# Twilio in November 2020: incidents, uptime and changes

> Twilio in November 2020: 131 incidents on its status page (2 major or critical), 98.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2020/11
Last updated: 2020-12-04T19:40:00Z

- Incidents posted: 131 (major/critical: 2) · Maintenance: 62
- By vendor impact label: critical 1, major 1, minor 110, none 19
- Uptime (vendor-reported): 98.93% free of major/critical incidents, 22.54% free of any incident; outage time 7 h 38 min, incident time 23.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2020](https://rewindex.com/company/twilio/2020/10.md) · Next: [December 2020](https://rewindex.com/company/twilio/2020/12.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Programmable Voice and Video Outage in Latin America](https://rewindex.com/company/twilio/incidents/nz0rfkn59dq9.md) | critical | 2020-11-20 01:02 UTC | 2020-11-20 01:47 UTC | 45 min | resolved |
| [Super SIM Network Connectivity Issues](https://rewindex.com/company/twilio/incidents/97g36qwmqvt7.md) | major | 2020-11-29 06:53 UTC | 2020-11-29 13:46 UTC | 6.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [MMS Delivery Delays When Sending to T-mobile and Sprint From a Subset of Twilio Short Codes](https://rewindex.com/company/twilio/incidents/0cw7gckgn389.md) | minor | 2020-11-01 00:44 UTC | 2020-11-01 12:46 UTC | 12 h | resolved |
| [SMS Delivery Delays to Indonesia XL Network](https://rewindex.com/company/twilio/incidents/6j4jss4klprj.md) | minor | 2020-11-01 10:01 UTC | 2020-11-01 13:19 UTC | 3.3 h | resolved |
| [SMS Delivery Delays to Bangladesh Robi Network](https://rewindex.com/company/twilio/incidents/dnqxs2p65ggg.md) | minor | 2020-11-01 13:38 UTC | 2020-11-02 01:36 UTC | 12 h | resolved |
| [SMS Delivery Report Delays to Brazil CTBC](https://rewindex.com/company/twilio/incidents/w6rfpqrfkfrg.md) | minor | 2020-11-01 19:36 UTC | 2020-11-01 23:15 UTC | 3.6 h | resolved |
| [SMS Delivery Delays to Brazil CTBC](https://rewindex.com/company/twilio/incidents/rd9620jf8btm.md) | minor | 2020-11-01 23:41 UTC | 2020-11-02 09:39 UTC | 10.0 h | resolved |
| [SMS Delivery Delays to Bangladesh Airtel](https://rewindex.com/company/twilio/incidents/fzydc4508kqy.md) | minor | 2020-11-02 12:14 UTC | 2020-11-02 19:46 UTC | 7.5 h | resolved |
| [DNS Failures Impacting A Subset of Twilio APIs and Products](https://rewindex.com/company/twilio/incidents/kd97zrznlv5p.md) | none | 2020-11-02 18:47 UTC | 2020-11-02 18:47 UTC | 0 min | resolved |
| [Elevated timeouts from REST API](https://rewindex.com/company/twilio/incidents/kcxqvk9ylcd7.md) | none | 2020-11-02 22:00 UTC | 2020-11-02 22:00 UTC | 0 min | resolved |
| [SMS Delivery Failures on Tigo in Guatemala](https://rewindex.com/company/twilio/incidents/jx9m45ldjl52.md) | minor | 2020-11-03 00:05 UTC | 2020-11-03 21:04 UTC | 21 h | resolved |
| [SMS Delivery Delays to Bangladesh](https://rewindex.com/company/twilio/incidents/9pbz4ph1wth3.md) | minor | 2020-11-03 09:35 UTC | 2020-11-04 07:08 UTC | 22 h | resolved |
| [MMS Delivery Delays to US Carriers on a subset of Twilio Short Codes](https://rewindex.com/company/twilio/incidents/zhgpg9pm2qjr.md) | minor | 2020-11-03 17:47 UTC | 2020-11-03 19:21 UTC | 1.6 h | resolved |
| [SMS Delivery Delay to Robi Network in Bangladesh](https://rewindex.com/company/twilio/incidents/h45h2fbxvj53.md) | minor | 2020-11-04 14:36 UTC | 2020-11-09 05:51 UTC | 5 d | resolved |
| [A subset of Twilio Inbound Phone Numbers in Brazil are Failing](https://rewindex.com/company/twilio/incidents/7lj9zqskp3d1.md) | minor | 2020-11-04 19:06 UTC | 2020-11-04 21:03 UTC | 1.9 h | resolved |
| [Suspended Account not Reactivating after Payment is Made](https://rewindex.com/company/twilio/incidents/gz7kwh1cvcxq.md) | minor | 2020-11-04 20:42 UTC | 2020-11-05 00:42 UTC | 4.0 h | resolved |
| [SMS Delivery Delays to Multiple MTN Networks in Africa](https://rewindex.com/company/twilio/incidents/17t764571q32.md) | minor | 2020-11-04 22:35 UTC | 2020-11-05 14:24 UTC | 16 h | resolved |
| [Subset of WhatsApp Messages Unable to Send Freeform Messages While in a Session](https://rewindex.com/company/twilio/incidents/2vh087ystmq0.md) | minor | 2020-11-05 00:29 UTC | 2020-11-09 23:03 UTC | 5 d | resolved |
| [Inbound Call Failures to a subset of Twilio Colombia Phone Numbers](https://rewindex.com/company/twilio/incidents/9rtz304rffxs.md) | minor | 2020-11-05 05:04 UTC | 2020-11-05 21:05 UTC | 16 h | resolved |
| [Inbound MMS on Hosted Numbers Failing](https://rewindex.com/company/twilio/incidents/w8044lqhlkgt.md) | minor | 2020-11-05 16:57 UTC | 2020-11-05 17:57 UTC | 1.0 h | resolved |
