# Twilio in September 2023: incidents, uptime and changes

> Twilio in September 2023: 137 incidents on its status page (1 major or critical), 99.16% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2023/09
Last updated: 2023-10-06T20:21:00Z

- Incidents posted: 137 (major/critical: 1) · Maintenance: 94
- By vendor impact label: major 1, minor 115, none 21
- Uptime (vendor-reported): 99.16% free of major/critical incidents, 9.37% free of any incident; outage time 6 h 1 min, incident time 27.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2023](https://rewindex.com/company/twilio/2023/08.md) · Next: [October 2023](https://rewindex.com/company/twilio/2023/10.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [SIP Domain List Data Cannot be Retrieved in the Console](https://rewindex.com/company/twilio/incidents/l2xbmr18fvf0.md) | major | 2023-09-20 21:03 UTC | 2023-09-21 03:04 UTC | 6.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio Identity Match to Canada API Errors](https://rewindex.com/company/twilio/incidents/yrw60q895705.md) | minor | 2023-09-01 07:18 UTC | 2023-09-01 16:49 UTC | 9.5 h | resolved |
| [SMS Delivery Delay and Failure to SCO Mobile Pakistan](https://rewindex.com/company/twilio/incidents/znh26mbj4gml.md) | minor | 2023-09-01 09:11 UTC | 2023-09-01 13:50 UTC | 4.7 h | resolved |
| [SMS Delivery delays for a Subset of Small Networks in the US for a Subset of Short Codes](https://rewindex.com/company/twilio/incidents/bwf95bpx46jh.md) | minor | 2023-09-01 16:38 UTC | 2023-09-02 00:42 UTC | 8.1 h | resolved |
| [Programmable Voice Self-service CPS Billing Failed Attempts](https://rewindex.com/company/twilio/incidents/f0195chqq85k.md) | minor | 2023-09-01 19:29 UTC | 2023-09-01 21:45 UTC | 2.3 h | resolved |
| [SMS Delivery Delays and Failures to Movicel Network in Angola](https://rewindex.com/company/twilio/incidents/vyqm8qh2tp6n.md) | minor | 2023-09-02 00:29 UTC | 2023-09-05 13:47 UTC | 4 d | resolved |
| [SMS Delivery Delays to Digitel in Venezuela](https://rewindex.com/company/twilio/incidents/4rj8bc10zj4n.md) | minor | 2023-09-02 19:45 UTC | 2023-09-03 01:02 UTC | 5.3 h | resolved |
| [Alerted Banner: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/hl65ntwg3hhf.md) | none | 2023-09-04 15:14 UTC | 2023-09-04 16:13 UTC | 59 min | resolved |
| [SMS Delivery Delays to Claro Network in Brazil](https://rewindex.com/company/twilio/incidents/g0ftqspg64nf.md) | minor | 2023-09-04 18:10 UTC | 2023-09-04 22:49 UTC | 4.7 h | resolved |
| [SMS Delivery Delay to XL Axiata Network in Indonesia](https://rewindex.com/company/twilio/incidents/xmggmwjqqzv8.md) | minor | 2023-09-05 03:55 UTC | 2023-09-05 06:44 UTC | 2.8 h | resolved |
| [SMS Delivery Delays To Orange Network In Cameroon](https://rewindex.com/company/twilio/incidents/9h4nds9tn376.md) | minor | 2023-09-05 10:36 UTC | 2023-09-07 03:38 UTC | 41 h | resolved |
| [SSL Link Redirection Latency](https://rewindex.com/company/twilio/incidents/kgsdrc01zxgk.md) | none | 2023-09-05 20:04 UTC | 2023-09-05 20:21 UTC | 17 min | resolved |
| [MMS Delivery Delays to T-Mobile in the US From a Subset of Long Codes](https://rewindex.com/company/twilio/incidents/rxphdtzsq142.md) | minor | 2023-09-05 20:06 UTC | 2023-09-06 10:28 UTC | 14 h | resolved |
| [Elevated Number of 5XX Errors on the Creation and Validation of Verifications](https://rewindex.com/company/twilio/incidents/18gnjkm1qql5.md) | none | 2023-09-05 21:44 UTC | 2023-09-05 21:44 UTC | 0 min | resolved |
| [Unauthorized Sessions Will Encounter an Endless Spinner](https://rewindex.com/company/twilio/incidents/z3v3rc12vy4x.md) | minor | 2023-09-05 22:35 UTC | 2023-09-06 00:24 UTC | 1.8 h | resolved |
| [SMS Delivery Delays to Bakcell Network in Azerbaijan](https://rewindex.com/company/twilio/incidents/lqssw80p8cw6.md) | minor | 2023-09-06 06:38 UTC | 2023-09-06 10:47 UTC | 4.2 h | resolved |
| [Receiving Partial Data From Voice Insights Call summary API and Event Stream](https://rewindex.com/company/twilio/incidents/yr9tcjsj85zm.md) | minor | 2023-09-06 12:01 UTC | 2023-09-06 16:44 UTC | 4.7 h | resolved |
| [SMS Delivery Delays to Bangalink Network in Bangladesh](https://rewindex.com/company/twilio/incidents/rqc97tv4pxm2.md) | minor | 2023-09-06 22:40 UTC | 2023-09-07 01:13 UTC | 2.5 h | resolved |
| [SMS Delivery Delays to MTS network in Belarus](https://rewindex.com/company/twilio/incidents/dtzvcfkvb0r1.md) | minor | 2023-09-06 22:46 UTC | 2023-09-07 03:40 UTC | 4.9 h | resolved |
| [SMS Delivery Delays To Orange Network In Cameroon](https://rewindex.com/company/twilio/incidents/1v6t3wwyhrsz.md) | minor | 2023-09-07 07:26 UTC | 2023-09-07 11:55 UTC | 4.5 h | resolved |
| [SMS Delivery Failure to Altan Redes Network in Mexico](https://rewindex.com/company/twilio/incidents/kfkhw1rwtrbm.md) | minor | 2023-09-07 14:26 UTC | 2023-09-07 23:07 UTC | 8.7 h | resolved |
| [Call Failures to China Phone Numbers](https://rewindex.com/company/twilio/incidents/vg10vvpt0tgt.md) | minor | 2023-09-07 17:07 UTC | 2023-09-08 03:55 UTC | 11 h | resolved |
| [Voice Recording mp3 Downloads Are Returning Incomplete Files](https://rewindex.com/company/twilio/incidents/dlyx8wcv3281.md) | minor | 2023-09-07 17:37 UTC | 2023-09-07 18:44 UTC | 1.1 h | resolved |
| [SMS Delivery Delays From and To a subset of Twilio Czech Republic Phone Numbers](https://rewindex.com/company/twilio/incidents/gdpr38fktxqc.md) | minor | 2023-09-08 00:59 UTC | 2023-09-08 03:23 UTC | 2.4 h | resolved |
| [Address Creation Issue](https://rewindex.com/company/twilio/incidents/zn8l9bkpx6jx.md) | minor | 2023-09-08 03:44 UTC | 2023-09-08 08:44 UTC | 5.0 h | resolved |
