# Twilio in February 2021: incidents, uptime and changes

> Twilio in February 2021: 124 incidents on its status page (8 major or critical), 93.55% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2021/02
Last updated: 2021-03-01T14:55:00Z

- Incidents posted: 124 (major/critical: 8) · Maintenance: 57
- By vendor impact label: critical 2, major 6, minor 105, none 11
- Uptime (vendor-reported): 93.55% free of major/critical incidents, 17.42% free of any incident; outage time 43 h 18 min, incident time 23.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2021](https://rewindex.com/company/twilio/2021/01.md) · Next: [March 2021](https://rewindex.com/company/twilio/2021/03.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [SMS Delivery Failures to Myanmar](https://rewindex.com/company/twilio/incidents/113752fc2jq0.md) | critical | 2021-02-01 01:12 UTC | 2021-02-02 08:15 UTC | 31 h | resolved |
| [Automated Alert: No Customer Impact](https://rewindex.com/company/twilio/incidents/ww5dsgkbgt52.md) | critical | 2021-02-03 16:04 UTC | 2021-02-03 16:25 UTC | 21 min | resolved |
| [Issues with WhatsApp Sender submissions](https://rewindex.com/company/twilio/incidents/qhx0nbjc4vn9.md) | major | 2021-02-10 17:32 UTC | 2021-02-10 18:42 UTC | 1.2 h | resolved |
| [Client Timeout Errors for Sync, Flex, Programmable Chat, and Conversations](https://rewindex.com/company/twilio/incidents/4vncprdsp2tn.md) | major | 2021-02-23 18:21 UTC | 2021-02-23 20:57 UTC | 2.6 h | resolved |
| [Unable to Update Phone Numbers](https://rewindex.com/company/twilio/incidents/66z5jyq5dqks.md) | major | 2021-02-24 17:55 UTC | 2021-02-24 18:55 UTC | 1.0 h | resolved |
| [Cross Platform API Errors affecting Multiple Products](https://rewindex.com/company/twilio/incidents/zmz5c9prz8mm.md) | major | 2021-02-26 13:25 UTC | 2021-02-26 17:34 UTC | 4.2 h | resolved |
| [Programmable Messaging and SMS Experiencing Delays in Indexing New Messages](https://rewindex.com/company/twilio/incidents/kcynkd8xfxms.md) | major | 2021-02-27 07:41 UTC | 2021-02-27 10:40 UTC | 3.0 h | resolved |
| [Packet Loss in Multiple Regions Affecting Twilio API Traffic](https://rewindex.com/company/twilio/incidents/0hk63x8d35wx.md) | major | 2021-02-28 07:48 UTC | 2021-02-28 07:48 UTC | 0 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [SMS Delivery Failures to Myanmar](https://rewindex.com/company/twilio/incidents/113752fc2jq0.md) | critical | 2021-02-01 01:12 UTC | 2021-02-02 08:15 UTC | 31 h | resolved |
| [Querying Ended Conferences May Return 404 or Stale Data](https://rewindex.com/company/twilio/incidents/j4xq8gt6qc46.md) | none | 2021-02-01 08:34 UTC | 2021-02-01 09:23 UTC | 49 min | resolved |
| [SMS Delivery Delays to Vodafone in Egypt](https://rewindex.com/company/twilio/incidents/14x2hn4nq3pn.md) | minor | 2021-02-01 13:32 UTC | 2021-02-01 18:25 UTC | 4.9 h | resolved |
| [Usage Billing Delayed and Missing Balance](https://rewindex.com/company/twilio/incidents/vg6jfs5q4436.md) | minor | 2021-02-01 22:29 UTC | 2021-02-01 23:58 UTC | 1.5 h | resolved |
| [MMS Delivery Report Delay from a Subset of Shortcodes to AT&T US (311-180)](https://rewindex.com/company/twilio/incidents/2xllc8nmx602.md) | minor | 2021-02-02 03:05 UTC | 2021-02-02 15:20 UTC | 12 h | resolved |
| [Internal Incident Caused Accounts Upgrading Failure](https://rewindex.com/company/twilio/incidents/22j9r0s0w0pp.md) | none | 2021-02-02 11:45 UTC | 2021-02-02 11:45 UTC | 0 min | resolved |
| [SMS Delivery Delays to Ooredoo Kuwait](https://rewindex.com/company/twilio/incidents/c7yq8gkyft21.md) | minor | 2021-02-02 19:47 UTC | 2021-02-06 00:04 UTC | 3 d | resolved |
| [MMS Delivery Report Delays when sending to US T-Mobile on a subset of Twilio Short Codes](https://rewindex.com/company/twilio/incidents/8vxbkw16008l.md) | minor | 2021-02-02 21:49 UTC | 2021-02-03 00:58 UTC | 3.1 h | resolved |
| [AvailablePhoneNumbers API returning 500 When Including Beta=false Parameter](https://rewindex.com/company/twilio/incidents/b9n6sf45zysj.md) | minor | 2021-02-02 22:36 UTC | 2021-02-03 03:26 UTC | 4.8 h | resolved |
| [SMS Delivery Delays Affecting Twilio Verify and Authy](https://rewindex.com/company/twilio/incidents/nppsgl0wqhb8.md) | minor | 2021-02-03 01:55 UTC | 2021-02-03 05:53 UTC | 4.0 h | resolved |
| [Automated Alert: No Customer Impact](https://rewindex.com/company/twilio/incidents/ww5dsgkbgt52.md) | critical | 2021-02-03 16:04 UTC | 2021-02-03 16:25 UTC | 21 min | resolved |