| [MMS Delivery Delays Toward US Operators From a Subset of Short Codes](https://rewindex.com/company/twilio/incidents/ggtgkrhgw93w.md) | minor | 2020-11-05 20:03 UTC | 2020-11-06 07:55 UTC | 12 h | resolved |
| [Suspended Account not Reactivating after Payment is Made](https://rewindex.com/company/twilio/incidents/rh72f0xbvxnz.md) | minor | 2020-11-06 00:15 UTC | 2020-11-06 05:30 UTC | 5.3 h | resolved |
| [Issue with 500 errors for certain parts of our APIs](https://rewindex.com/company/twilio/incidents/dgbb0lcjhn1w.md) | none | 2020-11-06 12:06 UTC | 2020-11-06 12:06 UTC | 0 min | resolved |
| [SMS Inbound/Outbound Failures for Ported Numbers in South Africa Telkom via Local Numbers](https://rewindex.com/company/twilio/incidents/qrlj8b653snr.md) | minor | 2020-11-06 18:40 UTC | 2020-11-06 21:49 UTC | 3.1 h | resolved |
| [MMS Delivery Delays on a Subset of Twilio US Short Codes](https://rewindex.com/company/twilio/incidents/vbqrkw4vvxk0.md) | minor | 2020-11-06 20:02 UTC | 2020-11-07 05:01 UTC | 9.0 h | resolved |
| [SMS Delivery Delays to Smartfren Network in Indonesia](https://rewindex.com/company/twilio/incidents/pxzz5n3cbgnn.md) | none | 2020-11-07 03:06 UTC | 2020-11-07 06:57 UTC | 3.9 h | resolved |
| [Inbound Call Failures to a Subset of Twilio Brazil Phone Numbers](https://rewindex.com/company/twilio/incidents/0385k6sf288p.md) | minor | 2020-11-08 05:43 UTC | 2020-11-08 08:28 UTC | 2.8 h | resolved |
| [SMS Delivery Failures to  XL Axiata network in Indonesia](https://rewindex.com/company/twilio/incidents/znxkksymkq7j.md) | minor | 2020-11-08 11:35 UTC | 2020-11-08 19:33 UTC | 8.0 h | resolved |
| [API 500 Errors Affecting Multiple Services](https://rewindex.com/company/twilio/incidents/fn3t0zkqj29n.md) | none | 2020-11-09 19:57 UTC | 2020-11-10 00:19 UTC | 4.4 h | resolved |
| [SMS Delivery Delays to Claro Network in Domincan Republic](https://rewindex.com/company/twilio/incidents/j6pmxzk0kq0z.md) | minor | 2020-11-10 15:56 UTC | 2020-11-11 02:25 UTC | 10 h | resolved |
| [SMS Delivery Failures on a Subset of US Short Codes to Cellular One](https://rewindex.com/company/twilio/incidents/yb5lwq9cgdsz.md) | minor | 2020-11-11 00:20 UTC | 2020-11-11 03:50 UTC | 3.5 h | resolved |
| [Super SIM Network Connectivity Issues](https://rewindex.com/company/twilio/incidents/pwz59392v275.md) | none | 2020-11-11 01:11 UTC | 2020-11-11 01:11 UTC | 0 min | resolved |
| [Transcriptions from VoiceBase marketplace Addon are left in pending status](https://rewindex.com/company/twilio/incidents/67zhbmx09cxm.md) | none | 2020-11-11 11:00 UTC | 2020-11-11 11:00 UTC | 0 min | resolved |
| [SMS Delivery Delays to Sudani One Sudan](https://rewindex.com/company/twilio/incidents/c9pdj6yd3g3n.md) | minor | 2020-11-11 13:24 UTC | 2020-11-11 20:02 UTC | 6.6 h | resolved |
| [SMS Delivery Failures on China Mobile](https://rewindex.com/company/twilio/incidents/2brrz47rb8bq.md) | minor | 2020-11-11 14:04 UTC | 2020-11-13 02:01 UTC | 36 h | resolved |
| [Outbound Shortcode MMS Delivery Failures](https://rewindex.com/company/twilio/incidents/4kw4vxlp7nqn.md) | minor | 2020-11-11 15:26 UTC | 2020-11-11 17:58 UTC | 2.5 h | resolved |
| [Updates to Messaging Logs Delayed](https://rewindex.com/company/twilio/incidents/vjbrq57br2r4.md) | minor | 2020-11-11 18:29 UTC | 2020-11-12 02:30 UTC | 8.0 h | resolved |
| [MMS Delivery Delays to US - AT&T from Small Subset of Short Codes](https://rewindex.com/company/twilio/incidents/4dvm2rd48h5f.md) | minor | 2020-11-11 18:53 UTC | 2020-11-12 02:08 UTC | 7.3 h | resolved |
| [Call Recording Failures](https://rewindex.com/company/twilio/incidents/7zvm3kvjgkns.md) | minor | 2020-11-11 21:06 UTC | 2020-11-12 01:30 UTC | 4.4 h | resolved |
| [MMS Delivery Failures on a Subset of Twilio Short Codes to US Carriers](https://rewindex.com/company/twilio/incidents/mt4b99346ryv.md) | none | 2020-11-11 23:29 UTC | 2020-11-11 23:29 UTC | 0 min | resolved |
| [SMS Delivery Failures to XL Axiata Network Indonesia](https://rewindex.com/company/twilio/incidents/s3w041tj9y0t.md) | minor | 2020-11-11 23:53 UTC | 2020-11-12 03:32 UTC | 3.6 h | resolved |
| [Phone Number Emergency Capabilities Update Failures](https://rewindex.com/company/twilio/incidents/jdgjl6wsz01l.md) | minor | 2020-11-12 01:06 UTC | 2020-11-12 01:23 UTC | 17 min | resolved |
| [Voice Calls To Chile Network Completing With Error Message](https://rewindex.com/company/twilio/incidents/yzg5kq7s7cq4.md) | minor | 2020-11-12 02:02 UTC | 2020-11-12 03:08 UTC | 1.1 h | resolved |