| [Call Failures to China Phone Numbers](https://rewindex.com/company/twilio/incidents/77zpq9p4lcs8.md) | minor | 2023-09-08 06:40 UTC | 2023-09-11 13:01 UTC | 3 d | resolved |
| [Super SIM Connectivity Issues Detected](https://rewindex.com/company/twilio/incidents/6mpxqsz9vj1j.md) | minor | 2023-09-08 14:46 UTC | 2023-09-09 01:30 UTC | 11 h | resolved |
| [Loop in Notifications for US Landline Porting and US Toll Free Porting](https://rewindex.com/company/twilio/incidents/td0zdncx0hht.md) | minor | 2023-09-08 15:20 UTC | 2023-09-08 23:06 UTC | 7.8 h | resolved |
| [SMS Delivery Delays to Surf Telecom and American Net in Brazil From Registered Sender IDs and Short Codes](https://rewindex.com/company/twilio/incidents/qycgklw7yt8w.md) | minor | 2023-09-08 17:48 UTC | 2023-09-09 01:26 UTC | 7.6 h | resolved |
| [Error Affecting Creating of LOA Inside Console.](https://rewindex.com/company/twilio/incidents/5ct61lcndm4d.md) | minor | 2023-09-08 19:51 UTC | 2023-09-08 21:09 UTC | 1.3 h | resolved |
| [SMS Delivery Failures From Registered Sender IDs in Mexico](https://rewindex.com/company/twilio/incidents/2wpcqy18v5v6.md) | minor | 2023-09-08 20:58 UTC | 2023-09-08 23:39 UTC | 2.7 h | resolved |
| [SMS Delivery Delays to Entel PCS in Bolivia](https://rewindex.com/company/twilio/incidents/cjln101gwn8x.md) | minor | 2023-09-10 17:19 UTC | 2023-09-11 06:22 UTC | 13 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/z5kq9nh1p5g8.md) | none | 2023-09-11 07:07 UTC | 2023-09-11 07:36 UTC | 29 min | resolved |
| [Potential Issue with Phone Number Porting](https://rewindex.com/company/twilio/incidents/xs1qxm1krd9p.md) | minor | 2023-09-11 12:39 UTC | 2023-09-11 23:36 UTC | 11 h | resolved |
| [SMS Delivery Delays To MTN Network in Ghana](https://rewindex.com/company/twilio/incidents/5zzgc4hhcv7b.md) | minor | 2023-09-11 13:42 UTC | 2023-09-11 16:38 UTC | 2.9 h | resolved |
| [Missing X-Twilio-Signature on Status Callbacks](https://rewindex.com/company/twilio/incidents/f1mst20gcvpf.md) | minor | 2023-09-11 15:06 UTC | 2023-09-12 16:25 UTC | 25 h | resolved |
| [Issue with Multiple Products Twilio products](https://rewindex.com/company/twilio/incidents/1y0yh5g1mtyv.md) | none | 2023-09-11 20:43 UTC | 2023-09-11 20:43 UTC | 0 min | resolved |
| [Active Phone Numbers Page Fails to Load in IE1 and AU1 Regions](https://rewindex.com/company/twilio/incidents/vf7k72m763n3.md) | minor | 2023-09-11 20:50 UTC | 2023-09-11 22:41 UTC | 1.9 h | resolved |
| [Console Pages and API Keys Fail to Load for Some Users](https://rewindex.com/company/twilio/incidents/d807x0r52yjt.md) | minor | 2023-09-11 21:00 UTC | 2023-09-12 00:45 UTC | 3.8 h | resolved |
| [SMS Delivery Delay To Golan Telekom Network In Israel](https://rewindex.com/company/twilio/incidents/04ddqjt4jd64.md) | minor | 2023-09-12 12:00 UTC | 2023-09-12 20:34 UTC | 8.6 h | resolved |
| [US Toll-Free Numbers Not Available For Purchase](https://rewindex.com/company/twilio/incidents/z0d7vv095ng1.md) | minor | 2023-09-12 16:29 UTC | 2023-09-14 03:53 UTC | 35 h | resolved |
| [Stuck Executions in Studio for Some Users](https://rewindex.com/company/twilio/incidents/yfwy3zdthkw0.md) | minor | 2023-09-12 22:30 UTC | 2023-09-12 23:30 UTC | 1.0 h | resolved |
| [SMS Delivery Delays To Malitel & Telecel Networks in Mali](https://rewindex.com/company/twilio/incidents/mtqtcxhkh5zt.md) | minor | 2023-09-12 22:41 UTC | 2023-09-14 18:25 UTC | 44 h | resolved |
| [Duplicate Messages Delivered to Some Users](https://rewindex.com/company/twilio/incidents/l0l0wf43g2gb.md) | minor | 2023-09-12 22:56 UTC | 2023-09-12 23:02 UTC | 6 min | resolved |
| [Outbound Calls to France Numbers are Failing with the Auto Announcement](https://rewindex.com/company/twilio/incidents/kyjrm0kxnrz5.md) | minor | 2023-09-13 10:20 UTC | 2023-09-13 14:46 UTC | 4.4 h | resolved |
| [Our Engineers are Investigating an Issue with Degradation of Service From WhatsApp Resulting in Messaging Delays](https://rewindex.com/company/twilio/incidents/m7z145bs68yl.md) | minor | 2023-09-13 16:55 UTC | 2023-09-13 23:56 UTC | 7.0 h | resolved |
| [SMS Delivery Report Delays to Multiple Networks in the US for a subset of ShortCodes](https://rewindex.com/company/twilio/incidents/wwjnn2pjzdvf.md) | none | 2023-09-13 22:04 UTC | 2023-09-13 22:11 UTC | 7 min | resolved |
| [On Call Engineers are Investigating an issue](https://rewindex.com/company/twilio/incidents/6p1g3ggnhhpm.md) | none | 2023-09-14 07:00 UTC | 2023-09-14 07:46 UTC | 46 min | resolved |
| [On Call Engineers are Investigating an issue](https://rewindex.com/company/twilio/incidents/jg89ps3h9s62.md) | none | 2023-09-14 09:22 UTC | 2023-09-14 09:40 UTC | 18 min | resolved |
| [SMS Delivery Delays to AWCC Network In Afghanistan](https://rewindex.com/company/twilio/incidents/mx8svltgy5fc.md) | minor | 2023-09-14 10:49 UTC | 2023-09-14 13:32 UTC | 2.7 h | resolved |
| [SMS Delivery Report Delays to Telefonica Network in Venezuela](https://rewindex.com/company/twilio/incidents/l70z9z8qb3ds.md) | minor | 2023-09-14 15:22 UTC | 2023-09-14 23:41 UTC | 8.3 h | resolved |
| [SMS Delivery Delays to Globe Network in Philippines](https://rewindex.com/company/twilio/incidents/flt927rv0wt2.md) | minor | 2023-09-15 02:49 UTC | 2023-09-15 11:29 UTC | 8.7 h | resolved |
| [SMS Delivery Receipt Delay to Ditto Network in Philippines over International Pre-Registered Sender ID](https://rewindex.com/company/twilio/incidents/pnyssf0nwqy0.md) | minor | 2023-09-15 04:20 UTC | 2023-09-15 11:27 UTC | 7.1 h | resolved |
| [Subset of Users are Unable to Access Port&Host Section in Console](https://rewindex.com/company/twilio/incidents/f7ljvj409h6y.md) | minor | 2023-09-15 10:32 UTC | 2023-09-15 11:48 UTC | 1.3 h | resolved |
