# Twilio in July 2020: incidents, uptime and changes

> Twilio in July 2020: 83 incidents on its status page (5 major or critical), 97.31% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2020/07
Last updated: 2020-08-07T02:58:00Z

- Incidents posted: 83 (major/critical: 5) · Maintenance: 70
- By vendor impact label: major 5, minor 60, none 18
- Uptime (vendor-reported): 97.31% free of major/critical incidents, 47.09% free of any incident; outage time 19 h 59 min, incident time 16.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2020](https://rewindex.com/company/twilio/2020/06.md) · Next: [August 2020](https://rewindex.com/company/twilio/2020/08.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Error Retrieving the Usage Data in the Twilio Console](https://rewindex.com/company/twilio/incidents/l82xwkpqqjbh.md) | major | 2020-07-01 01:37 UTC | 2020-07-01 04:58 UTC | 3.4 h | resolved |
| [Outbound SMS delivery failures to Iran IR-MCI](https://rewindex.com/company/twilio/incidents/dscyf3zwyb80.md) | major | 2020-07-02 13:53 UTC | 2020-07-02 16:18 UTC | 2.4 h | resolved |
| [Email Delivery Delays Impacting Multiple Services](https://rewindex.com/company/twilio/incidents/qgt8gmj0f0s0.md) | major | 2020-07-28 16:39 UTC | 2020-07-28 22:15 UTC | 5.6 h | resolved |
| [Issues with E911 address activation](https://rewindex.com/company/twilio/incidents/3mx43dnn7h8c.md) | major | 2020-07-29 07:42 UTC | 2020-07-29 14:30 UTC | 6.8 h | resolved |
| [A Subset of Call Failures](https://rewindex.com/company/twilio/incidents/424dfkywh1dh.md) | major | 2020-07-30 15:42 UTC | 2020-07-30 17:31 UTC | 1.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Error Retrieving the Usage Data in the Twilio Console](https://rewindex.com/company/twilio/incidents/l82xwkpqqjbh.md) | major | 2020-07-01 01:37 UTC | 2020-07-01 04:58 UTC | 3.4 h | resolved |
| [SMS Delivery Delays to Algeria Mobilis (ATM Mobilis)](https://rewindex.com/company/twilio/incidents/v5v8qfpr31sm.md) | none | 2020-07-01 10:43 UTC | 2020-07-01 14:25 UTC | 3.7 h | resolved |
| [Subset of Twilio WhatsApp Messages are Delayed](https://rewindex.com/company/twilio/incidents/04zm6wc00qwd.md) | minor | 2020-07-01 19:45 UTC | 2020-07-01 23:36 UTC | 3.9 h | resolved |
| [Subset of SMS Are Undelivered to MTN Nigeria](https://rewindex.com/company/twilio/incidents/l6vd48rl9klr.md) | minor | 2020-07-02 00:29 UTC | 2020-07-02 06:10 UTC | 5.7 h | resolved |
| [Delivery Report Delays To Smart and Sun Cellular Philippines Over Local Longcodes](https://rewindex.com/company/twilio/incidents/4fl9dmf1g31n.md) | minor | 2020-07-02 05:44 UTC | 2020-07-02 08:13 UTC | 2.5 h | resolved |
| [Outbound SMS delivery failures to Iran IR-MCI](https://rewindex.com/company/twilio/incidents/dscyf3zwyb80.md) | major | 2020-07-02 13:53 UTC | 2020-07-02 16:18 UTC | 2.4 h | resolved |
| [SMS non-deliveries to Sudan Sudani One handsets](https://rewindex.com/company/twilio/incidents/xd601wcf55hd.md) | minor | 2020-07-02 16:01 UTC | 2020-07-03 03:15 UTC | 11 h | resolved |