| [API 500 Errors Affecting Multiple Services](https://rewindex.com/company/twilio/incidents/1y9wlgt550j6.md) | none | 2020-11-12 04:47 UTC | 2020-11-12 04:47 UTC | 0 min | resolved |
| [Super SIM and Programmable Wireless Connectivity Issues](https://rewindex.com/company/twilio/incidents/hc1h0mc33v05.md) | none | 2020-11-12 06:41 UTC | 2020-11-12 06:41 UTC | 0 min | resolved |
| [Super SIM connectivity issue](https://rewindex.com/company/twilio/incidents/6m7wsv2v093x.md) | minor | 2020-11-12 08:15 UTC | 2020-11-12 10:58 UTC | 2.7 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/xx766wm5b9t0.md) | none | 2020-11-12 08:50 UTC | 2020-11-12 09:21 UTC | 31 min | resolved |
| [SMS delivery failures to Israel and Burkina Faso](https://rewindex.com/company/twilio/incidents/vz8h9r56by2f.md) | none | 2020-11-12 09:13 UTC | 2020-11-12 09:13 UTC | 0 min | resolved |
| [Notify SMS Failures](https://rewindex.com/company/twilio/incidents/zcm3gzcqdp9h.md) | none | 2020-11-12 09:46 UTC | 2020-11-12 09:46 UTC | 0 min | resolved |
| [SMS Delivery Failures on Indonesia XL Axiata](https://rewindex.com/company/twilio/incidents/p3kh4mqb3h95.md) | minor | 2020-11-12 12:04 UTC | 2020-11-12 13:06 UTC | 1.0 h | resolved |
| [SMS Delivery Failures to Orange/Tigo Network in Congo Democratic Republic](https://rewindex.com/company/twilio/incidents/5mc3hxld6l1m.md) | minor | 2020-11-12 22:42 UTC | 2020-11-13 01:28 UTC | 2.8 h | resolved |
| [SMS Delivery Failures to CTBC Cellular in Brazil](https://rewindex.com/company/twilio/incidents/7xr8b25shrbh.md) | minor | 2020-11-13 00:21 UTC | 2020-11-13 03:16 UTC | 2.9 h | resolved |
| [MMS Delivery Report Delays to US Carriers on a Subset of Twilio Short Codes](https://rewindex.com/company/twilio/incidents/dq87sh1ghpzx.md) | minor | 2020-11-13 01:13 UTC | 2020-11-13 08:21 UTC | 7.1 h | resolved |
| [SMS Delivery Failures to PeopleNet in Ukraine](https://rewindex.com/company/twilio/incidents/b79pp3dt852x.md) | minor | 2020-11-13 03:47 UTC | 2020-11-13 08:42 UTC | 4.9 h | resolved |
| [SMS Delivery Failures to TriMob in Ukraine](https://rewindex.com/company/twilio/incidents/9kyqpzyl25tw.md) | minor | 2020-11-13 05:15 UTC | 2020-11-13 08:28 UTC | 3.2 h | resolved |
| [Message Log Retrieval Failures via API Endpoint /Messages](https://rewindex.com/company/twilio/incidents/v6btd9g9q8n2.md) | minor | 2020-11-13 23:09 UTC | 2020-11-14 04:11 UTC | 5.0 h | resolved |
| [SMS Delivery Delays to Zain Saudi Arabia](https://rewindex.com/company/twilio/incidents/hj3jt6dlk9f2.md) | minor | 2020-11-14 12:30 UTC | 2020-11-14 15:42 UTC | 3.2 h | resolved |
| [SMS Delivery Failures to 3 Network Indonesia](https://rewindex.com/company/twilio/incidents/9112tm39kqr0.md) | minor | 2020-11-15 08:41 UTC | 2020-11-15 09:10 UTC | 29 min | resolved |
| [SMS Delivery Delays to US Cellcom over a Subset of Twilio Short Codes](https://rewindex.com/company/twilio/incidents/dc9mtz8ywy90.md) | minor | 2020-11-16 20:58 UTC | 2020-11-17 21:41 UTC | 25 h | resolved |
| [SMS Delivery Delays to Syriatel Syria](https://rewindex.com/company/twilio/incidents/3bwpvtc0px0h.md) | minor | 2020-11-17 12:43 UTC | 2020-11-17 15:48 UTC | 3.1 h | resolved |
| [SMS Delivery Failures to Germany Lycamobile Network](https://rewindex.com/company/twilio/incidents/bgg884mtwb6x.md) | minor | 2020-11-17 20:37 UTC | 2020-11-19 05:39 UTC | 33 h | resolved |
| [SMS Delivery Delays to T-Mobile Network in the US](https://rewindex.com/company/twilio/incidents/c5pg07bllr7y.md) | minor | 2020-11-18 06:32 UTC | 2020-11-18 15:22 UTC | 8.8 h | resolved |
| [SMS Delivery Failures to CTBC Network in Brazil](https://rewindex.com/company/twilio/incidents/1d90d1f4yhlh.md) | minor | 2020-11-18 15:01 UTC | 2020-11-19 07:20 UTC | 16 h | resolved |
| [SMS Delivery Failures to StarHub Network in Singapore](https://rewindex.com/company/twilio/incidents/hcthzg2hp5ns.md) | minor | 2020-11-18 15:43 UTC | 2020-11-18 21:50 UTC | 6.1 h | resolved |
| [SMS Delivery Failures to Indonesia's XL Axiata (Axis)](https://rewindex.com/company/twilio/incidents/h11h0j300cnb.md) | minor | 2020-11-18 23:59 UTC | 2020-11-19 07:01 UTC | 7.0 h | resolved |
| [SMS Delivery Delays from Domestic Registered Sender IDs to Indonesia Hutchison Three](https://rewindex.com/company/twilio/incidents/mtnzhk9bjqkw.md) | minor | 2020-11-19 05:30 UTC | 2020-11-19 16:36 UTC | 11 h | resolved |
| [Elevated HTTP 500 Errors for Programmable Fax](https://rewindex.com/company/twilio/incidents/krnsnfk5rlbb.md) | minor | 2020-11-19 06:15 UTC | 2020-11-19 14:51 UTC | 8.6 h | resolved |