| [HTTP 500 Errors for Multiple Twilio Products](https://rewindex.com/company/twilio/incidents/z4skbxgxkfmq.md) | minor | 2021-02-03 17:03 UTC | 2021-02-03 19:34 UTC | 2.5 h | resolved |
| [SMS Delivery Delays to Ooredoo Algeria](https://rewindex.com/company/twilio/incidents/v693qy285g37.md) | minor | 2021-02-03 21:35 UTC | 2021-02-03 23:09 UTC | 1.6 h | resolved |
| [Packet Loss Impacting Voice Calls with Programmable Voice and Elastic SIP Trunking](https://rewindex.com/company/twilio/incidents/n85wmzrj6t24.md) | none | 2021-02-04 03:49 UTC | 2021-02-04 04:24 UTC | 35 min | resolved |
| [Account Membership Audit Events Issues](https://rewindex.com/company/twilio/incidents/d0wvgqsjfkyg.md) | minor | 2021-02-04 09:31 UTC | 2021-02-08 22:46 UTC | 5 d | resolved |
| [SMS Delivery Failures on KPN Telecom Netherlands](https://rewindex.com/company/twilio/incidents/29fbpw1b5q1c.md) | minor | 2021-02-04 11:14 UTC | 2021-02-04 12:44 UTC | 1.5 h | resolved |
| [SMS Delivery Failures on Glo Mobile Nigeria](https://rewindex.com/company/twilio/incidents/6z868s6m73w4.md) | minor | 2021-02-04 12:03 UTC | 2021-02-04 14:25 UTC | 2.4 h | resolved |
| [Autopilot Voice and Voice Media Stream Usage Being Overbilled for Some Customers](https://rewindex.com/company/twilio/incidents/x38xs9nt3wnh.md) | minor | 2021-02-04 17:15 UTC | 2021-02-05 02:21 UTC | 9.1 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/t79sfy5r9ds6.md) | minor | 2021-02-04 18:52 UTC | 2021-02-04 19:28 UTC | 36 min | resolved |
| [MMS Delivery Report Delays from a Subset of Toll-Free Numbers to AT&T US](https://rewindex.com/company/twilio/incidents/9v3z36cs89q6.md) | minor | 2021-02-05 03:13 UTC | 2021-02-05 14:50 UTC | 12 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/d8sg1qtk1m8g.md) | none | 2021-02-05 03:49 UTC | 2021-02-05 04:26 UTC | 37 min | resolved |
| [SMS Delivery Issues to Brazil Nextel Network](https://rewindex.com/company/twilio/incidents/p6ktck12584s.md) | minor | 2021-02-05 06:27 UTC | 2021-02-05 11:13 UTC | 4.8 h | resolved |
| [SMS Delivery Delays to Alfa Lebanon](https://rewindex.com/company/twilio/incidents/jzwfbgpzg4n8.md) | minor | 2021-02-05 13:04 UTC | 2021-02-05 15:33 UTC | 2.5 h | resolved |
| [Delays in Fetching Messages Logs](https://rewindex.com/company/twilio/incidents/p4hbg6vq1qh3.md) | minor | 2021-02-05 18:32 UTC | 2021-02-05 21:06 UTC | 2.6 h | resolved |
| [SMS Delivery Delays to Alfa Lebanon](https://rewindex.com/company/twilio/incidents/0pg6jvsl89wp.md) | minor | 2021-02-05 19:36 UTC | 2021-02-06 14:55 UTC | 19 h | resolved |
| [HTTP 500 Errors for Serverless](https://rewindex.com/company/twilio/incidents/lt1z92hp7p73.md) | minor | 2021-02-05 19:42 UTC | 2021-02-05 20:40 UTC | 58 min | resolved |
| [SMS Delivery Failures on Austrian Twilio Numbers](https://rewindex.com/company/twilio/incidents/wz8mlw8cp0vy.md) | minor | 2021-02-05 19:51 UTC | 2021-02-06 01:00 UTC | 5.2 h | resolved |
| [SMS Delivery Failures on MPT Myanmar](https://rewindex.com/company/twilio/incidents/s9y21qkk1n32.md) | minor | 2021-02-06 06:38 UTC | 2021-02-07 16:05 UTC | 33 h | resolved |
| [SMS Delivery Delays to Multiple Airtel Networks Worldwide](https://rewindex.com/company/twilio/incidents/2gw6tpgb4gq9.md) | minor | 2021-02-06 21:54 UTC | 2021-02-07 02:38 UTC | 4.7 h | resolved |
| [SMS Delivery Delay To Freedom Canada using Subset of Longcode](https://rewindex.com/company/twilio/incidents/7mrmytcnnj5n.md) | minor | 2021-02-06 23:49 UTC | 2021-02-07 09:26 UTC | 9.6 h | resolved |
| [Issue with Purchase of Canadian Numbers via API/Console](https://rewindex.com/company/twilio/incidents/wsrg0nvbkbz1.md) | minor | 2021-02-08 16:01 UTC | 2021-02-08 22:00 UTC | 6.0 h | resolved |
| [SMS Delivery Delays on a subset of short codes submitted to Cellular One Network in the USA](https://rewindex.com/company/twilio/incidents/mprd45g0h8gv.md) | minor | 2021-02-08 18:52 UTC | 2021-02-09 03:17 UTC | 8.4 h | resolved |
| [Inbound MMS Delay and Delivery Report Delay over a subset of U.S. Short Codes](https://rewindex.com/company/twilio/incidents/yt2rc2kwx64f.md) | minor | 2021-02-08 20:09 UTC | 2021-02-08 23:19 UTC | 3.2 h | resolved |
| [Inbound Call Failures to less than 2000 Canadian numbers](https://rewindex.com/company/twilio/incidents/y1xfgzsvw50d.md) | minor | 2021-02-09 01:00 UTC | 2021-02-09 05:57 UTC | 5.0 h | resolved |
| [SMS Delivery Failures to Claro Network Domican Republic](https://rewindex.com/company/twilio/incidents/196phxqpbns8.md) | minor | 2021-02-09 05:45 UTC | 2021-02-09 12:26 UTC | 6.7 h | resolved |
