twilio/incidents/w96gt99mrlj2.md) | minor | 2025-01-24 04:18 UTC | 2025-01-24 08:16 UTC | 4.0 h | resolved |
| [SMS Delivery Delays to MTS Network in Belarus](https://rewindex.com/company/twilio/incidents/2pycqx1dg1xd.md) | minor | 2025-01-24 12:24 UTC | 2025-01-24 14:56 UTC | 2.5 h | resolved |
| [SMS Delivery Delays to Tigo in Chad](https://rewindex.com/company/twilio/incidents/fqclh9l28nk7.md) | minor | 2025-01-24 14:43 UTC | 2025-01-25 06:37 UTC | 16 h | resolved |
| [Call Failures to a subset of Twilio's Phone numbers in Brazil](https://rewindex.com/company/twilio/incidents/mqt75md56rky.md) | none | 2025-01-24 17:48 UTC | 2025-01-24 18:31 UTC | 43 min | resolved |
| [Twilio Programmable Messaging Affected](https://rewindex.com/company/twilio/incidents/yxfvz5s4dhwd.md) | none | 2025-01-24 18:09 UTC | 2025-01-24 18:09 UTC | 0 min | resolved |
| [On Call Engineers are Investigating an issue](https://rewindex.com/company/twilio/incidents/mknd4mjwh5xr.md) | none | 2025-01-24 19:35 UTC | 2025-01-24 19:48 UTC | 13 min | resolved |
| [On Call Engineers are Investigating an issue with Flex](https://rewindex.com/company/twilio/incidents/r72mfwm4gp45.md) | none | 2025-01-24 19:59 UTC | 2025-01-25 01:56 UTC | 6.0 h | resolved |
| [SMS Delivery Delays To Tele2 Network In Kazakhstan](https://rewindex.com/company/twilio/incidents/cc1n4k27lrfk.md) | minor | 2025-01-24 21:30 UTC | 2025-01-25 01:00 UTC | 3.5 h | resolved |
| [On Call Engineers are Investigating an issue related to Sendgrid](https://rewindex.com/company/twilio/incidents/gzzzbp1ktd8x.md) | none | 2025-01-24 22:01 UTC | 2025-01-24 22:17 UTC | 16 min | resolved |
| [SMS Delivery Delays to Brisanet Network in Brazil](https://rewindex.com/company/twilio/incidents/shdwlr8byzrm.md) | minor | 2025-01-25 17:46 UTC | 2025-01-25 23:43 UTC | 6.0 h | resolved |
| [SMS Delivery Delays to Malitel Network in Mali](https://rewindex.com/company/twilio/incidents/q31r1tqcqv3m.md) | minor | 2025-01-25 22:50 UTC | 2025-01-26 06:22 UTC | 7.5 h | resolved |
| [AccSec US AT&T API Issue](https://rewindex.com/company/twilio/incidents/mq2j92y1x6ry.md) | major | 2025-01-26 08:08 UTC | 2025-01-28 00:06 UTC | 40 h | resolved |
| [Call Failures from Subscribers to Norway Twilio Phone](https://rewindex.com/company/twilio/incidents/k72cp05hzrw4.md) | minor | 2025-01-26 17:30 UTC | 2025-01-26 22:33 UTC | 5.0 h | resolved |
| [Inbound Message Delivery Delays to a Subset of Phone Numbers in Switzerland](https://rewindex.com/company/twilio/incidents/12trpyr740fp.md) | minor | 2025-01-27 11:11 UTC | 2025-01-27 12:19 UTC | 1.1 h | resolved |
| [SMS Delivery Delays to Multiple Networks in the United States of America](https://rewindex.com/company/twilio/incidents/82t3dtybty4l.md) | minor | 2025-01-27 14:50 UTC | 2025-01-27 16:02 UTC | 1.2 h | resolved |
| [On Call Engineers are Investigating a Possible issue with SMS](https://rewindex.com/company/twilio/incidents/198jcys48nh4.md) | none | 2025-01-27 18:22 UTC | 2025-01-27 18:24 UTC | 2 min | resolved |
| [Console Search Affected](https://rewindex.com/company/twilio/incidents/h286n3ntkdl1.md) | none | 2025-01-27 18:59 UTC | 2025-01-27 18:59 UTC | 0 min | resolved |
| [MMS Delivery Delays to T-Mobile Network in US](https://rewindex.com/company/twilio/incidents/jkcgwp2fw60t.md) | minor | 2025-01-28 04:55 UTC | 2025-01-28 07:52 UTC | 3.0 h | resolved |
| [SMS Delivery Delays to 9mobile Network in Nigeria](https://rewindex.com/company/twilio/incidents/fz5160g8185t.md) | minor | 2025-01-28 18:02 UTC | 2025-01-30 21:40 UTC | 2 d | resolved |
| [Our Engineers are Investigating an Issue with Retro Edge 503 errors impacting Studio](https://rewindex.com/company/twilio/incidents/93r0pgnh9c63.md) | none | 2025-01-28 18:55 UTC | 2025-01-28 19:01 UTC | 6 min | resolved |
| [Error When Accessing Twilio Messaging Compliance Brands on the Twilio Console](https://rewindex.com/company/twilio/incidents/zdfnmrl91wdc.md) | minor | 2025-01-28 20:15 UTC | 2025-01-29 23:36 UTC | 27 h | resolved |