| [SMS Delivery Failures to Claro Brazil](https://rewindex.com/company/twilio/incidents/h4g428jxrc4s.md) | minor | 2020-11-19 13:45 UTC | 2020-11-20 06:25 UTC | 17 h | resolved |
| [Incorrect Coding of UCS-2 Encoded SMS Sent to Twilio Israel Numbers](https://rewindex.com/company/twilio/incidents/810srcrcwxtp.md) | minor | 2020-11-19 15:33 UTC | 2020-11-19 17:50 UTC | 2.3 h | resolved |
| [Elevated Rate for HTTP 401 Errors Across Multiple Twilio Products](https://rewindex.com/company/twilio/incidents/pv7m2808l9vy.md) | minor | 2020-11-19 20:44 UTC | 2020-11-19 21:50 UTC | 1.1 h | resolved |
| [Programmable Voice and Video Outage in Latin America](https://rewindex.com/company/twilio/incidents/nz0rfkn59dq9.md) | critical | 2020-11-20 01:02 UTC | 2020-11-20 01:47 UTC | 45 min | resolved |
| [Events Streams Are Delayed](https://rewindex.com/company/twilio/incidents/qf9khhpphmsv.md) | minor | 2020-11-20 03:34 UTC | 2020-11-20 05:39 UTC | 2.1 h | resolved |
| [Conference Logs not Available on Console](https://rewindex.com/company/twilio/incidents/8hldcg96hdr4.md) | none | 2020-11-20 10:26 UTC | 2020-11-20 11:30 UTC | 1.1 h | resolved |
| [Subset of Processing Failures with Programmable Voice Pay Verb Service](https://rewindex.com/company/twilio/incidents/p629yzygg30k.md) | minor | 2020-11-20 16:57 UTC | 2020-11-20 18:13 UTC | 1.3 h | resolved |
| [Subset of SMS Delivery Failures to all Carriers in Brazil from Twilio Brazil Domestic Numbers (local long codes)](https://rewindex.com/company/twilio/incidents/m858bbt5b8xp.md) | minor | 2020-11-20 19:51 UTC | 2020-11-21 19:48 UTC | 24 h | resolved |
| [MMS delivery delays for a small subset of short codes to AT&T Wireless in the U.S.](https://rewindex.com/company/twilio/incidents/13gl1zrw24gy.md) | minor | 2020-11-20 20:13 UTC | 2020-11-21 07:19 UTC | 11 h | resolved |
| [Authy messages to multiple countries are seeing higher latencies than normal](https://rewindex.com/company/twilio/incidents/0hqt3tkz511l.md) | minor | 2020-11-20 20:22 UTC | 2020-11-20 21:40 UTC | 1.3 h | resolved |
| [Intermittent 404 on some Changelog URLs](https://rewindex.com/company/twilio/incidents/txsh8vbjpwv1.md) | minor | 2020-11-20 20:29 UTC | 2020-11-20 21:30 UTC | 1.0 h | resolved |
| [A few customers are receiving an error when inviting new users to their Twilio account](https://rewindex.com/company/twilio/incidents/r2wp9dm97sg6.md) | minor | 2020-11-20 23:18 UTC | 2020-11-21 00:41 UTC | 1.4 h | resolved |
| [SMS Delivery Delays to Cellular USA network](https://rewindex.com/company/twilio/incidents/c0vkn7q6hs1s.md) | minor | 2020-11-21 19:06 UTC | 2020-11-21 20:43 UTC | 1.6 h | resolved |
| [SMS Delivery Failures on AT&T US over Twilio US Toll-Free Numbers](https://rewindex.com/company/twilio/incidents/ksg25zrb9qtd.md) | minor | 2020-11-22 06:02 UTC | 2020-11-22 10:37 UTC | 4.6 h | resolved |
| [Super SIM Network Connectivity Issues](https://rewindex.com/company/twilio/incidents/6dn9zlhb5mmf.md) | minor | 2020-11-22 18:11 UTC | 2020-11-22 21:22 UTC | 3.2 h | resolved |
| [MMS Delivery Failures on Sprint](https://rewindex.com/company/twilio/incidents/z8l3g3hs2njd.md) | minor | 2020-11-22 20:34 UTC | 2020-11-22 23:42 UTC | 3.1 h | resolved |
| [SMS Delays to Vodafone Germany](https://rewindex.com/company/twilio/incidents/6p6s5zbc39k8.md) | minor | 2020-11-23 15:33 UTC | 2020-11-30 17:06 UTC | 7 d | resolved |
| [Super SIM Network Connectivity Issues](https://rewindex.com/company/twilio/incidents/v2x4whff5tv9.md) | minor | 2020-11-23 16:38 UTC | 2020-11-23 17:22 UTC | 44 min | resolved |
| [Messaging Logs Displaying Stale Data](https://rewindex.com/company/twilio/incidents/97x2tf3fydpj.md) | minor | 2020-11-23 18:16 UTC | 2020-11-23 18:57 UTC | 41 min | resolved |
| [SMS Failure to Indonesia XL](https://rewindex.com/company/twilio/incidents/9t730syrpghf.md) | minor | 2020-11-24 13:50 UTC | 2020-11-24 17:02 UTC | 3.2 h | resolved |
| [Sign up Failing for New Customers](https://rewindex.com/company/twilio/incidents/6z46ttb36r1w.md) | minor | 2020-11-24 17:19 UTC | 2020-11-24 18:22 UTC | 1.1 h | resolved |
| [MMS Delivery Delays on US - Sprint Over a Subset of Short Codes](https://rewindex.com/company/twilio/incidents/3jhx2l3r4x2n.md) | minor | 2020-11-24 17:44 UTC | 2020-11-25 15:54 UTC | 22 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/dxms9fkr1m6m.md) | minor | 2020-11-25 03:18 UTC | 2020-11-25 03:39 UTC | 21 min | resolved |
| [Flex Dialpad Degradation Caused Stuck Tasks](https://rewindex.com/company/twilio/incidents/v238rmd2fjyq.md) | none | 2020-11-25 03:37 UTC | 2020-11-25 03:37 UTC | 0 min | resolved |