| [SMS Delivery Delays to Orange Romania](https://rewindex.com/company/twilio/incidents/hbpqdtnq698w.md) | minor | 2021-02-09 13:01 UTC | 2021-02-09 21:41 UTC | 8.7 h | resolved |
| [SMS Delivery Delays and Failures to Movistar Argentina](https://rewindex.com/company/twilio/incidents/9m9hl3lldkgl.md) | minor | 2021-02-09 14:37 UTC | 2021-02-09 15:39 UTC | 1.0 h | resolved |
| [Unavailability of 8 specific documentation pages](https://rewindex.com/company/twilio/incidents/wvq8k6kv8ctm.md) | none | 2021-02-09 17:18 UTC | 2021-02-09 17:18 UTC | 0 min | resolved |
| [500 errors in Authy API due to network issues](https://rewindex.com/company/twilio/incidents/hb0wc51zpthg.md) | none | 2021-02-09 17:21 UTC | 2021-02-09 17:21 UTC | 0 min | resolved |
| [SMS Delivery Failures to Zong Pakistan](https://rewindex.com/company/twilio/incidents/xqr4hlb43gwg.md) | minor | 2021-02-10 08:58 UTC | 2021-02-10 11:11 UTC | 2.2 h | resolved |
| [SMS Delivery Delays to Claro Domincan Republic](https://rewindex.com/company/twilio/incidents/14hcsdm5hly9.md) | minor | 2021-02-10 14:40 UTC | 2021-02-10 20:59 UTC | 6.3 h | resolved |
| [SMS delivery delays to Pakistan Ufone Network](https://rewindex.com/company/twilio/incidents/704lg1nclzm3.md) | minor | 2021-02-10 16:27 UTC | 2021-02-10 21:01 UTC | 4.6 h | resolved |
| [Issues with WhatsApp Sender submissions](https://rewindex.com/company/twilio/incidents/qhx0nbjc4vn9.md) | major | 2021-02-10 17:32 UTC | 2021-02-10 18:42 UTC | 1.2 h | resolved |
| [Unreadable text in the Console](https://rewindex.com/company/twilio/incidents/v9ggrxx6v3dr.md) | minor | 2021-02-10 22:23 UTC | 2021-02-10 22:47 UTC | 24 min | resolved |
| [Trial accounts in GBP Currency Getting Incorrectly Suspended](https://rewindex.com/company/twilio/incidents/3xsbby124vj6.md) | minor | 2021-02-10 22:36 UTC | 2021-02-11 01:56 UTC | 3.3 h | resolved |
| [Inbound Call Failures to some Twilio Norway, UK, France, Slovenia and Hungary Phone Numbers](https://rewindex.com/company/twilio/incidents/fzbp7cldk4sj.md) | minor | 2021-02-11 09:59 UTC | 2021-02-11 10:44 UTC | 45 min | resolved |
| [Messaging API returning 500 errors](https://rewindex.com/company/twilio/incidents/frq83tyrgjqg.md) | minor | 2021-02-11 14:46 UTC | 2021-02-11 16:12 UTC | 1.4 h | resolved |
| [Elevated Error Rate for Caller Name Lookup API](https://rewindex.com/company/twilio/incidents/kdnh78hg5gky.md) | minor | 2021-02-11 16:35 UTC | 2021-02-11 21:24 UTC | 4.8 h | resolved |
| [SMS delivery delays from Shortcode and Tollfree to US T-Mobile](https://rewindex.com/company/twilio/incidents/dvq6xnc1y6b4.md) | minor | 2021-02-11 17:30 UTC | 2021-02-11 19:49 UTC | 2.3 h | resolved |
| [SMS Delivery Delay to Cubacel Cuba](https://rewindex.com/company/twilio/incidents/3z9xcn4j3hv9.md) | minor | 2021-02-12 00:19 UTC | 2021-02-12 10:58 UTC | 11 h | resolved |
| [SMS Delivery Failures to the Antel Network in Uruguay](https://rewindex.com/company/twilio/incidents/081vxl38xxfq.md) | minor | 2021-02-12 00:56 UTC | 2021-02-12 12:32 UTC | 12 h | resolved |
| [Minimal Customer Impact: SMS Delivery Delays to Egypt for Domestic Clients](https://rewindex.com/company/twilio/incidents/v699nrwmwd4c.md) | minor | 2021-02-12 12:54 UTC | 2021-02-12 16:53 UTC | 4.0 h | resolved |
| [SMS delivery delays to Brazil CTBC Celular](https://rewindex.com/company/twilio/incidents/tk9zs9cwncjz.md) | minor | 2021-02-12 16:04 UTC | 2021-02-13 07:10 UTC | 15 h | resolved |
| [SMS delivery delays to Nigeria Glo Mobile](https://rewindex.com/company/twilio/incidents/yk7c4f1zfryv.md) | minor | 2021-02-13 10:34 UTC | 2021-02-13 11:49 UTC | 1.3 h | resolved |
| [SMS Delivery Delays to Yemen MTN Network](https://rewindex.com/company/twilio/incidents/fzr1kzfh9lns.md) | minor | 2021-02-13 16:07 UTC | 2021-02-13 21:21 UTC | 5.2 h | resolved |
| [SMS Delivery Failures To Brazil Claro network](https://rewindex.com/company/twilio/incidents/492csx3ppvh6.md) | minor | 2021-02-14 04:34 UTC | 2021-02-14 09:20 UTC | 4.8 h | resolved |
| [SMS delivery to the Ooredoo Network in Kuwait is degraded](https://rewindex.com/company/twilio/incidents/4y3z396pqgc7.md) | minor | 2021-02-15 00:44 UTC | 2021-02-15 08:03 UTC | 7.3 h | resolved |
| [SMS Delivery Delays to T-mobile in US via Toll-Free numbers](https://rewindex.com/company/twilio/incidents/ty4qlktj8j9c.md) | minor | 2021-02-15 12:25 UTC | 2021-02-15 19:35 UTC | 7.2 h | resolved |
| [SMS Delivery Delay To XL Axiata Indonesia](https://rewindex.com/company/twilio/incidents/t807fzkj20ph.md) | minor | 2021-02-15 14:58 UTC | 2021-02-15 19:52 UTC | 4.9 h | resolved |