| [SMS Delivery Delays to Multiple Networks in Brazil](https://rewindex.com/company/twilio/incidents/ywcqzwm45yrs.md) | minor | 2025-01-29 01:56 UTC | 2025-01-29 03:49 UTC | 1.9 h | resolved |
| [SMS Delivery Failures To and From Subscribers in United States of America and Canada](https://rewindex.com/company/twilio/incidents/0c1trflljn9v.md) | minor | 2025-01-29 06:23 UTC | 2025-01-29 14:19 UTC | 7.9 h | resolved |
| [SMS Delivery Delays to CTBC Cellular SA (CTBC) in Brazil](https://rewindex.com/company/twilio/incidents/f2f3zlyvmmjz.md) | minor | 2025-01-29 11:27 UTC | 2025-02-01 06:17 UTC | 3 d | resolved |
| [Calls Failures to a Subset of Twilio's Number in Sweden](https://rewindex.com/company/twilio/incidents/gktl6pzxcp3t.md) | minor | 2025-01-29 15:04 UTC | 2025-01-29 17:43 UTC | 2.6 h | resolved |
| [SMS Delivery Delays to Ooredoo in Algeria](https://rewindex.com/company/twilio/incidents/x7gcyz8q1b57.md) | minor | 2025-01-29 16:12 UTC | 2025-01-29 16:54 UTC | 42 min | resolved |
| [E2E Tests Are Failing for Mobile Client in AU1](https://rewindex.com/company/twilio/incidents/x0wrbn92480s.md) | minor | 2025-01-29 19:56 UTC | 2025-01-29 20:16 UTC | 20 min | resolved |
| [Call Failures to a Subset of Twilio Spain Phone Numbers](https://rewindex.com/company/twilio/incidents/wz1dj27b1jjb.md) | minor | 2025-01-29 20:38 UTC | 2025-01-30 01:48 UTC | 5.2 h | resolved |
| [SMS Delivery Delays to MTN in Nigeria](https://rewindex.com/company/twilio/incidents/c1gg7fjq0w55.md) | minor | 2025-01-29 21:37 UTC | 2025-01-30 01:10 UTC | 3.5 h | resolved |
| [SMS Delivery Delays to TelCel in Mexico via Domestic Pre-Registered Sender ID](https://rewindex.com/company/twilio/incidents/2wj1zjqwcmtx.md) | minor | 2025-01-30 01:13 UTC | 2025-01-30 04:30 UTC | 3.3 h | resolved |
| [SMS and MMS Delivery Report Delay to T-Mobile Network in US Over a Subset of Short Code,Toll Free & Long Code](https://rewindex.com/company/twilio/incidents/j4tqvm2ywpny.md) | minor | 2025-01-30 04:25 UTC | 2025-01-30 13:37 UTC | 9.2 h | resolved |
| [SMS Delivery Failures to United States Cellular Corp in United States of America Over a Subset of Shortcode](https://rewindex.com/company/twilio/incidents/6bcrh1xm8f6c.md) | minor | 2025-01-30 05:52 UTC | 2025-01-30 18:43 UTC | 13 h | resolved |
| [SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode](https://rewindex.com/company/twilio/incidents/csjph3rcfnfl.md) | minor | 2025-01-30 06:53 UTC | 2025-01-30 18:38 UTC | 12 h | resolved |
| [Degraded Messaging Logs Functionality in the Console and in the API](https://rewindex.com/company/twilio/incidents/2p0q32cvt0hx.md) | minor | 2025-01-30 12:18 UTC | 2025-01-30 12:45 UTC | 27 min | resolved |
| [Impact to MMS and OTT Messages Between 1:31P.M. PST and 1:38P.M. PST](https://rewindex.com/company/twilio/incidents/02pyvddpc5gl.md) | none | 2025-01-30 22:13 UTC | 2025-01-30 22:13 UTC | 0 min | resolved |
| [SMS Delivery Delays to Movitel Network in Mozambique](https://rewindex.com/company/twilio/incidents/5p05s36xrkjh.md) | minor | 2025-01-30 23:43 UTC | 2025-01-31 07:07 UTC | 7.4 h | resolved |
| [AccSec US API Issue](https://rewindex.com/company/twilio/incidents/y3sykvwx3kms.md) | minor | 2025-01-31 04:18 UTC | 2025-01-31 15:09 UTC | 11 h | resolved |
| [SMS Delivery Delays to Brisanet Network in Brazil](https://rewindex.com/company/twilio/incidents/fqcx24j93t6p.md) | minor | 2025-01-31 12:03 UTC | 2025-01-31 20:13 UTC | 8.2 h | resolved |
| [SMS Delivery Delays to Malitel Network in Mali](https://rewindex.com/company/twilio/incidents/t3vvy8jwtqsh.md) | minor | 2025-01-31 14:31 UTC | 2025-02-03 09:11 UTC | 3 d | resolved |
| [SMS Delivery Report Delays to Globe Network in Philippines for a subset of Registered Sender IDs](https://rewindex.com/company/twilio/incidents/2czs23qwhgmb.md) | minor | 2025-01-31 16:55 UTC | 2025-01-31 20:42 UTC | 3.8 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/5b90d1g370c9.md) | maintenance | 2025-01-04 06:00 UTC | 2025-01-04 15:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/6q67yg6tdrmp.md) | maintenance | 2025-01-04 22:55 UTC | 2025-01-05 04:15 UTC | 5.3 h | resolved |