| [SMS Delivery Delays to Comcel/Claro networks in Colombia](https://rewindex.com/company/twilio/incidents/3ty3lz726s5k.md) | minor | 2020-07-03 02:30 UTC | 2020-07-03 05:29 UTC | 3.0 h | resolved |
| [Messaging Insights Inaccurate Messages Count for 3 July 2020](https://rewindex.com/company/twilio/incidents/5gpjjv94tf4w.md) | minor | 2020-07-03 07:00 UTC | 2020-07-03 07:00 UTC | 0 min | resolved |
| [Delays in Processing Voice Recordings](https://rewindex.com/company/twilio/incidents/40vxynsvfbcd.md) | minor | 2020-07-03 09:25 UTC | 2020-07-03 17:32 UTC | 8.1 h | resolved |
| [A small subset of absent delivery report for Sudan- Sudan one](https://rewindex.com/company/twilio/incidents/ch7k104chkmk.md) | minor | 2020-07-03 13:11 UTC | 2020-07-04 16:08 UTC | 27 h | resolved |
| [Emerald SIMs are unable to send or receive SMS commands](https://rewindex.com/company/twilio/incidents/vlsqj6wtp0kr.md) | none | 2020-07-04 06:30 UTC | 2020-07-04 06:30 UTC | 0 min | resolved |
| [One way audio with a Subset of Twilio’s Spain Phone Numbers](https://rewindex.com/company/twilio/incidents/2s3g96kvzr9m.md) | minor | 2020-07-06 23:49 UTC | 2020-07-13 23:45 UTC | 7 d | resolved |
| [SMS Delivery Delay to Google Voice in the USA](https://rewindex.com/company/twilio/incidents/9llz27bnjjmv.md) | minor | 2020-07-07 02:19 UTC | 2020-07-07 07:24 UTC | 5.1 h | resolved |
| [SMS Delivery Failures on Bragg Communications network in Canada over shortcodes](https://rewindex.com/company/twilio/incidents/lddxdqj8476j.md) | minor | 2020-07-07 05:30 UTC | 2020-07-07 07:30 UTC | 2.0 h | resolved |
| [SMS Delivery Delays to China Mobile in China](https://rewindex.com/company/twilio/incidents/xhvr7svpnj2b.md) | minor | 2020-07-07 06:04 UTC | 2020-07-07 08:19 UTC | 2.3 h | resolved |
| [SMS Delivery Failures on Tigo Bolivia](https://rewindex.com/company/twilio/incidents/9l5hd7qn15nm.md) | minor | 2020-07-07 16:12 UTC | 2020-07-07 19:03 UTC | 2.9 h | resolved |
| [SMS Delivery Delay To Indosat Indonesia](https://rewindex.com/company/twilio/incidents/0qz5ky9cp8wk.md) | minor | 2020-07-09 05:28 UTC | 2020-07-09 08:28 UTC | 3.0 h | resolved |
| [SMS Delivery Degradation to Banglalink - Bangladesh.](https://rewindex.com/company/twilio/incidents/4s88550w68bp.md) | minor | 2020-07-09 09:06 UTC | 2020-07-10 02:16 UTC | 17 h | resolved |
| [Autopilot WhatsApp and Facebook Messaging Endpoint Errors](https://rewindex.com/company/twilio/incidents/x3f8bm22bjwb.md) | minor | 2020-07-09 13:25 UTC | 2020-07-09 14:12 UTC | 47 min | resolved |
| [Inbound Call Failures to a Subset of Twilio Brazil Phone Numbers](https://rewindex.com/company/twilio/incidents/07s9l8hyls28.md) | minor | 2020-07-09 14:08 UTC | 2020-07-17 14:52 UTC | 8 d | resolved |
| [MMS Delivery Status Delays when sending to AT&T US via Twilio Short Codes](https://rewindex.com/company/twilio/incidents/cfx7y8wvr8tf.md) | minor | 2020-07-09 14:31 UTC | 2020-07-11 03:17 UTC | 37 h | resolved |
| [Application Errors are not Appearing in the Debugger](https://rewindex.com/company/twilio/incidents/y4q4mnm6rdtz.md) | minor | 2020-07-09 22:02 UTC | 2020-07-10 06:44 UTC | 8.7 h | resolved |