| [SMS Delivery Delay To Umniah Jordan](https://rewindex.com/company/twilio/incidents/svt7sb3pldrb.md) | minor | 2021-02-15 15:56 UTC | 2021-02-15 21:23 UTC | 5.5 h | resolved |
| [SMS Delivery Delays and Failures To Airtel Malawi](https://rewindex.com/company/twilio/incidents/sldm069crndb.md) | minor | 2021-02-15 17:39 UTC | 2021-02-16 15:57 UTC | 22 h | resolved |
| [SMS Delivery Delays on a subset of short codes to Bluegrass Wireless, Cellcom, Northeast Colorado Cellular and GCI Communication Corp in the USA](https://rewindex.com/company/twilio/incidents/t1ld1k1ngrry.md) | minor | 2021-02-15 17:42 UTC | 2021-02-15 22:46 UTC | 5.1 h | resolved |
| [SMS Delivery Delays and Failures to the Mali Malitel Network](https://rewindex.com/company/twilio/incidents/cyx3n7gvvkvb.md) | minor | 2021-02-16 00:30 UTC | 2021-02-16 03:16 UTC | 2.8 h | resolved |
| [SMS Delivery Failures to XL Axiata Network in Indonesia over Domestic Traffic](https://rewindex.com/company/twilio/incidents/d9rd2ygnw437.md) | minor | 2021-02-16 01:25 UTC | 2021-02-16 04:11 UTC | 2.8 h | resolved |
| [Inbound SMS Failures to Twilio Philippines Phone Numbers](https://rewindex.com/company/twilio/incidents/48sxnmz5h50k.md) | minor | 2021-02-16 10:46 UTC | 2021-02-16 11:56 UTC | 1.2 h | resolved |
| [SMS delivery Failures to Orange Israel](https://rewindex.com/company/twilio/incidents/y6mdxsd39nd9.md) | minor | 2021-02-16 10:56 UTC | 2021-02-16 12:48 UTC | 1.9 h | resolved |
| [SMS Delivery Failures for Canada Shortcode to Bell Mobility Canada](https://rewindex.com/company/twilio/incidents/rt90ww3mtvtq.md) | minor | 2021-02-16 12:31 UTC | 2021-02-16 13:33 UTC | 1.0 h | resolved |
| [High Packet Loss for Inbound Voice Calls in Great Britain, Northern Ireland, the Netherlands, France and Norway](https://rewindex.com/company/twilio/incidents/dzg5f1bb5yy1.md) | minor | 2021-02-16 14:43 UTC | 2021-02-18 19:35 UTC | 2 d | resolved |
| [Some Programmable Wireless SIMs in Spain & Italy May be Unable to Connect to 4G/LTE](https://rewindex.com/company/twilio/incidents/tk98cr6j0x0y.md) | minor | 2021-02-16 18:05 UTC | 2021-02-23 19:09 UTC | 7 d | resolved |
| [SMS Delivery Failures to Malitel Network in Mali](https://rewindex.com/company/twilio/incidents/sjzjx900t6s9.md) | minor | 2021-02-16 23:50 UTC | 2021-02-17 02:58 UTC | 3.1 h | resolved |
| [SMS Delivery Delays to Tigo/COMCEL in Guatemala](https://rewindex.com/company/twilio/incidents/vqjn6y84073x.md) | minor | 2021-02-17 00:39 UTC | 2021-02-17 04:40 UTC | 4.0 h | resolved |
| [Super SIM Network Connectivity Issues](https://rewindex.com/company/twilio/incidents/9b3dm85102pk.md) | none | 2021-02-17 08:02 UTC | 2021-02-17 09:43 UTC | 1.7 h | resolved |
| [SMS Delivery Delays to CATEL in Azerbaijan](https://rewindex.com/company/twilio/incidents/wct8njxplp1n.md) | minor | 2021-02-17 23:11 UTC | 2021-02-18 03:54 UTC | 4.7 h | resolved |
| [MMS Delivery Delays from US Short Codes](https://rewindex.com/company/twilio/incidents/7vyz39cnn2jw.md) | minor | 2021-02-18 20:13 UTC | 2021-02-18 22:08 UTC | 1.9 h | resolved |
| [SMS Delivery Delays to Glo Mobile in Nigeria](https://rewindex.com/company/twilio/incidents/dhbzty89dg27.md) | minor | 2021-02-18 20:27 UTC | 2021-02-18 23:30 UTC | 3.0 h | resolved |
| [Automated Alert: No Customer Impact](https://rewindex.com/company/twilio/incidents/22kg0mvx5q2b.md) | minor | 2021-02-18 21:59 UTC | 2021-02-18 22:03 UTC | 4 min | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/xplm1xpsmc3k.md) | none | 2021-02-19 01:14 UTC | 2021-02-19 02:28 UTC | 1.2 h | resolved |
| [Inbound Call Failures to a Small Subset of Twilio Brazilian Toll Free Phone Numbers](https://rewindex.com/company/twilio/incidents/f5lh8vr73s85.md) | minor | 2021-02-19 06:39 UTC | 2021-02-19 12:32 UTC | 5.9 h | resolved |
| [Automated Alert: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/9wczvbv5rjvy.md) | minor | 2021-02-19 15:17 UTC | 2021-02-19 15:31 UTC | 14 min | resolved |
| [SMS Delivery Delays to Brazil Over a Subset of Local Longcodes](https://rewindex.com/company/twilio/incidents/j9wpwb6j856x.md) | minor | 2021-02-19 15:25 UTC | 2021-02-19 19:42 UTC | 4.3 h | resolved |
| [Incorrect SHAKEN/STIR Attestation for a Subset of Calls](https://rewindex.com/company/twilio/incidents/rh6lvry6ht0l.md) | minor | 2021-02-19 19:29 UTC | 2021-02-20 18:19 UTC | 23 h | resolved |
| [Outbound Message Delivery Delays to Tanzania Airtel](https://rewindex.com/company/twilio/incidents/gr8tj0w89xll.md) | minor | 2021-02-20 19:11 UTC | 2021-02-20 21:34 UTC | 2.4 h | resolved |