| [SMS Delivery Delays To Multiple Networks In Multiple Countries](https://rewindex.com/company/twilio/incidents/3c15zxr9096v.md) | minor | 2023-09-15 12:35 UTC | 2023-09-15 15:06 UTC | 2.5 h | resolved |
| [Failures To Access API GET List For Account AvailablePhoneNumber TollFree](https://rewindex.com/company/twilio/incidents/1w5p1b9lmq5s.md) | minor | 2023-09-15 18:47 UTC | 2023-09-16 02:19 UTC | 7.5 h | resolved |
| [SMS Delivery Report Delays to CTBC Network in Brazil](https://rewindex.com/company/twilio/incidents/jtpv63yv4plr.md) | minor | 2023-09-15 21:57 UTC | 2023-09-18 17:11 UTC | 3 d | resolved |
| [Studio Messaging Scheduler Service 500 Errors](https://rewindex.com/company/twilio/incidents/cxcyf3q6hdrv.md) | none | 2023-09-15 22:23 UTC | 2023-09-15 22:48 UTC | 25 min | resolved |
| [SMS Delivery Delays to MTN Network in Sudan](https://rewindex.com/company/twilio/incidents/dflstdz5psft.md) | minor | 2023-09-17 13:58 UTC | 2023-09-18 08:39 UTC | 19 h | resolved |
| [SMS Delivery Delays to Digitel in Venezuela](https://rewindex.com/company/twilio/incidents/79j9lmx80pmh.md) | minor | 2023-09-17 19:56 UTC | 2023-09-18 02:29 UTC | 6.5 h | resolved |
| [Twilio Functions 500 Errors](https://rewindex.com/company/twilio/incidents/wmkkt3ftzgxg.md) | none | 2023-09-18 11:14 UTC | 2023-09-18 11:53 UTC | 39 min | resolved |
| [SMS Delivery Delays to Nuevatel Network in Bolivia](https://rewindex.com/company/twilio/incidents/qtvntxvrhxxw.md) | minor | 2023-09-18 11:42 UTC | 2023-09-18 16:37 UTC | 4.9 h | resolved |
| [Issues When Adding Credit Card in Console](https://rewindex.com/company/twilio/incidents/j2vxhr82n2hl.md) | minor | 2023-09-18 13:07 UTC | 2023-09-18 19:12 UTC | 6.1 h | resolved |
| [Delays on Port Number Notifications](https://rewindex.com/company/twilio/incidents/wndmh2mrkbmp.md) | minor | 2023-09-18 15:01 UTC | 2023-09-18 18:22 UTC | 3.4 h | resolved |
| [500 Errors When Using multiple Twilio Products](https://rewindex.com/company/twilio/incidents/1wlg9d0jcds0.md) | minor | 2023-09-18 17:53 UTC | 2023-09-18 20:02 UTC | 2.1 h | resolved |
| [Issue With Voice Recording](https://rewindex.com/company/twilio/incidents/h0kv18xmlynf.md) | none | 2023-09-18 17:58 UTC | 2023-09-18 18:52 UTC | 54 min | resolved |
| [500 Errors With Rooms Video](https://rewindex.com/company/twilio/incidents/kb3xlhhl1n70.md) | none | 2023-09-18 18:02 UTC | 2023-09-18 18:51 UTC | 49 min | resolved |
| [Issues With Studio](https://rewindex.com/company/twilio/incidents/hzk8hp03h5mv.md) | none | 2023-09-18 18:10 UTC | 2023-09-18 18:55 UTC | 45 min | resolved |
| [Errors When Creating Bundles](https://rewindex.com/company/twilio/incidents/vgd4tbsr3xrt.md) | minor | 2023-09-18 18:46 UTC | 2023-09-18 19:34 UTC | 48 min | resolved |
| [Callback Failures in Twilio US Phone Numbers](https://rewindex.com/company/twilio/incidents/prcjrs0h6wtj.md) | minor | 2023-09-18 19:45 UTC | 2023-09-18 21:26 UTC | 1.7 h | resolved |
| [SMS Delivery Delays to Bangalink Network in Bangladesh](https://rewindex.com/company/twilio/incidents/g5nc2hgm9ft2.md) | minor | 2023-09-18 19:56 UTC | 2023-09-19 09:46 UTC | 14 h | resolved |
| [500 Errors When Using Multiple Twilio Products](https://rewindex.com/company/twilio/incidents/3cdfr7t263zt.md) | minor | 2023-09-18 22:09 UTC | 2023-09-19 06:28 UTC | 8.3 h | resolved |
| [Callback Failures in Twilio US Phone Numbers](https://rewindex.com/company/twilio/incidents/43q1tsr606fw.md) | minor | 2023-09-18 22:19 UTC | 2023-09-19 06:28 UTC | 8.2 h | resolved |
| [SMS Delivery Delays to Moov Network in Gabon](https://rewindex.com/company/twilio/incidents/x9n829pcfpd7.md) | minor | 2023-09-19 15:01 UTC | 2023-09-21 03:35 UTC | 37 h | resolved |
| [SMS Delivery Delays to Rogers and Telus Networks in Canada](https://rewindex.com/company/twilio/incidents/bd4rw7mnygqr.md) | minor | 2023-09-19 19:53 UTC | 2023-09-20 04:35 UTC | 8.7 h | resolved |
| [On Call Engineers are Monitoring an issue with Lookup](https://rewindex.com/company/twilio/incidents/138g0mcrsfkv.md) | minor | 2023-09-19 20:06 UTC | 2023-09-19 20:58 UTC | 52 min | resolved |
| [SMS Delivery Delays to Orange Network in Burkina Faso](https://rewindex.com/company/twilio/incidents/prv095z98s9f.md) | minor | 2023-09-19 21:32 UTC | 2023-09-20 02:15 UTC | 4.7 h | resolved |
| [SMS Delivery Delays to Tele2 Network in Kazakhstan](https://rewindex.com/company/twilio/incidents/p9jj5ddjvwf1.md) | minor | 2023-09-20 13:34 UTC | 2023-09-20 18:40 UTC | 5.1 h | resolved |
| [Issues With Toll-free Verification Status Change Webhooks in Event Streams](https://rewindex.com/company/twilio/incidents/9mbz4j5qvt87.md) | minor | 2023-09-20 17:19 UTC | 2023-09-20 19:59 UTC | 2.7 h | resolved |
| [500 Errors in the Console After Completing Payments Successfully](https://rewindex.com/company/twilio/incidents/mvxzt1nmy77f.md) | minor | 2023-09-20 17:53 UTC | 2023-09-22 15:25 UTC | 46 h | resolved |
| [SMS Delivery Delays to Movilnet Network in Venezuela](https://rewindex.com/company/twilio/incidents/4q55wtl302vn.md) | minor | 2023-09-20 20:28 UTC | 2023-09-21 00:27 UTC | 4.0 h | resolved |
| [SIP Domain List Data Cannot be Retrieved in the Console](https://rewindex.com/company/twilio/incidents/l2xbmr18fvf0.md) | major | 2023-09-20 21:03 UTC | 2023-09-21 03:04 UTC | 6.0 h | resolved |
| [SMS Delivery Delays to US Cellular Corp Network in US over a Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/cr400k9v0qkm.md) | minor | 2023-09-21 06:40 UTC | 2023-09-21 07:36 UTC | 56 min | resolved |
| [Potential Issue With One of the Internal Services](https://rewindex.com/company/twilio/incidents/pcz9m3m68j0b.md) | minor | 2023-09-21 11:39 UTC | 2023-09-21 13:34 UTC | 1.9 h | resolved |