| [\[Scheduled\] United States SMS and MMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/cjh8dxgp9rgr.md) | maintenance | 2025-01-06 04:00 UTC | 2025-01-06 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] United States SMS and MMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/wr0qstcpffxf.md) | maintenance | 2025-01-07 06:00 UTC | 2025-01-07 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] United States MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/2d7ns41jtwlg.md) | maintenance | 2025-01-07 08:00 UTC | 2025-01-07 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE](https://rewindex.com/company/twilio/incidents/n2ym0tml0tq3.md) | maintenance | 2025-01-07 21:50 UTC | 2025-01-08 12:05 UTC | 14 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/wggy84fklcpy.md) | maintenance | 2025-01-07 23:00 UTC | 2025-01-08 03:30 UTC | 4.5 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/jx6gs4rcgtm3.md) | maintenance | 2025-01-08 05:00 UTC | 2025-01-08 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] United States SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/d3373lxn0hj0.md) | maintenance | 2025-01-08 05:30 UTC | 2025-01-08 08:30 UTC | 3.0 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/j3wtvvqr0j6z.md) | maintenance | 2025-01-08 06:00 UTC | 2025-01-08 06:30 UTC | 30 min | resolved |
| [\[Scheduled\] United States MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/yrxc3kjdzq54.md) | maintenance | 2025-01-08 21:00 UTC | 2025-01-09 01:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] France SMS Carrier Maintenance - LEGOS](https://rewindex.com/company/twilio/incidents/928p7nsthydq.md) | maintenance | 2025-01-08 22:00 UTC | 2025-01-09 01:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Argentina SMS Carrier Maintenance - Telefonica](https://rewindex.com/company/twilio/incidents/5p0r881fq98r.md) | maintenance | 2025-01-09 04:40 UTC | 2025-01-09 09:00 UTC | 4.3 h | resolved |
| [\[Scheduled\] Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/b7xpbp7d8v4b.md) | maintenance | 2025-01-09 05:00 UTC | 2025-01-09 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] United States MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/f7chdk02b1ql.md) | maintenance | 2025-01-09 07:00 UTC | 2025-01-09 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] France SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/ftk6z509ygwy.md) | maintenance | 2025-01-09 21:00 UTC | 2025-01-10 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] United States SMS and MMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/ggntt6bdntzf.md) | maintenance | 2025-01-10 06:00 UTC | 2025-01-10 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] United States MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/hv7lf56r7bd4.md) | maintenance | 2025-01-10 07:00 UTC | 2025-01-10 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] United States SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/vwkcxmcdqmws.md) | maintenance | 2025-01-11 15:00 UTC | 2025-01-11 20:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/80k2vqs6pjck.md) | maintenance | 2025-01-11 19:55 UTC | 2025-01-12 06:00 UTC | 10 h | resolved |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/5pb4hrmvz3c8.md) | maintenance | 2025-01-12 09:00 UTC | 2025-01-12 15:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/n3rdm0prm3ts.md) | maintenance | 2025-01-13 05:00 UTC | 2025-01-14 18:00 UTC | 37 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE](https://rewindex.com/company/twilio/incidents/ww5298tslm1g.md) | maintenance | 2025-01-13 16:00 UTC | 2025-01-14 09:01 UTC | 17 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MegaFon](https://rewindex.com/company/twilio/incidents/kb5054p0nvck.md) | maintenance | 2025-01-13 20:00 UTC | 2025-01-14 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Australia SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/g651ppk9vt09.md) | maintenance | 2025-01-14 02:00 UTC | 2025-01-20 07:00 UTC | 6 d | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MTS](https://rewindex.com/company/twilio/incidents/2cxdsb0wzwqp.md) | maintenance | 2025-01-14 04:30 UTC | 2025-01-14 06:00 UTC | 1.5 h | resolved |