| [Media Recordings - High Latency and Errors While Fetching Voice Recordings](https://rewindex.com/company/twilio/incidents/cc4wvdvwkhl7.md) | minor | 2021-02-21 05:46 UTC | 2021-02-21 05:51 UTC | 5 min | resolved |
| [SMS Delivery Report Delays when Sending to Indonesia XL Axiata](https://rewindex.com/company/twilio/incidents/b1cv1cf8xqx9.md) | minor | 2021-02-21 16:02 UTC | 2021-02-21 19:29 UTC | 3.5 h | resolved |
| [Wireless Usage Sorter Failures on Console and API](https://rewindex.com/company/twilio/incidents/3pk6fj45b9pg.md) | minor | 2021-02-22 10:16 UTC | 2021-02-22 11:27 UTC | 1.2 h | resolved |
| [Delayed Outgoing Shortcode MMS](https://rewindex.com/company/twilio/incidents/jk14jcwc5x2k.md) | minor | 2021-02-22 19:25 UTC | 2021-02-22 19:48 UTC | 23 min | resolved |
| [Debugger Alert Webhooks and Emails Not Requested](https://rewindex.com/company/twilio/incidents/zl4tfbkkszg1.md) | minor | 2021-02-22 19:44 UTC | 2021-02-22 21:35 UTC | 1.9 h | resolved |
| [Programmable Wireless SIM Updates Delayed](https://rewindex.com/company/twilio/incidents/48p40c9yzn6r.md) | minor | 2021-02-22 21:47 UTC | 2021-02-23 02:04 UTC | 4.3 h | resolved |
| [Delays in Receiving Message Delivery Reports When Sending to all Networks in the USA via Shortcode](https://rewindex.com/company/twilio/incidents/tcv7rfsl856s.md) | minor | 2021-02-23 00:42 UTC | 2021-02-23 01:55 UTC | 1.2 h | resolved |
| [Inbound SMS Delivery Delays to Subset of US and UK Short Codes](https://rewindex.com/company/twilio/incidents/x5vs0j615txs.md) | minor | 2021-02-23 01:15 UTC | 2021-02-23 01:50 UTC | 35 min | resolved |
| [Inbound Call Failures to a Subset of Twilio Mexican Phone Numbers](https://rewindex.com/company/twilio/incidents/kmgd4f0b1dp4.md) | minor | 2021-02-23 04:21 UTC | 2021-02-23 10:30 UTC | 6.2 h | resolved |
| [SMS Delivery Failures on New Zealand Skinny Network](https://rewindex.com/company/twilio/incidents/j7zc48l6sn74.md) | none | 2021-02-23 05:57 UTC | 2021-02-23 06:42 UTC | 45 min | resolved |
| [Client Timeout Errors for Sync, Flex, Programmable Chat, and Conversations](https://rewindex.com/company/twilio/incidents/4vncprdsp2tn.md) | major | 2021-02-23 18:21 UTC | 2021-02-23 20:57 UTC | 2.6 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/vf8455b298s0.md) | none | 2021-02-23 21:09 UTC | 2021-02-23 21:26 UTC | 17 min | resolved |
| [Customers Receiving Authentication Errors when Attempting to Log In to the Twilio Console](https://rewindex.com/company/twilio/incidents/m2g8rzvvxz62.md) | minor | 2021-02-23 21:23 UTC | 2021-02-23 22:36 UTC | 1.2 h | resolved |
| [SMS Delivery Failure for Nigeria MTN Network.](https://rewindex.com/company/twilio/incidents/lk1nw67drfnr.md) | minor | 2021-02-23 23:37 UTC | 2021-02-24 04:24 UTC | 4.8 h | resolved |
| [MMS Short Code Delivery Failure for Subset of Carriers in US](https://rewindex.com/company/twilio/incidents/xb5flf937pkr.md) | minor | 2021-02-23 23:39 UTC | 2021-02-24 01:13 UTC | 1.6 h | resolved |
| [Duplicate SMS and Delayed Delivery to a Small Subset of Twilio UK Numbers](https://rewindex.com/company/twilio/incidents/ddj7xmj1czpt.md) | minor | 2021-02-24 01:27 UTC | 2021-02-24 13:42 UTC | 12 h | resolved |
| [SMS Delivery Delays to Ethiopia ETH-MTN Network](https://rewindex.com/company/twilio/incidents/67bh03yh1nxm.md) | minor | 2021-02-24 06:49 UTC | 2021-02-25 11:26 UTC | 29 h | resolved |
| [Unable to Update Phone Numbers](https://rewindex.com/company/twilio/incidents/66z5jyq5dqks.md) | major | 2021-02-24 17:55 UTC | 2021-02-24 18:55 UTC | 1.0 h | resolved |
| [Unable to Search for Toll-Free Phone Numbers in Console](https://rewindex.com/company/twilio/incidents/x8m9rlvlvl42.md) | minor | 2021-02-24 19:21 UTC | 2021-02-24 21:06 UTC | 1.8 h | resolved |
| [Delivery Report Delays to Azerbaijan](https://rewindex.com/company/twilio/incidents/r4wdcxhqnc01.md) | minor | 2021-02-24 20:12 UTC | 2021-02-25 01:20 UTC | 5.1 h | resolved |
| [Notification Logs are Delayed in Twilio Console](https://rewindex.com/company/twilio/incidents/97z7ysps229n.md) | minor | 2021-02-24 21:56 UTC | 2021-02-25 00:01 UTC | 2.1 h | resolved |
| [SMS Delivery Delays to Multiple Network over Toll-Free Numbers in US](https://rewindex.com/company/twilio/incidents/ht5lzy62r076.md) | minor | 2021-02-25 04:46 UTC | 2021-02-25 05:16 UTC | 30 min | resolved |
| [Inbound Call Failures to a Subset of Twilio Mexican Toll-Free Phone Numbers](https://rewindex.com/company/twilio/incidents/48mknqx56bm1.md) | minor | 2021-02-25 06:59 UTC | 2021-02-25 11:16 UTC | 4.3 h | resolved |