| [SMS Delivery Delays and Failures to TNM Network in Malawi](https://rewindex.com/company/twilio/incidents/rf88strym9lv.md) | minor | 2023-09-21 13:41 UTC | 2023-09-21 22:19 UTC | 8.6 h | resolved |
| [Incorrect WaitUrlMethod Parameter in Flex and TaskRouter](https://rewindex.com/company/twilio/incidents/ln88vlgx9wxd.md) | minor | 2023-09-21 14:14 UTC | 2023-09-21 16:31 UTC | 2.3 h | resolved |
| [Conversations API Issues](https://rewindex.com/company/twilio/incidents/39x5dls846k4.md) | none | 2023-09-21 18:03 UTC | 2023-09-21 18:03 UTC | 0 min | resolved |
| [Delayed Emails in Regards to Verify](https://rewindex.com/company/twilio/incidents/fwhf5htpdqhm.md) | minor | 2023-09-21 20:15 UTC | 2023-09-21 21:59 UTC | 1.7 h | resolved |
| [SMS Delivery Report Failure To Zong Network In Pakistan](https://rewindex.com/company/twilio/incidents/30m2cc0yns9k.md) | minor | 2023-09-21 22:27 UTC | 2023-09-22 04:13 UTC | 5.8 h | resolved |
| [SMS Delivery Receipt Delays to New Zealand From Short Code Sender IDs](https://rewindex.com/company/twilio/incidents/p3203wl6yb3b.md) | minor | 2023-09-22 08:49 UTC | 2023-09-22 12:21 UTC | 3.5 h | resolved |
| [SMS Delivery Receipt Delays To Globe Network in Philippines](https://rewindex.com/company/twilio/incidents/51clcthwr3c0.md) | minor | 2023-09-22 10:51 UTC | 2023-09-22 15:41 UTC | 4.8 h | resolved |
| [Possible Connectivity Issue on Super SIM](https://rewindex.com/company/twilio/incidents/2vlbym3sq753.md) | minor | 2023-09-22 18:00 UTC | 2023-09-23 05:05 UTC | 11 h | resolved |
| [Requests Failed Due to a Downstream Latency Issues in Flex](https://rewindex.com/company/twilio/incidents/d1hr9tmn87m0.md) | minor | 2023-09-22 19:46 UTC | 2023-09-22 20:17 UTC | 31 min | resolved |
| [SMS Delivery Failures to Zong Network in Pakistan](https://rewindex.com/company/twilio/incidents/48tbs8z7ys5l.md) | minor | 2023-09-22 21:53 UTC | 2023-09-23 06:04 UTC | 8.2 h | resolved |
| [SMS Delivery Receipt Delay to Telefonica Network in Colombia](https://rewindex.com/company/twilio/incidents/fkc8k3g9stjk.md) | minor | 2023-09-23 00:00 UTC | 2023-09-23 19:57 UTC | 20 h | resolved |
| [SMS Delivery Failures to Zain Network in Iraq](https://rewindex.com/company/twilio/incidents/46vsk8yvy8jr.md) | minor | 2023-09-23 03:01 UTC | 2023-09-23 14:20 UTC | 11 h | resolved |
| [SMS Delivery Report Failures to Zong Network in Pakistan](https://rewindex.com/company/twilio/incidents/pkhbby33fkjw.md) | minor | 2023-09-23 22:09 UTC | 2023-09-24 06:03 UTC | 7.9 h | resolved |
| [SMS Delivery Delays to Claro Network in Brazil](https://rewindex.com/company/twilio/incidents/3h9430v1sprz.md) | minor | 2023-09-24 05:46 UTC | 2023-09-24 11:33 UTC | 5.8 h | resolved |
| [Call Failures to Singapore Phone Numbers From Twilio International Phone Numbers](https://rewindex.com/company/twilio/incidents/xms4t7fqwwyg.md) | minor | 2023-09-25 06:05 UTC | 2023-09-25 08:46 UTC | 2.7 h | resolved |
| [SMS Delivery Delays to CTBC Cellular SA Network in Brazil](https://rewindex.com/company/twilio/incidents/4280dkf39vcy.md) | minor | 2023-09-25 14:17 UTC | 2023-09-25 19:00 UTC | 4.7 h | resolved |
| [SMS Delivery Delays to IUSA Cell Network in Mexico](https://rewindex.com/company/twilio/incidents/dt4qmqcg9xsb.md) | minor | 2023-09-25 15:47 UTC | 2023-09-25 18:39 UTC | 2.9 h | resolved |
| [Automated Alert: No Customer Impact](https://rewindex.com/company/twilio/incidents/f0n5f430sl0q.md) | none | 2023-09-26 07:44 UTC | 2023-09-26 08:07 UTC | 23 min | resolved |
| [Console Sub-accounts Navigation Redirects Back to Dashboard](https://rewindex.com/company/twilio/incidents/tns3v8mqp88l.md) | minor | 2023-09-26 14:50 UTC | 2023-09-26 16:03 UTC | 1.2 h | resolved |
| [SMS Delivery Delays and Failures to SMS to K-Telecom Network in Russia](https://rewindex.com/company/twilio/incidents/k64kh4scsrqf.md) | minor | 2023-09-26 14:58 UTC | 2023-09-27 13:58 UTC | 23 h | resolved |
| [Delays in the Availability of Conference Insights Summary Records](https://rewindex.com/company/twilio/incidents/kdl0dp29xvkm.md) | minor | 2023-09-26 16:31 UTC | 2023-09-26 18:36 UTC | 2.1 h | resolved |
| [Automated Alert: No Customer Impact](https://rewindex.com/company/twilio/incidents/dfy9xvm2k6g1.md) | none | 2023-09-26 18:32 UTC | 2023-09-26 18:50 UTC | 18 min | resolved |
| [Failures Onboarding of New Integrations During Dialogflow CX One-Click Integration From Dialogflow CX Console](https://rewindex.com/company/twilio/incidents/7dyt8yr90q04.md) | minor | 2023-09-26 18:40 UTC | 2023-09-26 20:15 UTC | 1.6 h | resolved |
| [Message Status Update Failures Affecting MMS Messages for a Subset of Customers](https://rewindex.com/company/twilio/incidents/3p9p1dwr3n0m.md) | minor | 2023-09-26 19:37 UTC | 2023-10-20 19:17 UTC | 24 d | resolved |
| [Malformed Conversations APNS Notification Payloads](https://rewindex.com/company/twilio/incidents/z2g31x2p82b8.md) | minor | 2023-09-27 13:04 UTC | 2023-09-29 14:41 UTC | 2 d | resolved |
| [SMS Delivery Delays to CTBC Celular Network in Brazil](https://rewindex.com/company/twilio/incidents/5c02mbzj59c9.md) | minor | 2023-09-27 17:26 UTC | 2023-09-27 23:06 UTC | 5.7 h | resolved |
| [Issue with Shortened Link Callback Events](https://rewindex.com/company/twilio/incidents/hz83g74q2t31.md) | minor | 2023-09-27 20:04 UTC | 2023-09-27 21:02 UTC | 58 min | resolved |
| [SMS Delivery Delay To Zain Network In Iraq.](https://rewindex.com/company/twilio/incidents/mjn57xmj8pjq.md) | minor | 2023-09-28 04:32 UTC | 2023-09-28 08:29 UTC | 4.0 h | resolved |
| [SMS Delivery Delays to Vodafone Network in Ghana](https://rewindex.com/company/twilio/incidents/rw6cwgfk35sf.md) | minor | 2023-09-28 08:45 UTC | 2023-09-28 13:35 UTC | 4.8 h | resolved |