| [\[Scheduled\] United States MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/y5lmynsbww8n.md) | maintenance | 2025-01-14 05:00 UTC | 2025-01-14 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/f8jqt8yphm1v.md) | maintenance | 2025-01-14 08:00 UTC | 2025-01-14 10:30 UTC | 2.5 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/jy5cr3sgf79b.md) | maintenance | 2025-01-14 10:00 UTC | 2025-01-14 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Malaysia SMS Carrier Maintenance - Celcom](https://rewindex.com/company/twilio/incidents/p98g88q59249.md) | maintenance | 2025-01-14 14:30 UTC | 2025-01-14 21:00 UTC | 6.5 h | resolved |
| [\[Scheduled\] Twilio Interconnect backend service maintenance](https://rewindex.com/company/twilio/incidents/j66nwfn0183g.md) | maintenance | 2025-01-14 15:00 UTC | 2025-01-14 16:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Twilio Interconnect backend service maintenance](https://rewindex.com/company/twilio/incidents/nncs70lrmm0t.md) | maintenance | 2025-01-14 15:01 UTC | 2025-01-14 16:00 UTC | 59 min | resolved |
| [\[Scheduled\] Singapore Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/pw3tcpmyzrsy.md) | maintenance | 2025-01-14 16:01 UTC | 2025-01-14 22:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Australia SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/jg758kpcf9gq.md) | maintenance | 2025-01-14 20:00 UTC | 2025-01-26 11:00 UTC | 12 d | resolved |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance - Verizon Wireless](https://rewindex.com/company/twilio/incidents/24t8q45pwjbh.md) | maintenance | 2025-01-15 04:00 UTC | 2025-01-15 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] United States MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/gvvwk7352qnl.md) | maintenance | 2025-01-15 07:00 UTC | 2025-01-15 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Japan SMS Carrier Maintenance - NTT Docomo](https://rewindex.com/company/twilio/incidents/sf4tp92ljvxw.md) | maintenance | 2025-01-15 16:00 UTC | 2025-01-15 21:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MegaFon](https://rewindex.com/company/twilio/incidents/nwpbytpvln5l.md) | maintenance | 2025-01-15 20:00 UTC | 2025-01-16 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] United Arab Emirates Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/dm3qm7rtbmfd.md) | maintenance | 2025-01-15 20:01 UTC | 2025-01-16 02:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MOTIV](https://rewindex.com/company/twilio/incidents/fy8rvm5f7nlg.md) | maintenance | 2025-01-16 01:20 UTC | 2025-01-16 04:01 UTC | 2.7 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/lh581rcypdqt.md) | maintenance | 2025-01-16 03:30 UTC | 2025-01-16 08:30 UTC | 5.0 h | resolved |
| [\[Scheduled\] US and Canada SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/xq86npbjzbxr.md) | maintenance | 2025-01-16 04:00 UTC | 2025-01-16 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS and MMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/wt4xdr5hg6x7.md) | maintenance | 2025-01-16 04:01 UTC | 2025-01-16 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Scheduled maintenance for Flex Legacy Messaging](https://rewindex.com/company/twilio/incidents/skz6nhvl3mzj.md) | maintenance | 2025-01-16 05:00 UTC | 2025-01-16 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Canada Account Security Service Partner