| [Packet Loss For Outbound Voice Calls To Taiwan](https://rewindex.com/company/twilio/incidents/wrfhnjt227fr.md) | minor | 2021-02-25 09:00 UTC | 2021-02-25 18:39 UTC | 9.7 h | resolved |
| [SMS Delivery Receipts Delays From Australia Vodafone](https://rewindex.com/company/twilio/incidents/rdfg2wb74pl7.md) | minor | 2021-02-25 13:55 UTC | 2021-02-25 21:13 UTC | 7.3 h | resolved |
| [Inbound Call Failures to a Subset of Twilio UK Phone Numbers](https://rewindex.com/company/twilio/incidents/9lv5dz7cvw7w.md) | minor | 2021-02-25 15:15 UTC | 2021-02-25 22:41 UTC | 7.4 h | resolved |
| [Elevated Errors Accessing Phone Numbers](https://rewindex.com/company/twilio/incidents/y7t7sg744hr1.md) | minor | 2021-02-25 17:07 UTC | 2021-02-25 18:02 UTC | 55 min | resolved |
| [Elevated SMS Delivery Failures to US Verizon](https://rewindex.com/company/twilio/incidents/9z2gqqd8wkxt.md) | minor | 2021-02-25 17:49 UTC | 2021-02-25 18:33 UTC | 44 min | resolved |
| [Cross Platform API Errors affecting Multiple Products](https://rewindex.com/company/twilio/incidents/zmz5c9prz8mm.md) | major | 2021-02-26 13:25 UTC | 2021-02-26 17:34 UTC | 4.2 h | resolved |
| [SMS Delivery Delays to Mexico Telcel](https://rewindex.com/company/twilio/incidents/t03cggdcyk8b.md) | minor | 2021-02-27 00:08 UTC | 2021-02-27 03:38 UTC | 3.5 h | resolved |
| [SMS Delivery Delays to MPT Myanmar](https://rewindex.com/company/twilio/incidents/lpkhjmw9wvnq.md) | minor | 2021-02-27 05:09 UTC | 2021-02-27 08:30 UTC | 3.4 h | resolved |
| [SMS Delivery Delays to Tele2 Russia](https://rewindex.com/company/twilio/incidents/nnpvl828ht7t.md) | minor | 2021-02-27 05:48 UTC | 2021-02-27 10:41 UTC | 4.9 h | resolved |
| [Programmable Messaging and SMS Experiencing Delays in Indexing New Messages](https://rewindex.com/company/twilio/incidents/kcynkd8xfxms.md) | major | 2021-02-27 07:41 UTC | 2021-02-27 10:40 UTC | 3.0 h | resolved |
| [SMS Delivery Delay to Myanmar Over MPT](https://rewindex.com/company/twilio/incidents/kvqr3x45msts.md) | minor | 2021-02-28 06:10 UTC | 2021-02-28 12:26 UTC | 6.3 h | resolved |
| [Packet Loss in Multiple Regions Affecting Twilio API Traffic](https://rewindex.com/company/twilio/incidents/0hk63x8d35wx.md) | major | 2021-02-28 07:48 UTC | 2021-02-28 07:48 UTC | 0 min | resolved |
| [Packet Loss in Multiple Regions Affecting Super SIM Devices](https://rewindex.com/company/twilio/incidents/2lyklmh7pvf4.md) | minor | 2021-02-28 08:08 UTC | 2021-02-28 08:08 UTC | 0 min | resolved |
| [SMS Delivery Delays to MTN Nigeria](https://rewindex.com/company/twilio/incidents/zfz36g8svjxd.md) | minor | 2021-02-28 12:50 UTC | 2021-02-28 14:20 UTC | 1.5 h | resolved |
| [SMS Delivery Failures to Beeline Russia and Delivery Delays To MegaFon Russia](https://rewindex.com/company/twilio/incidents/jqq20bvrk726.md) | minor | 2021-02-28 13:26 UTC | 2021-02-28 16:21 UTC | 2.9 h | resolved |
| [SMS Delivery Delays To ETISALAT Nigeria](https://rewindex.com/company/twilio/incidents/ggbl3p621yc3.md) | minor | 2021-02-28 13:49 UTC | 2021-02-28 18:47 UTC | 5.0 h | resolved |
| [SMS Delivery Delay To Myanmar Over MPT](https://rewindex.com/company/twilio/incidents/zp3tjhx9rscf.md) | minor | 2021-02-28 13:59 UTC | 2021-03-01 14:55 UTC | 25 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/9rybj9rpdmjn.md) | minor | 2021-02-28 16:52 UTC | 2021-02-28 17:11 UTC | 19 min | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/csrf69rzyk9d.md) | none | 2021-02-28 20:27 UTC | 2021-02-28 20:48 UTC | 21 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/j7ckf5b944f9.md) | maintenance | 2021-02-01 20:00 UTC | 2021-02-02 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Carrier Partner Maintenance - Small US Regional Carriers](https://rewindex.com/company/twilio/incidents/9cjncm5pfd5z.md) | maintenance | 2021-02-02 10:00 UTC | 2021-02-02 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/83qv0lbjyztm.md) | maintenance | 2021-02-02 20:00 UTC | 2021-02-03 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - SingTel (Singapore Telecom Mobile), Singapore](https://rewindex.com/company/twilio/incidents/mq4nj8psdg3l.md) | maintenance | 2021-02-03 16:00 UTC | 2021-02-03 21:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/9y7x9ksh9091.md) | maintenance | 2021-02-03 20:00 UTC | 2021-02-04 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Partner Maintenance - Small US Regional