| [SMS Delivery Delays to CTBC Celular Network in Brazil](https://rewindex.com/company/twilio/incidents/l5dp930x0g6x.md) | minor | 2023-09-28 11:14 UTC | 2023-10-12 20:29 UTC | 14 d | resolved |
| [Voice Suspension Banner in the Console in Active Accounts](https://rewindex.com/company/twilio/incidents/n38fzt5q16vy.md) | minor | 2023-09-28 15:24 UTC | 2023-09-28 16:52 UTC | 1.5 h | resolved |
| [Service Disruption in all Twilio API-s (Conversations API, Programmable Chat, Voice) in the IE1 Region](https://rewindex.com/company/twilio/incidents/cjpncc0g8k15.md) | none | 2023-09-28 17:48 UTC | 2023-09-28 18:05 UTC | 17 min | resolved |
| [SMS Delivery Delays to Djezzy Network in Algeria](https://rewindex.com/company/twilio/incidents/qvcj10g4y1xs.md) | minor | 2023-09-28 17:55 UTC | 2023-09-28 22:31 UTC | 4.6 h | resolved |
| [SMS/MMS Delivery Failures to Verizon and AT&T Networks in the US](https://rewindex.com/company/twilio/incidents/j8lxbp03z9z5.md) | minor | 2023-09-28 18:54 UTC | 2023-09-28 22:15 UTC | 3.4 h | resolved |
| [Service Disruption in Twilio API-s in the IE1 Region, in Ireland](https://rewindex.com/company/twilio/incidents/dglrb2zhzq1w.md) | none | 2023-09-28 18:59 UTC | 2023-09-28 18:59 UTC | 0 min | resolved |
| [Elastic Sip Trunking Termination Configuration View Errors](https://rewindex.com/company/twilio/incidents/p0fvgb7r6mg7.md) | minor | 2023-09-28 21:13 UTC | 2023-09-28 22:36 UTC | 1.4 h | resolved |
| [SMS Delivery Failures to Smart Network in Philippines](https://rewindex.com/company/twilio/incidents/c8x2whmkrpm5.md) | minor | 2023-09-29 08:14 UTC | 2023-09-29 10:20 UTC | 2.1 h | resolved |
| [SMS Delivery Delays to T-Mobile Network in Netherlands](https://rewindex.com/company/twilio/incidents/bl3vq5x8s62p.md) | minor | 2023-09-29 08:15 UTC | 2023-09-29 10:57 UTC | 2.7 h | resolved |
| [Certain Subset of Account Friendlynames Have Wrongly Encoded Non-ASCII Characters](https://rewindex.com/company/twilio/incidents/4thxkngfs71v.md) | minor | 2023-09-29 10:10 UTC | 2023-09-29 18:58 UTC | 8.8 h | resolved |
| [Account Security Canada API Errors](https://rewindex.com/company/twilio/incidents/445tjvdm4nsx.md) | minor | 2023-09-29 10:58 UTC | 2023-09-29 14:08 UTC | 3.2 h | resolved |
| [SMS Failures to India Airtel Numbers](https://rewindex.com/company/twilio/incidents/w8tyzcrb75l6.md) | none | 2023-09-29 12:00 UTC | 2023-09-29 14:12 UTC | 2.2 h | resolved |
| [Toll-Free Verification Returning 500s Errors](https://rewindex.com/company/twilio/incidents/qgn7dkpb7lkd.md) | none | 2023-09-29 14:15 UTC | 2023-09-29 14:32 UTC | 17 min | resolved |
| [SMS Delivery Delays to IUSACell/UneFon Network in Mexico](https://rewindex.com/company/twilio/incidents/fc5t0hjwcxkj.md) | minor | 2023-09-29 15:16 UTC | 2023-09-29 19:56 UTC | 4.7 h | resolved |
| [SMS Delivery Report Delays to US Mobile Network Carriers From a Subset of Short-Codes](https://rewindex.com/company/twilio/incidents/6056mbdzff48.md) | minor | 2023-09-29 16:02 UTC | 2023-09-29 23:25 UTC | 7.4 h | resolved |
| [SMS Delivery Delays to T-Mobile Network in the US](https://rewindex.com/company/twilio/incidents/rbgby8y3yth4.md) | minor | 2023-09-29 16:23 UTC | 2023-09-29 19:22 UTC | 3.0 h | resolved |
| [A2P Reports Delays](https://rewindex.com/company/twilio/incidents/6w6lvypvqjg9.md) | minor | 2023-09-29 18:59 UTC | 2023-10-01 15:57 UTC | 45 h | resolved |
| [SMS Delivery Failures to Karabakh Telecom Network in Armenia](https://rewindex.com/company/twilio/incidents/7w5q8v24xvk6.md) | minor | 2023-09-29 20:21 UTC | 2023-10-12 18:56 UTC | 13 d | resolved |
| [SMS Delivery Delays to Vodafone Network in Italy](https://rewindex.com/company/twilio/incidents/jn0rbz3nlpvp.md) | minor | 2023-09-29 23:12 UTC | 2023-09-30 03:30 UTC | 4.3 h | resolved |
| [SMS Delivery Delays to Airtel Network in India](https://rewindex.com/company/twilio/incidents/ty4v3ps10ngv.md) | minor | 2023-09-29 23:41 UTC | 2023-09-30 04:07 UTC | 4.4 h | resolved |
| [SMS Delivery Delay To Claro Network In Brazil](https://rewindex.com/company/twilio/incidents/0djj2slv2l6j.md) | minor | 2023-09-29 23:52 UTC | 2023-09-30 07:34 UTC | 7.7 h | resolved |
| [WhatsApp Inbound Message Delay](https://rewindex.com/company/twilio/incidents/q7q6xr1hlqhn.md) | none | 2023-09-30 00:39 UTC | 2023-09-30 00:39 UTC | 0 min | resolved |
| [SMS Delivery Delays to Maurital Network in Mauritania](https://rewindex.com/company/twilio/incidents/z002sjpxt7g9.md) | minor | 2023-09-30 14:44 UTC | 2023-10-01 05:27 UTC | 15 h | resolved |
| [SMS Delivery Delays to Telenor Network in Pakistan](https://rewindex.com/company/twilio/incidents/9d3jj9ksqv3q.md) | minor | 2023-09-30 17:27 UTC | 2023-09-30 21:29 UTC | 4.0 h | resolved |
| [SMS Delivery Delays to Airtel Network in Ghana](https://rewindex.com/company/twilio/incidents/b443fn1l7wws.md) | minor | 2023-09-30 18:43 UTC | 2023-10-01 04:29 UTC | 9.8 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/2v5jzgq942qs.md) | maintenance | 2023-09-03 13:02 UTC | 2023-09-03 16:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] France Messaging Carrier Maintenance - Bouygues Telecom](https://rewindex.com/company/twilio/incidents/0ksr7l46q0yx.md) | maintenance | 2023-09-04 04:00 UTC | 2023-09-04 06:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Japan Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/2sw1jl6p088w.md) | maintenance | 2023-09-04 13:00 UTC | 2023-09-19 16:00 UTC | 15 d | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon and Yota](https://rewindex.com/company/twilio/incidents/gvqkjrx5z72k.md) | maintenance | 2023-09-04 20:02 UTC | 2023-09-04 23:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/w5cd4jvt7ly4.md) | maintenance | 2023-09-04 20:02 UTC | 2023-09-28 00:00 UTC | 23 d | resolved |