| [Message delivery issue to our partner Surf Telecom Brazil](https://rewindex.com/company/twilio/incidents/c7jzs85rkxvg.md) | minor | 2020-07-10 00:40 UTC | 2020-07-10 18:57 UTC | 18 h | resolved |
| [Flex- Delays saving new Data to the Insight Reports](https://rewindex.com/company/twilio/incidents/g0w7j4y8cqfx.md) | minor | 2020-07-10 09:31 UTC | 2020-07-10 12:50 UTC | 3.3 h | resolved |
| [Twilio Console - Usage Pages are showing incorrect information for the Programmable Wireless Product](https://rewindex.com/company/twilio/incidents/t7zcbgdjzc03.md) | minor | 2020-07-10 12:37 UTC | 2020-07-10 20:32 UTC | 7.9 h | resolved |
| [Voice Call Feedback Not Saving in Console](https://rewindex.com/company/twilio/incidents/kfzynkw9f89c.md) | minor | 2020-07-10 17:06 UTC | 2020-07-10 21:00 UTC | 3.9 h | resolved |
| [Outbound SMS Delivery Delays to Orange Israel](https://rewindex.com/company/twilio/incidents/dzv0th7rq94c.md) | minor | 2020-07-11 08:02 UTC | 2020-07-12 02:30 UTC | 18 h | resolved |
| [Super SIM network access issue within one of our connectivity partners](https://rewindex.com/company/twilio/incidents/w2gh04m52kkg.md) | none | 2020-07-12 18:26 UTC | 2020-07-14 17:00 UTC | 47 h | resolved |
| [SMS Non-Delivery To Claro Brazil](https://rewindex.com/company/twilio/incidents/qg72lhcxf661.md) | minor | 2020-07-13 04:03 UTC | 2020-07-13 05:39 UTC | 1.6 h | resolved |
| [SMS Delivery Delays to Sweden Telenor Network](https://rewindex.com/company/twilio/incidents/0g2srg3s8hn8.md) | minor | 2020-07-13 08:37 UTC | 2020-07-13 10:14 UTC | 1.6 h | resolved |
| [SMS Delivery Delay to Movilnet Venezuela](https://rewindex.com/company/twilio/incidents/3yrg0p5zqxn8.md) | minor | 2020-07-13 23:11 UTC | 2020-07-14 03:12 UTC | 4.0 h | resolved |
| [Elevated HTTP 500 Errors Affecting Programmable Voice](https://rewindex.com/company/twilio/incidents/h3ftxr24xgtm.md) | none | 2020-07-14 02:04 UTC | 2020-07-14 02:04 UTC | 0 min | resolved |
| [On Call Engineers are Investigating issues with Flex](https://rewindex.com/company/twilio/incidents/8br2hs297r39.md) | none | 2020-07-14 16:05 UTC | 2020-07-14 16:56 UTC | 51 min | resolved |
| [WhatsApp Message Delivery Delays](https://rewindex.com/company/twilio/incidents/hp70b4z0w1zy.md) | none | 2020-07-14 20:42 UTC | 2020-07-14 21:53 UTC | 1.2 h | resolved |
| [Message Delivery Issues to T-Mobile Subscribers from Twilio Long Codes, is Resolved](https://rewindex.com/company/twilio/incidents/ntrwtr1hc7ps.md) | minor | 2020-07-15 22:18 UTC | 2020-07-16 00:02 UTC | 1.7 h | resolved |
| [Delivery Notifications Delays for a Subset of US Short Codes](https://rewindex.com/company/twilio/incidents/j8gtnpnkdryd.md) | minor | 2020-07-15 23:50 UTC | 2020-07-16 01:50 UTC | 2.0 h | resolved |
| [SMS Delivery Delay to Kazakhstan Tele2](https://rewindex.com/company/twilio/incidents/g1br7jd02rkh.md) | minor | 2020-07-16 00:26 UTC | 2020-07-16 01:48 UTC | 1.4 h | resolved |
| [SMS Delivery Delay to Vodafone Fiji](https://rewindex.com/company/twilio/incidents/vwdv2rn9ymcb.md) | minor | 2020-07-16 04:19 UTC | 2020-07-16 17:05 UTC | 13 h | resolved |