Carriers](https://rewindex.com/company/twilio/incidents/7lkt6f4m0sxt.md) | maintenance | 2021-02-04 04:00 UTC | 2021-02-04 22:00 UTC | 18 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/9p1sncts0dzg.md) | maintenance | 2021-02-04 04:00 UTC | 2021-02-04 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/1k3ch1v9xv8j.md) | maintenance | 2021-02-04 04:00 UTC | 2021-02-04 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Network maintenance for Super SIM](https://rewindex.com/company/twilio/incidents/8k38mr9dwxvw.md) | maintenance | 2021-02-04 05:01 UTC | 2021-02-04 07:43 UTC | 2.7 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/dz5v6wvc2m33.md) | maintenance | 2021-02-04 07:01 UTC | 2021-02-04 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance -  MTN Uganda](https://rewindex.com/company/twilio/incidents/ktgrm58dsqb7.md) | maintenance | 2021-02-04 22:55 UTC | 2021-02-05 02:00 UTC | 3.1 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/2mwg57tzgmkc.md) | maintenance | 2021-02-05 02:30 UTC | 2021-02-05 03:00 UTC | 30 min | resolved |
| [\[Scheduled\] Authy Dashboard maintenance](https://rewindex.com/company/twilio/incidents/jhlvtt3p38sz.md) | maintenance | 2021-02-05 04:02 UTC | 2021-02-05 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Chile SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/sm07hn6mv6cg.md) | maintenance | 2021-02-07 03:30 UTC | 2021-02-07 06:30 UTC | 3.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/hjz4btd4g8ny.md) | maintenance | 2021-02-08 20:00 UTC | 2021-02-09 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T Mexico](https://rewindex.com/company/twilio/incidents/1wp1wyg5c6nh.md) | maintenance | 2021-02-09 06:02 UTC | 2021-02-09 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] SMS Carrier Partner Maintenance - Small US Regional Carriers](https://rewindex.com/company/twilio/incidents/0fns21j9wnf7.md) | maintenance | 2021-02-09 10:00 UTC | 2021-02-09 14:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - Tele2 Russia](https://rewindex.com/company/twilio/incidents/59vw85128v11.md) | maintenance | 2021-02-09 20:00 UTC | 2021-02-10 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - 3 (PT Hutchison CP Telecommunications), Indonesia](https://rewindex.com/company/twilio/incidents/wwpj8c5z0yq6.md) | maintenance | 2021-02-10 17:01 UTC | 2021-02-10 21:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/ntg8psch7g2d.md) | maintenance | 2021-02-10 20:00 UTC | 2021-02-11 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/7yc7wy13ch2k.md) | maintenance | 2021-02-11 07:00 UTC | 2021-02-11 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Uganda SMS Carrier Maintenance - MTN](https://rewindex.com/company/twilio/incidents/3jqryjmrtkzd.md) | maintenance | 2021-02-14 21:01 UTC | 2021-02-15 02:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/j9s191zlw2gq.md) | maintenance | 2021-02-15 04:03 UTC | 2021-02-15 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/w3f9r65h9t8d.md) | maintenance | 2021-02-15 07:01 UTC | 2021-02-15 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - SoftBank, Japan](https://rewindex.com/company/twilio/incidents/w35wtk8g3j4q.md) | maintenance | 2021-02-15 16:00 UTC | 2021-02-15 21:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Tele2 Kazakhstan](https://rewindex.com/company/twilio/incidents/f2yr033nb44k.md) | maintenance | 2021-02-15 19:00 UTC | 2021-02-16 00:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Altel Kazakhstan](https://rewindex.com/company/twilio/incidents/ps2kgnknp5p9.md) | maintenance | 2021-02-15 19:00 UTC | 2021-02-16 00:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/dzqllkwwb6bf.md) | maintenance | 2021-02-15 20:00 UTC | 2021-02-16 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/t3fq7xz4tkd5.md) | maintenance | 2021-02-16 07:00 UTC | 2021-02-16 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/ysww1hmbtjw9.md) | maintenance | 2021-02-16 10:00 UTC | 2021-02-16 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] US MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/wx6b273zp9xw.md) | maintenance | 2021-02-16 10:00 UTC | 2021-02-16 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Tele2 Kazakhstan](https://rewindex.com/company/twilio/incidents/ykxpbmwwd4hs.md) | maintenance | 2021-02-16 19:00 UTC | 2021-02-17 00:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Altel Kazakhstan](https://rewindex.com/company/twilio/incidents/qbkbb93bkkqc.md) | maintenance | 2021-02-16 19:00 UTC | 2021-02-17 00:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2 