| [\[Scheduled\] Cote D’lvoire SMS Carrier Maintenance - MTN](https://rewindex.com/company/twilio/incidents/gfhr61pnvbnb.md) | maintenance | 2023-09-04 23:55 UTC | 2023-09-05 03:00 UTC | 3.1 h | resolved |
| [\[Scheduled\] UK SMS Carrier Maintenance - BT](https://rewindex.com/company/twilio/incidents/6rx519d108fz.md) | maintenance | 2023-09-05 15:01 UTC | 2023-09-06 08:00 UTC | 17 h | resolved |
| [\[Scheduled\] Belgium SMS Carrier Maintenance - VOOmobile](https://rewindex.com/company/twilio/incidents/mfhgzxk7q83x.md) | maintenance | 2023-09-05 20:00 UTC | 2023-09-06 01:30 UTC | 5.5 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE](https://rewindex.com/company/twilio/incidents/mcd1tb8gdjt2.md) | maintenance | 2023-09-05 21:00 UTC | 2023-09-06 04:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Italy Account Security Carrier Partner Maintenance - Wind (Tre)](https://rewindex.com/company/twilio/incidents/dc5smd0k4yjr.md) | maintenance | 2023-09-05 21:00 UTC | 2023-09-05 23:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Account Security Carrier Partner Maintenance - Multiple Countries](https://rewindex.com/company/twilio/incidents/sr73cklz1zc5.md) | maintenance | 2023-09-06 04:30 UTC | 2023-09-06 07:00 UTC | 2.5 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Motiv](https://rewindex.com/company/twilio/incidents/jf22vblrz5v7.md) | maintenance | 2023-09-06 18:22 UTC | 2023-09-06 21:00 UTC | 2.6 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon and Yota](https://rewindex.com/company/twilio/incidents/s31v5139tjlq.md) | maintenance | 2023-09-06 20:00 UTC | 2023-09-07 00:02 UTC | 4.0 h | resolved |
| [\[Scheduled\] Cote D’lvoire SMS Carrier Maintenance - MTN](https://rewindex.com/company/twilio/incidents/q28k8v8dlrq8.md) | maintenance | 2023-09-06 23:56 UTC | 2023-09-07 03:01 UTC | 3.1 h | resolved |
| [\[Scheduled\] Small US SMS Carriers Partner Maintenance](https://rewindex.com/company/twilio/incidents/c5rslc0zdhfd.md) | maintenance | 2023-09-07 04:00 UTC | 2023-09-07 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/0hdqwsblvbds.md) | maintenance | 2023-09-07 06:01 UTC | 2023-09-07 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Egypt SMS Carrier Maintenance - Etisalat](https://rewindex.com/company/twilio/incidents/0v9yxy6zksg9.md) | maintenance | 2023-09-07 23:00 UTC | 2023-09-08 04:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Volna Mobile](https://rewindex.com/company/twilio/incidents/5b5t1d65f566.md) | maintenance | 2023-09-07 23:00 UTC | 2023-09-08 00:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - K-Telecom](https://rewindex.com/company/twilio/incidents/7cvxdmphdsbj.md) | maintenance | 2023-09-07 23:00 UTC | 2023-09-08 00:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/4rnvljfk1xqx.md) | maintenance | 2023-09-08 02:00 UTC | 2023-09-08 09:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Kuwait SMS Carrier Maintenance - Zain](https://rewindex.com/company/twilio/incidents/prcj367c3qfk.md) | maintenance | 2023-09-10 23:00 UTC | 2023-09-11 03:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Saudi Arabia SMS Carrier Maintenance - Zain](https://rewindex.com/company/twilio/incidents/6xkkp962glgr.md) | maintenance | 2023-09-11 02:01 UTC | 2023-09-11 06:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] United Kingdom Messaging Carrier Maintenance - Hutchison 3G UK Ltd](https://rewindex.com/company/twilio/incidents/ggt7ytzhnfp0.md) | maintenance | 2023-09-11 21:01 UTC | 2023-09-12 05:01 UTC | 8.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE UK and BT UK](https://rewindex.com/company/twilio/incidents/jgrcdvhf6yr0.md) | maintenance | 2023-09-11 22:01 UTC | 2023-09-12 05:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Belarus SMS Carrier Maintenance - A1, MTS, Life](https://rewindex.com/company/twilio/incidents/c8y3nb0gdbb1.md) | maintenance | 2023-09-11 22:01 UTC | 2023-09-12 03:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Serbia SMS Carrier Maintenance - MTS](https://rewindex.com/company/twilio/incidents/cwm2w7b0rmnm.md) | maintenance | 2023-09-11 23:00 UTC | 2023-09-12 04:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Ukraine SMS Carrier Maintenance - Lifecell](https://rewindex.com/company/twilio/incidents/j2fv54dc5k4m.md) | maintenance | 2023-09-11 23:00 UTC | 2023-09-12 03:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS and MMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/bfgb7l2lg139.md) | maintenance | 2023-09-12 03:02 UTC | 2023-09-19 09:00 UTC | 7 d | resolved |
| [\[Scheduled\] US MMS Carrier Maintenance - Verizon](https://rewindex.com/company/twilio/incidents/yqxj0jgjyfc6.md) | maintenance | 2023-09-12 04:00 UTC | 2023-09-15 06:00 UTC | 3 d | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MTT and Tele2](https://rewindex.com/company/twilio/incidents/d01knjk8y16z.md) | maintenance | 2023-09-12 20:56 UTC | 2023-09-13 01:00 UTC | 4.1 h | resolved |
| [\[Scheduled\] Philippines SMS Carrier Maintenance - Smart](https://rewindex.com/company/twilio/incidents/sv56flzk0xm3.md) | maintenance | 2023-09-12 20:56 UTC | 2023-09-13 01:00 UTC | 4.1 h | resolved |