| [Inbound Call Failures to a Subset of Twilio Slovakia Phone Numbers](https://rewindex.com/company/twilio/incidents/htvp891rgb6y.md) | minor | 2020-07-16 08:09 UTC | 2020-07-16 11:49 UTC | 3.7 h | resolved |
| [SMS Delivery Delays to Emirates Telecom UAE](https://rewindex.com/company/twilio/incidents/5ylk9ypqqfct.md) | minor | 2020-07-16 09:11 UTC | 2020-07-16 14:59 UTC | 5.8 h | resolved |
| [SMS Delivery Delays to Pakistan Zong](https://rewindex.com/company/twilio/incidents/hd5nv8c64f5w.md) | minor | 2020-07-16 21:13 UTC | 2020-07-16 23:23 UTC | 2.2 h | resolved |
| [Delivery Report Delay for Subset of US Shortcode Traffic](https://rewindex.com/company/twilio/incidents/cv06038z89x0.md) | none | 2020-07-17 01:09 UTC | 2020-07-17 02:30 UTC | 1.4 h | resolved |
| [Twilio Console Pages Rendering 500 Error for a subset of Customers](https://rewindex.com/company/twilio/incidents/hrhvvm6s6hvj.md) | minor | 2020-07-17 18:14 UTC | 2020-07-18 01:03 UTC | 6.8 h | resolved |
| [External DNS Issue Impacting a list of Twilio Services](https://rewindex.com/company/twilio/incidents/qt7rbzy89lsx.md) | minor | 2020-07-17 21:43 UTC | 2020-07-17 23:06 UTC | 1.4 h | resolved |
| [Data Usage reporting and Billing Delayed for Programmable Wireless](https://rewindex.com/company/twilio/incidents/gzgv3bw1myhc.md) | none | 2020-07-18 22:51 UTC | 2020-07-18 23:21 UTC | 30 min | resolved |
| [SMS Delivery Delays to US Sprint](https://rewindex.com/company/twilio/incidents/v5qm1hnk8r6c.md) | minor | 2020-07-20 11:36 UTC | 2020-07-20 14:46 UTC | 3.2 h | resolved |
| [Programmable Fax Queuing and the Fax API Returning 500 Errors](https://rewindex.com/company/twilio/incidents/j9k2ctkcb87d.md) | minor | 2020-07-20 14:34 UTC | 2020-07-20 15:42 UTC | 1.1 h | resolved |
| [Call Quality issues to a Subset of Twilio North America Tollfree Numbers](https://rewindex.com/company/twilio/incidents/fb5wzsx8x4qz.md) | none | 2020-07-20 15:51 UTC | 2020-07-20 18:57 UTC | 3.1 h | resolved |
| [Inbound Calls starting with silence towards Twilio Austria Phone Numbers](https://rewindex.com/company/twilio/incidents/lh87wxfqd2gd.md) | minor | 2020-07-21 10:09 UTC | 2020-07-21 11:09 UTC | 1.0 h | resolved |
| [MMS Delivery Report Delay from a Subset US Shortcode Traffic](https://rewindex.com/company/twilio/incidents/k78m19zf8064.md) | minor | 2020-07-21 13:09 UTC | 2020-07-21 14:04 UTC | 55 min | resolved |
| [Flex Insights Historical Reporting Delayed for a Small Subset of Customers](https://rewindex.com/company/twilio/incidents/0v6kbmcv3rb6.md) | minor | 2020-07-21 16:09 UTC | 2020-07-21 16:59 UTC | 50 min | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/ymm7ydjhw9sr.md) | none | 2020-07-21 18:27 UTC | 2020-07-21 18:35 UTC | 8 min | resolved |
| [SMS Delivery Delays to Avantel in Columbia](https://rewindex.com/company/twilio/incidents/x45gfm51ynhp.md) | minor | 2020-07-22 01:16 UTC | 2020-07-22 03:01 UTC | 1.8 h | resolved |
| [SMS Delivery Failures on Digitel Venezuela](https://rewindex.com/company/twilio/incidents/04vvmpt223r6.md) | minor | 2020-07-22 03:09 UTC | 2020-07-22 07:01 UTC | 3.9 h | resolved |