Russia](https://rewindex.com/company/twilio/incidents/7fv0tsdz8p3n.md) | maintenance | 2021-02-16 20:00 UTC | 2021-02-17 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Brazil SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/s4t7xz0dm7dn.md) | maintenance | 2021-02-17 02:00 UTC | 2021-02-17 03:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/y3wx490zw3xj.md) | maintenance | 2021-02-17 07:00 UTC | 2021-02-17 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/4534d37mcjdy.md) | maintenance | 2021-02-17 07:00 UTC | 2021-02-17 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/3z23wmty3c0p.md) | maintenance | 2021-02-17 20:00 UTC | 2021-02-18 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2 Russia](https://rewindex.com/company/twilio/incidents/51xzsf672ljk.md) | maintenance | 2021-02-17 20:00 UTC | 2021-02-18 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Chile SMS Carrier Maintenance - Entel Chile](https://rewindex.com/company/twilio/incidents/wdb7jnqkpxzq.md) | maintenance | 2021-02-18 03:02 UTC | 2021-02-18 05:30 UTC | 2.5 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/51mf18hnlvz0.md) | maintenance | 2021-02-18 04:00 UTC | 2021-02-18 07:59 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/4rsyccbsdclk.md) | maintenance | 2021-02-18 04:00 UTC | 2021-02-18 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/1vl54ylrfvmz.md) | maintenance | 2021-02-22 05:00 UTC | 2021-02-22 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Super SIM Planned Maintenance](https://rewindex.com/company/twilio/incidents/3np7cr2qpgqk.md) | maintenance | 2021-02-23 05:00 UTC | 2021-02-23 08:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Super SIM Planned Maintenance](https://rewindex.com/company/twilio/incidents/y6h0lg8wrzcv.md) | maintenance | 2021-02-23 09:10 UTC | 2021-02-23 10:09 UTC | 59 min | resolved |
| [\[Scheduled\] France SMS Carrier Maintenance - Bouygues Telecom](https://rewindex.com/company/twilio/incidents/clyhgcfkfkf5.md) | maintenance | 2021-02-23 23:00 UTC | 2021-02-24 07:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/2mttfjgzf599.md) | maintenance | 2021-02-24 05:01 UTC | 2021-02-25 00:00 UTC | 19 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - Tele2 Russia](https://rewindex.com/company/twilio/incidents/lvqkjd5px5y8.md) | maintenance | 2021-02-24 20:00 UTC | 2021-02-25 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Altel Kazakhstan](https://rewindex.com/company/twilio/incidents/3g74876sltml.md) | maintenance | 2021-02-24 20:00 UTC | 2021-02-25 00:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/xvq020tcqzf2.md) | maintenance | 2021-02-24 20:00 UTC | 2021-02-25 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Tele2 Kazakhstan](https://rewindex.com/company/twilio/incidents/04kfnp5bk6tw.md) | maintenance | 2021-02-24 20:00 UTC | 2021-02-25 00:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline Russia](https://rewindex.com/company/twilio/incidents/zbvyk00xztft.md) | maintenance | 2021-02-24 21:01 UTC | 2021-02-25 00:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/c1wm6w8cg92t.md) | maintenance | 2021-02-25 04:00 UTC | 2021-02-25 07:59 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/q71m9yp6zmmy.md) | maintenance | 2021-02-25 05:01 UTC | 2021-02-25 19:29 UTC | 14 h | resolved |
| [\[Scheduled\] Super SIM Planned Maintenance](https://rewindex.com/company/twilio/incidents/ntgv5t1xxrgx.md) | maintenance | 2021-02-25 09:00 UTC | 2021-02-25 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Planned Maintenance for Flex Insights](https://rewindex.com/company/twilio/incidents/p6sw9g5cscm7.md) | maintenance | 2021-02-27 09:00 UTC | 2021-02-27 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Russian Federation SMS Carrier Maintenance - Tele2 Russian Federation](https://rewindex.com/company/twilio/incidents/4lwwbvnc4wdt.md) | maintenance | 2021-02-28 20:00 UTC | 2021-03-01 00:00 UTC | 4.0 h | resolved |

## Cite this

Twilio posted 124 status incidents in February 2021 (8 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2021/02
- Citation: Twilio, “Twilio in February 2021” (2021-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2021/02 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in February 2021 (2021-02-01)](https://rewindex.com/company/twilio/2021/02)`


---
Canonical: https://rewindex.com/company/twilio/2021/02 · Markdown: https://rewindex.com/company/twilio/2021/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:02:55.472Z