| [\[Scheduled\] Italy Account Security Carrier Partner Maintenance - Wind (Tre)](https://rewindex.com/company/twilio/incidents/qnmfhkdyg3dd.md) | maintenance | 2023-09-12 21:02 UTC | 2023-09-12 23:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Saudi Arabia SMS Carrier Maintenance - Zain](https://rewindex.com/company/twilio/incidents/wtlyxjgp5g1h.md) | maintenance | 2023-09-12 23:00 UTC | 2023-09-13 03:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/k7x9g83xg92q.md) | maintenance | 2023-09-13 03:00 UTC | 2023-09-13 04:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/p3bg4vy4q65h.md) | maintenance | 2023-09-13 03:00 UTC | 2023-09-13 09:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/4p6yk15pqbmk.md) | maintenance | 2023-09-13 03:01 UTC | 2023-09-13 05:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Canada SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/560tv7g9sn46.md) | maintenance | 2023-09-13 04:00 UTC | 2023-09-13 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/p70c2gt3rthr.md) | maintenance | 2023-09-13 06:00 UTC | 2023-09-13 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Canada Account Security Service Partner Maintenance](https://rewindex.com/company/twilio/incidents/k51hw5b1csfw.md) | maintenance | 2023-09-13 06:01 UTC | 2023-09-13 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Malaysia SMS Carrier Maintenance - Digi Telecommunications](https://rewindex.com/company/twilio/incidents/bwjk5zjvt72y.md) | maintenance | 2023-09-13 07:00 UTC | 2023-09-13 10:30 UTC | 3.5 h | resolved |
| [\[Scheduled\] United Kingdom SMS Carrier Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/42lf3f541h8d.md) | maintenance | 2023-09-13 22:15 UTC | 2023-09-14 02:45 UTC | 4.5 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/n6cr4hgy6scl.md) | maintenance | 2023-09-13 22:15 UTC | 2023-09-14 02:45 UTC | 4.5 h | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - K-Cell](https://rewindex.com/company/twilio/incidents/0dm2h6zdpyxc.md) | maintenance | 2023-09-14 02:01 UTC | 2023-09-15 15:00 UTC | 37 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MTS](https://rewindex.com/company/twilio/incidents/9js8tt9sb63p.md) | maintenance | 2023-09-14 04:30 UTC | 2023-09-14 06:00 UTC | 1.5 h | resolved |
| [\[Scheduled\] Vietnam SMS Carrier Maintenance - Mobifone](https://rewindex.com/company/twilio/incidents/07xcppm1976c.md) | maintenance | 2023-09-14 14:00 UTC | 2023-09-15 14:00 UTC | 24 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/klkppbfw8w7y.md) | maintenance | 2023-09-14 20:00 UTC | 2023-09-15 00:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Planned Maintenance for Flex Insights Historical Reporting](https://rewindex.com/company/twilio/incidents/fj2h091ltc8q.md) | maintenance | 2023-09-16 08:00 UTC | 2023-09-16 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Italy Account Security Carrier Partner Maintenance - Wind (Tre)](https://rewindex.com/company/twilio/incidents/zwzd2njj8993.md) | maintenance | 2023-09-16 21:01 UTC | 2023-09-17 09:00 UTC | 12 h | resolved |
| [\[Scheduled\] Iraq SMS Carrier Maintenance - Zain](https://rewindex.com/company/twilio/incidents/gqms7jdy5y4b.md) | maintenance | 2023-09-17 01:01 UTC | 2023-09-28 05:00 UTC | 11 d | resolved |
| [\[Scheduled\] Colombia Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/k9wxt1kmjl6p.md) | maintenance | 2023-09-17 04:01 UTC | 2023-09-17 05:00 UTC | 59 min | resolved |
| [\[Scheduled\] Bangladesh SMS Carrier Maintenance - Banglalink](https://rewindex.com/company/twilio/incidents/rxb4qznjbfrt.md) | maintenance | 2023-09-17 05:31 UTC | 2023-09-17 06:30 UTC | 59 min | resolved |
| [\[Scheduled\] Oman SMS Carrier Maintenance - Omantel](https://rewindex.com/company/twilio/incidents/6ym19wy4mppm.md) | maintenance | 2023-09-17 22:00 UTC | 2023-09-18 02:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/zp7mzk7kyw8z.md) | maintenance | 2023-09-18 02:00 UTC | 2023-09-18 12:00 UTC | 10 h | resolved |
| [\[Scheduled\] France Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/zc5ptqznp86f.md) | maintenance | 2023-09-18 20:00 UTC | 2023-09-28 00:00 UTC | 9 d | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon and Yota](https://rewindex.com/company/twilio/incidents/fp98sw6y3tjq.md) | maintenance | 2023-09-18 21:00 UTC | 2023-09-19 04:02 UTC | 7.0 h | resolved |
| [\[Scheduled\] Italy Account Security Carrier Partner Maintenance - Wind (Tre)](https://rewindex.com/company/twilio/incidents/01qrxpn2y9jk.md) | maintenance | 2023-09-18 21:01 UTC | 2023-09-19 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Ukraine SMS Carrier Maintenance - Lifecell](https://rewindex.com/company/twilio/incidents/bbsfls6cml5x.md) | maintenance | 2023-09-18 23:00 UTC | 2023-09-19 03:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Canada Account Security Service Partner Maintenance](https://rewindex.com/company/twilio/incidents/8dv8bcrnq02y.md) | maintenance | 2023-09-19 04:01 UTC | 2023-09-19 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/jnhjb1k1dcqj.md) | maintenance | 2023-09-19 09:00 UTC | 2023-09-19 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Indonesia SMS Carrier Maintenance - XL](https://rewindex.com/company/twilio/incidents/jykjr15hv2pw.md) | maintenance | 2023-09-19 16:00 UTC | 2023-09-19 17:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/ntj3tsfvcmtg.md) | maintenance | 2023-09-20 02:01 UTC | 2023-09-20 12:00 UTC | 10.0 h | resolved |
| [\[Scheduled\] France Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/rsgxr53rf3lw.md) | maintenance | 2023-09-20 05:00 UTC | 2023-09-20 06:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/0q6bqyhx9hzf.md) | maintenance | 2023-09-20 07:30 UTC | 2023-09-20 10:30 UTC | 3.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Motiv](https://rewindex.com/company/twilio/incidents/4b1cyyhcr1yn.md) | maintenance | 2023-09-20 18:20 UTC | 2023-09-20 21:21 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - US Cellular](https://rewindex.com/company/twilio/incidents/pkvg2kp1mt5z.md) | maintenance | 2023-09-21 04:30 UTC | 2023-09-21 08:30 UTC | 4.0 h | resolved |