| [Automated Alert for Studio Product](https://rewindex.com/company/twilio/incidents/75mg8jgwdk8t.md) | none | 2020-07-22 16:10 UTC | 2020-07-22 16:51 UTC | 41 min | resolved |
| [Inbound Call Failures Affecting Subset of North American Phone Numbers](https://rewindex.com/company/twilio/incidents/0mc8hzr7wd8m.md) | minor | 2020-07-22 20:29 UTC | 2020-07-22 22:06 UTC | 1.6 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/75lt8q57hzgw.md) | none | 2020-07-23 02:38 UTC | 2020-07-23 02:45 UTC | 7 min | resolved |
| [Alert Status: No Impact](https://rewindex.com/company/twilio/incidents/mwd6qhkfrmv3.md) | minor | 2020-07-23 16:57 UTC | 2020-07-23 17:45 UTC | 48 min | resolved |
| [SMS Delivery Delays over Shortcodes to Videotron in Canada](https://rewindex.com/company/twilio/incidents/mk9qbp8s9lnq.md) | minor | 2020-07-24 04:56 UTC | 2020-07-24 08:34 UTC | 3.6 h | resolved |
| [SMS Delivery Delays towards Airtel Nigeria](https://rewindex.com/company/twilio/incidents/v94rsh0s0ntq.md) | minor | 2020-07-24 09:57 UTC | 2020-07-24 12:37 UTC | 2.7 h | resolved |
| [SMS Delivery Failures to Zimbabwe Econet](https://rewindex.com/company/twilio/incidents/ngqd9g8nwn8d.md) | minor | 2020-07-24 14:10 UTC | 2020-07-25 03:01 UTC | 13 h | resolved |
| [SMS Delivery Delays to Madar Libya](https://rewindex.com/company/twilio/incidents/x1rp2l6zm8h4.md) | minor | 2020-07-24 23:30 UTC | 2020-07-25 00:23 UTC | 53 min | resolved |
| [SMS/MMS Short Code Delivery Delays to/from Sprint US](https://rewindex.com/company/twilio/incidents/qkbn09s24tqy.md) | minor | 2020-07-25 16:15 UTC | 2020-07-25 20:20 UTC | 4.1 h | resolved |
| [SMS Delivery Delays to C&W Panama](https://rewindex.com/company/twilio/incidents/32kx2wwnv367.md) | minor | 2020-07-25 19:56 UTC | 2020-07-25 22:00 UTC | 2.1 h | resolved |
| [Outbound Caller ID Issue to Singapore Numbers](https://rewindex.com/company/twilio/incidents/rmnwm9vcfb7n.md) | minor | 2020-07-27 08:29 UTC | 2020-07-27 09:11 UTC | 42 min | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/msjh1xx7r8bs.md) | none | 2020-07-27 18:51 UTC | 2020-07-27 21:33 UTC | 2.7 h | resolved |
| [Function invocations failing in US East Coast region due to an AWS DNS outage](https://rewindex.com/company/twilio/incidents/nbv007w548wy.md) | none | 2020-07-28 08:30 UTC | 2020-07-28 08:30 UTC | 0 min | resolved |
| [Issues with Programmable Voice services in US East Coast region](https://rewindex.com/company/twilio/incidents/rwjs2zzvfw8z.md) | minor | 2020-07-28 08:57 UTC | 2020-07-28 11:15 UTC | 2.3 h | resolved |
| [Some TaskRouter customers experiencing 500 errors](https://rewindex.com/company/twilio/incidents/gwd0fq0wwvqz.md) | minor | 2020-07-28 11:32 UTC | 2020-07-28 14:14 UTC | 2.7 h | resolved |
| [Email Delivery Delays Impacting Multiple Services](https://rewindex.com/company/twilio/incidents/qgt8gmj0f0s0.md) | major | 2020-07-28 16:39 UTC | 2020-07-28 22:15 UTC | 5.6 h | resolved |
| [Issues with E911 address activation](https://rewindex.com/company/twilio/incidents/3mx43dnn7h8c.md) | major | 2020-07-29 07:42 UTC | 2020-07-29 14:30 UTC | 6.8 h | resolved |