| [SMS Delivery Delays and Failures to China Unicom](https://rewindex.com/company/twilio/incidents/zyfzd7csbn37.md) | minor | 2020-11-25 07:53 UTC | 2020-11-25 12:45 UTC | 4.9 h | resolved |
| [Network Latencies Causing Multiple Service Disruptions](https://rewindex.com/company/twilio/incidents/8blcrtb2s80d.md) | minor | 2020-11-25 13:42 UTC | 2020-11-27 04:16 UTC | 39 h | resolved |
| [Authy Push Authentication is Degraded](https://rewindex.com/company/twilio/incidents/0svvcdnjnq6y.md) | minor | 2020-11-25 13:59 UTC | 2020-11-26 12:08 UTC | 22 h | resolved |
| [Customers Unable to Release, Update and Buy Phone Numbers](https://rewindex.com/company/twilio/incidents/6nf4ch73fwwh.md) | minor | 2020-11-25 14:48 UTC | 2020-11-25 18:00 UTC | 3.2 h | resolved |
| [Message Delivery Failures Towards Congo Orange](https://rewindex.com/company/twilio/incidents/2px5qlr6kvhj.md) | minor | 2020-11-25 15:06 UTC | 2020-11-25 18:29 UTC | 3.4 h | resolved |
| [Automated Alert: Minimal Customer Impact](https://rewindex.com/company/twilio/incidents/q8gf9tths7r9.md) | minor | 2020-11-25 15:33 UTC | 2020-11-25 17:29 UTC | 1.9 h | resolved |
| [Trial Accounts not Upgrading with Payment](https://rewindex.com/company/twilio/incidents/40xk4zcjx494.md) | none | 2020-11-25 16:53 UTC | 2020-11-25 16:53 UTC | 0 min | resolved |
| [Billing Issues Due to Ongoing Network Latencies](https://rewindex.com/company/twilio/incidents/9gm4h09bycrm.md) | minor | 2020-11-25 17:01 UTC | 2020-11-27 02:00 UTC | 33 h | resolved |
| [Trunking Call Logs Failing](https://rewindex.com/company/twilio/incidents/05ll157w000b.md) | minor | 2020-11-25 18:29 UTC | 2020-11-25 21:44 UTC | 3.3 h | resolved |
| [MMS Delivery Delays From US Short Codes to AT&T and Verizon](https://rewindex.com/company/twilio/incidents/44p08ld4rcc5.md) | minor | 2020-11-25 21:52 UTC | 2020-11-26 09:46 UTC | 12 h | resolved |
| [Inbound Call Failures to a Subset of Twilio Mexico Phone Numbers](https://rewindex.com/company/twilio/incidents/g681y5lg013b.md) | minor | 2020-11-26 01:52 UTC | 2020-11-26 05:03 UTC | 3.2 h | resolved |
| [SMS Delivery Failures on Singtel Singapore](https://rewindex.com/company/twilio/incidents/kc30n650mgnv.md) | minor | 2020-11-26 06:54 UTC | 2020-11-26 09:36 UTC | 2.7 h | resolved |
| [SMS Outbound Delivery Delays to Canada](https://rewindex.com/company/twilio/incidents/1dc1hjchw2cq.md) | minor | 2020-11-26 16:26 UTC | 2020-11-26 21:10 UTC | 4.7 h | resolved |
| [MMS Delivery Delays on US - Sprint Over a Subset of Short Codes](https://rewindex.com/company/twilio/incidents/qc9gsttpdwcl.md) | minor | 2020-11-26 17:03 UTC | 2020-11-27 08:51 UTC | 16 h | resolved |
| [Toll-Free MMS Delivery Failures towards US Destination Numbers](https://rewindex.com/company/twilio/incidents/nmtch58wqnk0.md) | none | 2020-11-27 00:41 UTC | 2020-11-27 01:56 UTC | 1.3 h | resolved |
| [SMS Short Code Delivery Delay to AT&T](https://rewindex.com/company/twilio/incidents/4sdf7v3bcp53.md) | minor | 2020-11-27 02:07 UTC | 2020-11-27 02:18 UTC | 11 min | resolved |
| [SMS Delivery Failure to Telia in Estonia](https://rewindex.com/company/twilio/incidents/yx6yc1vrgz01.md) | minor | 2020-11-27 06:13 UTC | 2020-11-27 07:37 UTC | 1.4 h | resolved |
| [SMS Delivery Delays to Bouygues Telecom - France](https://rewindex.com/company/twilio/incidents/z0ntdf9dnpt1.md) | minor | 2020-11-27 08:58 UTC | 2020-11-27 11:19 UTC | 2.4 h | resolved |
| [SMS Delivery Delays to Canada Over Short Code](https://rewindex.com/company/twilio/incidents/sfl5qhflgh2w.md) | minor | 2020-11-27 14:54 UTC | 2020-11-27 15:29 UTC | 35 min | resolved |
| [MMS Delivery Delays to US Sprint Numbers Over a Subset of Short Codes](https://rewindex.com/company/twilio/incidents/r991fgy8p7ff.md) | minor | 2020-11-27 15:47 UTC | 2020-11-28 02:07 UTC | 10 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/8pzl7ylpqcbr.md) | minor | 2020-11-27 15:54 UTC | 2020-11-27 16:10 UTC | 16 min | resolved |
| [SMS Delivery Delays to Etisalat Egypt](https://rewindex.com/company/twilio/incidents/fc647lpyzgwj.md) | minor | 2020-11-27 16:00 UTC | 2020-11-27 18:10 UTC | 2.2 h | resolved |
| [SMS Delivery Delays to United States US Cellular Network](https://rewindex.com/company/twilio/incidents/9cf0fhp28575.md) | minor | 2020-11-27 16:16 UTC | 2020-11-27 23:10 UTC | 6.9 h | resolved |
| [SMS Delivery Delays and Queueing](https://rewindex.com/company/twilio/incidents/9stk7dtx9z16.md) | minor | 2020-11-27 17:01 UTC | 2020-11-27 18:11 UTC | 1.2 h | resolved |
| [SMS Logs Delays for a Subset of our Customers](https://rewindex.com/company/twilio/incidents/z6fj92cdrdyg.md) | minor | 2020-11-27 18:43 UTC | 2020-11-28 14:38 UTC | 20 h | resolved |