| [\[Scheduled\] Account Security Carrier Partner Maintenance - Multiple Countries](https://rewindex.com/company/twilio/incidents/11j70pr97b7l.md) | maintenance | 2023-09-21 05:00 UTC | 2023-09-21 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Malaysia SMS Carrier Maintenance - Maxis](https://rewindex.com/company/twilio/incidents/m0c4r3g6y8x8.md) | maintenance | 2023-09-22 04:00 UTC | 2023-09-22 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/ny4fl752fyb3.md) | maintenance | 2023-09-22 04:00 UTC | 2023-09-22 10:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Planned Maintenance for Flex Insights Historical Reporting](https://rewindex.com/company/twilio/incidents/fzw8ydbq2g8g.md) | maintenance | 2023-09-23 08:00 UTC | 2023-09-23 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Germany Account Security Carrier Partner Maintenance - Deutsche Telekom](https://rewindex.com/company/twilio/incidents/dk4nlpsqjr7m.md) | maintenance | 2023-09-24 06:00 UTC | 2023-09-25 06:00 UTC | 24 h | resolved |
| [\[Scheduled\] Singapore Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/k8k9s1w63p76.md) | maintenance | 2023-09-24 16:00 UTC | 2023-09-24 22:02 UTC | 6.0 h | resolved |
| [\[Scheduled\] New Zealand SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/z9hbd67y75rn.md) | maintenance | 2023-09-24 21:01 UTC | 2023-09-24 21:30 UTC | 29 min | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/z2v31kdbv6p4.md) | maintenance | 2023-09-25 05:01 UTC | 2023-09-25 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] France SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/3t7j80pnjnq2.md) | maintenance | 2023-09-25 05:01 UTC | 2023-09-25 07:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/7sxvk411wwfr.md) | maintenance | 2023-09-25 06:00 UTC | 2023-09-25 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/pd43hywffhys.md) | maintenance | 2023-09-25 07:30 UTC | 2023-09-25 10:30 UTC | 3.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon and Yota](https://rewindex.com/company/twilio/incidents/xrz7hbjwld58.md) | maintenance | 2023-09-25 20:00 UTC | 2023-09-26 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/7vf3t6ryzp76.md) | maintenance | 2023-09-25 21:00 UTC | 2023-09-26 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Ukraine SMS Carrier Maintenance - Astelit](https://rewindex.com/company/twilio/incidents/bsh1hh81mn80.md) | maintenance | 2023-09-25 23:00 UTC | 2023-09-26 03:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MTS](https://rewindex.com/company/twilio/incidents/nfcmkq9375t0.md) | maintenance | 2023-09-26 04:31 UTC | 2023-09-26 06:00 UTC | 1.5 h | resolved |
| [\[Scheduled\] Japan SMS Carrier Maintenance - Rakuten Mobile](https://rewindex.com/company/twilio/incidents/5x6xy569mp92.md) | maintenance | 2023-09-26 13:00 UTC | 2023-09-27 20:00 UTC | 31 h | resolved |
| [\[Scheduled\] Philippines Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/v7kqfc21scyp.md) | maintenance | 2023-09-26 16:00 UTC | 2023-10-04 20:00 UTC | 8 d | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/t9d4pc26fckx.md) | maintenance | 2023-09-26 22:15 UTC | 2023-09-27 04:01 UTC | 5.8 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/0lprnx3cxdj7.md) | maintenance | 2023-09-27 02:01 UTC | 2023-09-27 03:00 UTC | 59 min | resolved |
| [\[Scheduled\] Canada SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/1q2bh8jmm538.md) | maintenance | 2023-09-27 04:00 UTC | 2023-09-27 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/2l9zb641rzc5.md) | maintenance | 2023-09-27 05:00 UTC | 2023-09-27 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] France Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/9lhv9dk1wg77.md) | maintenance | 2023-09-27 05:00 UTC | 2023-09-27 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Australia Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/gfz0cp9zrt7s.md) | maintenance | 2023-09-27 11:00 UTC | 2023-09-27 12:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Kcell](https://rewindex.com/company/twilio/incidents/n2b0zr4l764s.md) | maintenance | 2023-09-27 18:00 UTC | 2023-09-28 01:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Japan SMS Carrier Maintenance - KDDI Corporation](https://rewindex.com/company/twilio/incidents/0bt2qgfwc008.md) | maintenance | 2023-09-27 18:01 UTC | 2023-09-27 20:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon, Yota and Beeline](https://rewindex.com/company/twilio/incidents/7wzb681xybjy.md) | maintenance | 2023-09-27 20:00 UTC | 2023-09-28 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Partner Carrier Maintenance](https://rewindex.com/company/twilio/incidents/55wjbq5sf6gg.md) | maintenance | 2023-09-28 02:00 UTC | 2023-09-29 09:00 UTC | 31 h | resolved |
| [\[Scheduled\] Account Security Carrier Partner Maintenance - Multiple Countries](https://rewindex.com/company/twilio/incidents/qw7h6qcgrb5t.md) | maintenance | 2023-09-28 04:31 UTC | 2023-09-28 06:00 UTC | 1.5 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Three UK](https://rewindex.com/company/twilio/incidents/b2rpydhcrz0y.md) | maintenance | 2023-09-28 22:00 UTC | 2023-10-01 23:00 UTC | 3 d | resolved |

## Cite this

Twilio posted 137 status incidents in September 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2023/09
- Citation: Twilio, “Twilio in September 2023” (2023-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2023/09 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in September 2023 (2023-09-01)](https://rewindex.com/company/twilio/2023/09)`


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Canonical: https://rewindex.com/company/twilio/2023/09 · Markdown: https://rewindex.com/company/twilio/2023/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:30:49.214Z