Maintenance](https://rewindex.com/company/twilio/incidents/sgr86rtrfsmq.md) | maintenance | 2025-01-16 07:00 UTC | 2025-01-16 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MegaFon](https://rewindex.com/company/twilio/incidents/2vyfp6rvgss6.md) | maintenance | 2025-01-16 20:00 UTC | 2025-01-17 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] United Arab Emirates Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/ybp11g046zq5.md) | maintenance | 2025-01-16 20:01 UTC | 2025-01-17 02:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] United Kingdom SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/hx6140vfc8j5.md) | maintenance | 2025-01-16 21:00 UTC | 2025-01-16 23:30 UTC | 2.5 h | resolved |
| [\[Scheduled\] Qatar SMS Carrier Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/2zvq5ylwkv98.md) | maintenance | 2025-01-16 22:00 UTC | 2025-01-17 03:30 UTC | 5.5 h | resolved |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/bd9653pyftxq.md) | maintenance | 2025-01-17 06:00 UTC | 2025-01-17 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] United States SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/vb825rynz50b.md) | maintenance | 2025-01-17 06:01 UTC | 2025-01-17 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Romania Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/pnwxm5lwsl14.md) | maintenance | 2025-01-17 22:00 UTC | 2025-01-17 22:30 UTC | 30 min | resolved |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/34grp8sf8dgd.md) | maintenance | 2025-01-18 06:00 UTC | 2025-01-19 00:00 UTC | 18 h | resolved |
| [\[Scheduled\] Planned Maintenance for Flex Insights Historical Reporting](https://rewindex.com/company/twilio/incidents/bz91grknqz49.md) | maintenance | 2025-01-18 09:00 UTC | 2025-01-18 22:00 UTC | 13 h | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/8zz0xhjp9r0w.md) | maintenance | 2025-01-19 03:00 UTC | 2025-01-21 18:00 UTC | 3 d | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/yf5qs8wr4nhz.md) | maintenance | 2025-01-20 21:00 UTC | 2025-01-21 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/30k07s9zrvvt.md) | maintenance | 2025-01-21 00:00 UTC | 2025-01-21 04:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/jsc09dsmx2l5.md) | maintenance | 2025-01-21 06:00 UTC | 2025-01-21 07:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] France SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/cv56gqxhp3s0.md) | maintenance | 2025-01-21 21:00 UTC | 2025-01-21 23:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/rpxv747bh9gc.md) | maintenance | 2025-01-22 03:30 UTC | 2025-01-22 08:30 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/1wqq400m92xb.md) | maintenance | 2025-01-22 04:00 UTC | 2025-01-22 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/kzq68x0jr61z.md) | maintenance | 2025-01-22 06:00 UTC | 2025-01-22 15:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Malaysia SMS Carrier Maintenance - U Mobile](https://rewindex.com/company/twilio/incidents/lz6xm1dq01b5.md) | maintenance | 2025-01-22 18:00 UTC | 2025-01-22 22:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Malaysia SMS Carrier Maintenance - U Mobile](https://rewindex.com/company/twilio/incidents/y6vmjtq1kyxd.md) | maintenance | 2025-01-22 18:01 UTC | 2025-01-23 22:00 UTC | 28 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MegaFon](https://rewindex.com/company/twilio/incidents/k1xwvgmlvnl4.md) | maintenance | 2025-01-22 20:00 UTC | 2025-01-24 00:00 UTC | 28 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Yota](https://rewindex.com/company/twilio/incidents/kmr3p9p13jgd.md) | maintenance | 2025-01-22 20:01 UTC | 2025-01-24 00:01 UTC | 28 h | resolved |
| [\[Scheduled\] Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/6h7prn3tkysp.md) | maintenance | 2025-01-22 21:30 UTC | 2025-01-22 21:45 UTC | 15 min | resolved |