| [SMS Delivery Reports Delays to US Networks Over Short Code](https://rewindex.com/company/twilio/incidents/7440j00kcnyf.md) | minor | 2020-11-27 18:56 UTC | 2020-11-27 21:05 UTC | 2.1 h | resolved |
| [SMS Intermittent Delivery Delays to Argentina Personal Network](https://rewindex.com/company/twilio/incidents/7tq5bq2mp9db.md) | minor | 2020-11-27 19:40 UTC | 2020-12-10 06:46 UTC | 12 d | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/xvbxrshvwpqp.md) | minor | 2020-11-28 08:52 UTC | 2020-11-28 09:39 UTC | 47 min | resolved |
| [Subset of SMS Delivery Failures to Oi Network in Brazil from Twilio Brazil Domestic Numbers (local long codes)](https://rewindex.com/company/twilio/incidents/xn9wlpwgrpbq.md) | minor | 2020-11-28 19:19 UTC | 2020-11-29 13:28 UTC | 18 h | resolved |
| [Inbound SMS Failures for multi-segment SMS from Verizon & Google Voice handsets](https://rewindex.com/company/twilio/incidents/7b7v20345kvd.md) | minor | 2020-11-28 20:17 UTC | 2020-11-28 22:53 UTC | 2.6 h | resolved |
| [Super SIM Network Connectivity Issues](https://rewindex.com/company/twilio/incidents/97g36qwmqvt7.md) | major | 2020-11-29 06:53 UTC | 2020-11-29 13:46 UTC | 6.9 h | resolved |
| [SMS Delivery Delays to Congo Orange Network](https://rewindex.com/company/twilio/incidents/g1k0wj40v746.md) | minor | 2020-11-29 12:42 UTC | 2020-11-30 01:56 UTC | 13 h | resolved |
| [SMS Delivery Delays to MTN Network in Nigeria](https://rewindex.com/company/twilio/incidents/psh7q0lfq7yp.md) | minor | 2020-11-30 05:47 UTC | 2020-11-30 11:52 UTC | 6.1 h | resolved |
| [SMS Delivery Receipt Delays to Zain Network in Sudan](https://rewindex.com/company/twilio/incidents/68thx6bvptng.md) | minor | 2020-11-30 13:14 UTC | 2020-11-30 15:48 UTC | 2.6 h | resolved |
| [SMS Short Code Delivery Delays to US Networks](https://rewindex.com/company/twilio/incidents/dz40gq8cvlwz.md) | minor | 2020-11-30 15:20 UTC | 2020-12-01 00:18 UTC | 9.0 h | resolved |
| [On Call Engineers are Investigating - Possible Inbound SMS latency](https://rewindex.com/company/twilio/incidents/49zwxg9tvb5g.md) | none | 2020-11-30 16:54 UTC | 2020-11-30 17:00 UTC | 6 min | resolved |
| [MMS Delivery Delays on AT&T and Sprint](https://rewindex.com/company/twilio/incidents/n74njr4p4z7d.md) | minor | 2020-11-30 17:11 UTC | 2020-12-01 00:24 UTC | 7.2 h | resolved |
| [SMS Delivery Failures To All Brazil Mobile Networks Over Local Long Codes.](https://rewindex.com/company/twilio/incidents/bk1xmt5drqlh.md) | minor | 2020-11-30 18:39 UTC | 2020-12-01 03:26 UTC | 8.8 h | resolved |
| [SMS Delivery Failures to Indonesia - Telkomsel (510-10)](https://rewindex.com/company/twilio/incidents/1qcxhlj8lhp5.md) | minor | 2020-11-30 18:50 UTC | 2020-11-30 23:13 UTC | 4.4 h | resolved |
| [Message Log Delays via Console and API](https://rewindex.com/company/twilio/incidents/ngyv6nvmmyqv.md) | minor | 2020-11-30 19:05 UTC | 2020-12-01 01:25 UTC | 6.3 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/snjfq6fkclhy.md) | none | 2020-11-30 20:22 UTC | 2020-11-30 20:39 UTC | 17 min | resolved |
| [MMS Delivery Delays to AT&T over Toll Free Numbers](https://rewindex.com/company/twilio/incidents/jzk9pkq3wjfj.md) | minor | 2020-11-30 21:11 UTC | 2020-12-01 05:17 UTC | 8.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Indonesia SMS Carrier Maintenance - XL Axiata](https://rewindex.com/company/twilio/incidents/mz0v2mf6t0dr.md) | maintenance | 2020-11-02 17:01 UTC | 2020-11-02 17:30 UTC | 29 min | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/tgdl06lh2n4w.md) | maintenance | 2020-11-02 18:01 UTC | 2020-11-03 00:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/bcpxk57trcnb.md) | maintenance | 2020-11-02 20:00 UTC | 2020-11-03 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] United Arab Emirates SMS carrier partner maintenance](https://rewindex.com/company/twilio/incidents/fnjmmc1kdbnh.md) | maintenance | 2020-11-02 20:00 UTC | 2020-11-03 02:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Sprint US](https://rewindex.com/company/twilio/incidents/pkqtqqc275xk.md) | maintenance | 2020-11-03 06:00 UTC | 2020-11-03 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - US Cellular](https://rewindex.com/company/twilio/incidents/p0c8y4787zyb.md) | maintenance | 2020-11-03 06:30 UTC | 2020-11-03 08:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] UAE SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/g2g6bzypq3gj.md) | maintenance | 2020-11-04 20:00 UTC | 2020-11-05 02:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/8097qscqd0tv.md) | maintenance | 2020-11-05 05:00 UTC | 2020-11-05 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/jjwws2s05r07.md) | maintenance | 2020-11-05 05:01 UTC | 2020-11-05 08:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - US Cellular](https://rewindex.com/company/twilio/incidents/d3rjnv646vhs.md) | maintenance | 2020-11-05 05:30 UTC | 2020-11-05 11:00 UTC | 5.5 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Sprint US](https://rewindex.com/company/twilio/incidents/lbm9sp1640pj.md) | maintenance | 2020-11-05 06:00 UTC | 2020-11-05 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/w4fh7qkzjr30.md) | maintenance | 2020-11-06 05:02 UTC | 2020-11-06 08:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T Mexico](https://rewindex.com/company/twilio/incidents/pc50fflr9kdn.md) | maintenance | 2020-11-06 06:01 UTC | 2020-11-06 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/ky7x7x6xz6pn.md) | maintenance | 2020-11-07 07:01 UTC | 2020-11-07 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/tz40z4d40fkd.md) | maintenance | 2020-11-08 05:01 UTC | 2020-11-08 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/xw7qp9533w1m.md) | maintenance | 2020-11-09 07:00 UTC | 2020-11-09 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Planned Maintenance for Twilio Interconnect: Asia Pacific - Singapore Exchange](https://rewindex.com/company/twilio/incidents/jsmqglgdwtl9.md) | maintenance | 2020-11-09 16:30 UTC | 2020-11-09 22:00 UTC | 5.5 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/c4mrwjcjf3cl.md) | maintenance | 2020-11-09 20:00 UTC | 2020-11-10 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] France Carrier Maintenance - Bouygues](https://rewindex.com/company/twilio/incidents/c93g4lk0f6wj.md) | maintenance | 2020-11-09 22:30 UTC | 2020-11-10 04:30 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS/MMS Carrier Maintenance - Sprint US](https://rewindex.com/company/twilio/incidents/rgbbwdzyrbgq.md) | maintenance | 2020-11-10 05:01 UTC | 2020-11-10 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Verizon US](https://rewindex.com/company/twilio/incidents/zqzg0h0zrv2l.md) | maintenance | 2020-11-10 06:01 UTC | 2020-11-10 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/pwdzjvy6gxg6.md) | maintenance | 2020-11-10 06:03 UTC | 2020-11-10 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/76vll8yhhb5q.md) | maintenance | 2020-11-10 19:00 UTC | 2020-11-11 03:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/v6tf3bzlmf6v.md) | maintenance | 2020-11-11 05:00 UTC | 2020-11-11 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] CANADA SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/4vtwb15nkd3l.md) | maintenance | 2020-11-11 06:00 UTC | 2020-11-11 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Super SIM Planned Maintenance](https://rewindex.com/company/twilio/incidents/zgchgtlwyyfm.md) | maintenance | 2020-11-11 07:00 UTC | 2020-11-11 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/zmc43052ct0k.md) | maintenance | 2020-11-11 07:00 UTC | 2020-11-11 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - Movistar Mexico](https://rewindex.com/company/twilio/incidents/t0kfylktd0n1.md) | maintenance | 2020-11-11 08:00 UTC | 2020-11-11 12:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/2lq1jjrcnzmf.md) | maintenance | 2020-11-11 20:06 UTC | 2020-11-12 00:00 UTC | 3.9 h | resolved |
| [\[Scheduled\] United Arab Emirates SMS carrier partner maintenance](https://rewindex.com/company/twilio/incidents/pbg83jmbkdkp.md) | maintenance | 2020-11-11 20:06 UTC | 2020-11-12 02:00 UTC | 5.9 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/jnzw1vzb96c0.md) | maintenance | 2020-11-12 05:01 UTC | 2020-11-12 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/3cw4bzn0m739.md) | maintenance | 2020-11-12 06:00 UTC | 2020-11-12 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Verizon US](https://rewindex.com/company/twilio/incidents/zm95nlfqd6vb.md) | maintenance | 2020-11-12 06:01 UTC | 2020-11-12 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - US Cellular](https://rewindex.com/company/twilio/incidents/g8hwf5zmj4vh.md) | maintenance | 2020-11-12 07:00 UTC | 2020-11-12 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/14lwsk0bw8db.md) | maintenance | 2020-11-12 07:00 UTC | 2020-11-12 14:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Planned Maintenance for Flex Insights - November 14, 1:00 - 3:00 PT](https://rewindex.com/company/twilio/incidents/6n9p9c9wfgdq.md) | maintenance | 2020-11-14 09:00 UTC | 2020-11-14 