| [\[Scheduled\] United Kingdom SMS Carrier Maintenance - O2](https://rewindex.com/company/twilio/incidents/w8dfspr7rqcg.md) | maintenance | 2025-01-22 23:00 UTC | 2025-01-23 06:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] US and Canada SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/1y62cdsmxcw0.md) | maintenance | 2025-01-23 04:00 UTC | 2025-01-23 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Spain SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/lszwq0jlgbdp.md) | maintenance | 2025-01-23 04:00 UTC | 2025-01-23 06:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Spain SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/q8ph5kgbl7rd.md) | maintenance | 2025-01-23 04:01 UTC | 2025-01-23 06:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/ggk5dhtvh0gf.md) | maintenance | 2025-01-23 05:00 UTC | 2025-01-23 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/872qnzhk1qjj.md) | maintenance | 2025-01-23 06:02 UTC | 2025-01-23 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Ukraine Voice Carrier Partner Maintenance - UkrTelecom](https://rewindex.com/company/twilio/incidents/0zh40s6d5fcs.md) | maintenance | 2025-01-23 22:01 UTC | 2025-01-24 03:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE](https://rewindex.com/company/twilio/incidents/rs3mncyv776w.md) | maintenance | 2025-01-23 22:02 UTC | 2025-01-24 04:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE](https://rewindex.com/company/twilio/incidents/g4nfr99m4xh6.md) | maintenance | 2025-01-24 01:45 UTC | 2025-01-24 07:00 UTC | 5.3 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/v7glzp7ycc0y.md) | maintenance | 2025-01-24 04:01 UTC | 2025-01-24 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/fdm6d0001sbd.md) | maintenance | 2025-01-24 04:01 UTC | 2025-01-24 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Planned Maintenance for Flex Insights Historical Reporting](https://rewindex.com/company/twilio/incidents/26ttt36vm0c6.md) | maintenance | 2025-01-25 09:00 UTC | 2025-01-25 22:00 UTC | 13 h | resolved |
| [\[Scheduled\] France SMS Carrier Maintenance - SFR](https://rewindex.com/company/twilio/incidents/6h6j5xrm29zx.md) | maintenance | 2025-01-25 21:00 UTC | 2025-01-26 06:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/r0gflrnh4fq9.md) | maintenance | 2025-01-26 03:00 UTC | 2025-01-26 18:00 UTC | 15 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MegaFon and Yota](https://rewindex.com/company/twilio/incidents/sk4pb27lff71.md) | maintenance | 2025-01-27 20:00 UTC | 2025-01-28 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/4p28xhgr1103.md) | maintenance | 2025-01-27 21:00 UTC | 2025-01-28 00:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Austria, United Kingdom and Italy Account Security Carriers Partners Maintenance - Drei, Three and Wind Tre](https://rewindex.com/company/twilio/incidents/06bzgkw9nxmd.md) | maintenance | 2025-01-28 05:30 UTC | 2025-01-28 07:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] Japan SMS Carrier Maintenance - SoftBank Mobile](https://rewindex.com/company/twilio/incidents/jlzhg7stq7ws.md) | maintenance | 2025-01-28 05:31 UTC | 2025-01-28 07:31 UTC | 2.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/6nvkr0hzwwzs.md) | maintenance | 2025-01-28 23:15 UTC | 2025-01-29 03:45 UTC | 4.5 h | resolved |
| [\[Scheduled\] TaskRouter scheduled maintenance](https://rewindex.com/company/twilio/incidents/7qblm3tjmlrz.md) | maintenance | 2025-01-29 04:00 UTC | 2025-01-29 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/ljm26h7k9w2b.md) | maintenance | 2025-01-29 05:00 UTC | 2025-01-29 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] United States SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/hd0zxws4pnbz.md) | maintenance | 2025-01-29 07:00 UTC | 2025-01-29 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Algeria SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/3qlm394h59v7.md) | maintenance | 2025-01-29 15:00 UTC | 2025-01-29 23:02 UTC | 8.0 h | resolved |