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Indonesia SMS Carrier Maintenance - Telkomsel](https://rewindex.com/company/twilio/incidents/5ks48h7mfsv2.md) | maintenance | 2020-11-16 19:00 UTC | 2020-11-16 23:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/v09pj4f98vjk.md) | maintenance | 2020-11-16 20:00 UTC | 2020-11-17 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline Russia](https://rewindex.com/company/twilio/incidents/1l2d6vrsgy76.md) | maintenance | 2020-11-16 21:00 UTC | 2020-11-17 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2 Russia](https://rewindex.com/company/twilio/incidents/bk8vtb7bkz57.md) | maintenance | 2020-11-16 21:00 UTC | 2020-11-17 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/tch6dlp6r1ft.md) | maintenance | 2020-11-17 04:30 UTC | 2020-11-17 11:30 UTC | 7.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Verizon US](https://rewindex.com/company/twilio/incidents/t416f9gsbm17.md) | maintenance | 2020-11-17 06:00 UTC | 2020-11-17 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Canada SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/yc6mh71sznk9.md) | maintenance | 2020-11-17 09:00 UTC | 2020-11-17 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Vietnam SMS Carrier Maintenance - Vinaphone](https://rewindex.com/company/twilio/incidents/hz4q6h9wd05v.md) | maintenance | 2020-11-17 14:00 UTC | 2020-11-17 14:30 UTC | 30 min | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/wtfzgjyq6lk0.md) | maintenance | 2020-11-18 04:00 UTC | 2020-11-18 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/w0cs76vym71v.md) | maintenance | 2020-11-18 05:01 UTC | 2020-11-18 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/z9f1zfkf6bg0.md) | maintenance | 2020-11-18 20:00 UTC | 2020-11-19 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/rqnncwww5pdg.md) | maintenance | 2020-11-19 04:00 UTC | 2020-11-19 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/t086jn0rx6fb.md) | maintenance | 2020-11-19 05:00 UTC | 2020-11-19 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/yyw88930h75g.md) | maintenance | 2020-11-19 05:01 UTC | 2020-11-19 12:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance - US Cellular](https://rewindex.com/company/twilio/incidents/s4dbfgx9rrg6.md) | maintenance | 2020-11-19 05:30 UTC | 2020-11-19 10:30 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance - Verizon US](https://rewindex.com/company/twilio/incidents/kcc4137gw849.md) | maintenance | 2020-11-19 06:02 UTC | 2020-11-19 12:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance- Tele2 Russia](https://rewindex.com/company/twilio/incidents/mnb0bj26n001.md) | maintenance | 2020-11-19 20:00 UTC | 2020-11-20 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/0g2nvy4xx129.md) | maintenance | 2020-11-20 04:00 UTC | 2020-11-20 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Israel SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/r6bjwv1t25jf.md) | maintenance | 2020-11-22 09:00 UTC | 2020-11-22 17:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/3rpsqlp3729y.md) | maintenance | 2020-11-23 20:00 UTC | 2020-11-24 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/x11tr31nzhxt.md) | maintenance | 2020-11-24 20:00 UTC | 2020-11-25 03:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T Mexico](https://rewindex.com/company/twilio/incidents/0vgcgn7235b9.md) | maintenance | 2020-11-25 06:04 UTC | 2020-11-25 06:15 UTC | 11 min | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/fp6vhykdt01c.md) | maintenance | 2020-11-25 07:00 UTC | 2020-11-25 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/vjrsy2z3jj4s.md) | maintenance | 2020-11-25 20:00 UTC | 2020-11-26 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Australia SMS carrier partner maintenance](https://rewindex.com/company/twilio/incidents/jsqczbtxl88r.md) | maintenance | 2020-11-26 13:00 UTC | 2020-11-26 21:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/41t9ntwwdzb8.md) | maintenance | 2020-11-30 20:00 UTC | 2020-12-01 00:00 UTC | 4.0 h | resolved |

## Cite this

Twilio posted 131 status incidents in November 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2020/11
- Citation: Twilio, “Twilio in November 2020” (2020-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2020/11 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in November 2020 (2020-11-01)](https://rewindex.com/company/twilio/2020/11)`


---
Canonical: https://rewindex.com/company/twilio/2020/11 · Markdown: https://rewindex.com/company/twilio/2020/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:54.985Z