| [\[Scheduled\] Afghanistan SMS Carrier Maintenance - AWCC](https://rewindex.com/company/twilio/incidents/pv5tjb2fnfzy.md) | maintenance | 2025-01-29 15:01 UTC | 2025-01-29 23:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Senegal SMS Carrier Maintenance - Expresso](https://rewindex.com/company/twilio/incidents/1rfw6mgpryrr.md) | maintenance | 2025-01-29 15:02 UTC | 2025-01-29 23:01 UTC | 8.0 h | resolved |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/pjktfg3r0kdh.md) | maintenance | 2025-01-29 16:00 UTC | 2025-01-30 18:00 UTC | 26 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV](https://rewindex.com/company/twilio/incidents/dqfpxq1wxmjv.md) | maintenance | 2025-01-29 18:20 UTC | 2025-01-29 21:00 UTC | 2.7 h | resolved |
| [\[Scheduled\] United Arab Emirates Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/dbkct3yqjxw2.md) | maintenance | 2025-01-29 20:00 UTC | 2025-01-30 02:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Tattelecom](https://rewindex.com/company/twilio/incidents/r7ffy8wf8s4l.md) | maintenance | 2025-01-29 21:01 UTC | 2025-01-30 01:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/2r4nymlfl5qc.md) | maintenance | 2025-01-29 21:02 UTC | 2025-01-30 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/19lrfsgtvn45.md) | maintenance | 2025-01-30 03:00 UTC | 2025-01-30 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US and Canada SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/hj8791bfbvrw.md) | maintenance | 2025-01-30 04:00 UTC | 2025-01-30 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] El Salvador SMS Carrier Maintenance - Claro](https://rewindex.com/company/twilio/incidents/z00spsv4lgrj.md) | maintenance | 2025-01-30 04:01 UTC | 2025-01-30 08:02 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/s53jk0052m1j.md) | maintenance | 2025-01-30 04:30 UTC | 2025-01-30 10:30 UTC | 6.0 h | resolved |
| [\[Scheduled\] United States MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/q1k93b60y1rp.md) | maintenance | 2025-01-30 05:00 UTC | 2025-01-30 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/m9f1zh8fzbl5.md) | maintenance | 2025-01-30 05:30 UTC | 2025-01-30 08:30 UTC | 3.0 h | resolved |
| [\[Scheduled\] United States SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/l52qpswjtj7k.md) | maintenance | 2025-01-30 06:00 UTC | 2025-01-30 06:15 UTC | 15 min | resolved |
| [\[Scheduled\] United States SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/2kj87lmmrqdv.md) | maintenance | 2025-01-30 06:01 UTC | 2025-01-30 08:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] United States SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/chff465bkqty.md) | maintenance | 2025-01-30 06:45 UTC | 2025-01-30 16:45 UTC | 10 h | resolved |
| [\[Scheduled\] United Arab Emirates Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/s18hs5ywyfb0.md) | maintenance | 2025-01-30 20:00 UTC | 2025-01-31 02:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Twilio Hosting and Porting - Maintenance](https://rewindex.com/company/twilio/incidents/8cfpdyn567fp.md) | maintenance | 2025-01-31 01:00 UTC | 2025-01-31 02:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/y4438c8pykpq.md) | maintenance | 2025-01-31 05:00 UTC | 2025-01-31 14:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] United States SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/k8qkc3lm8kcn.md) | maintenance | 2025-01-31 05:35 UTC | 2025-01-31 13:00 UTC | 7.4 h | resolved |

## Cite this

Twilio posted 149 status incidents in January 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2025/01
- Citation: Twilio, “Twilio in January 2025” (2025-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2025/01 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in January 2025 (2025-01-01)](https://rewindex.com/company/twilio/2025/01)`


---
Canonical: https://rewindex.com/company/twilio/2025/01 · Markdown: https://rewindex.com/company/twilio/2025/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:54:20.770Z