| [Super SIMs experiencing connectivity issues](https://rewindex.com/company/twilio/incidents/02npv74wt30h.md) | none | 2020-07-29 12:00 UTC | 2020-07-29 12:00 UTC | 0 min | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/kh3z8cshqmc7.md) | none | 2020-07-29 12:39 UTC | 2020-07-29 12:54 UTC | 15 min | resolved |
| [A Subset of Call Failures to WebRTC Registered Clients](https://rewindex.com/company/twilio/incidents/p87qj4dvwsn7.md) | minor | 2020-07-29 18:46 UTC | 2020-07-29 19:48 UTC | 1.0 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/j34zl883028j.md) | none | 2020-07-29 19:46 UTC | 2020-07-29 20:05 UTC | 19 min | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/4c65lvh4fy5c.md) | none | 2020-07-29 20:04 UTC | 2020-07-29 21:13 UTC | 1.1 h | resolved |
| [Inbound Calls to Spanish Phone Numbers are Failing to Connect](https://rewindex.com/company/twilio/incidents/h2w10b0dvvl0.md) | minor | 2020-07-30 06:36 UTC | 2020-07-30 08:50 UTC | 2.2 h | resolved |
| [A Subset of Call Failures](https://rewindex.com/company/twilio/incidents/424dfkywh1dh.md) | major | 2020-07-30 15:42 UTC | 2020-07-30 17:31 UTC | 1.8 h | resolved |
| [SMS Delivery Delays Over Longcodes to Entel Chile](https://rewindex.com/company/twilio/incidents/wn8sf1dgpz0s.md) | minor | 2020-07-31 00:40 UTC | 2020-08-04 15:32 UTC | 5 d | resolved |
| [SMS Delivery Reports Delays Over Longcodes to Chilean Mobile Operators](https://rewindex.com/company/twilio/incidents/218212s45m31.md) | minor | 2020-07-31 02:58 UTC | 2020-08-07 15:50 UTC | 8 d | resolved |
| [Issue with Console navigation for some Enterprise customers](https://rewindex.com/company/twilio/incidents/bltgvqyq23dt.md) | minor | 2020-07-31 09:44 UTC | 2020-07-31 10:20 UTC | 36 min | resolved |
| [SMS Delivery Delays to TSTT in Trinidad and Tobago](https://rewindex.com/company/twilio/incidents/61hfj5jyft2t.md) | minor | 2020-07-31 14:42 UTC | 2020-07-31 23:46 UTC | 9.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] SMS Carrier Maintenance to Multiple Networks](https://rewindex.com/company/twilio/incidents/9cmvbbyq81q8.md) | maintenance | 2020-07-01 03:30 UTC | 2020-07-01 06:00 UTC | 2.5 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/5tkz797y14ql.md) | maintenance | 2020-07-01 05:02 UTC | 2020-07-01 10:03 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/38mb0nqys6dp.md) | maintenance | 2020-07-01 06:02 UTC | 2020-07-01 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Australia SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/sz1bxbgc4534.md) | maintenance | 2020-07-01 14:00 UTC | 2020-07-01 15:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] SMS Carrier Partner Maintenance - Small US Regional Carriers](https://rewindex.com/company/twilio/incidents/0dq9x88fg87v.md) | maintenance | 2020-07-02 03:01 UTC | 2020-07-02 05:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/ydfdcy8jc70d.md) | maintenance | 2020-07-02 04:01 UTC | 2020-07-02 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] T-Mobile - United States SMS carrier maintenance](https://rewindex.com/company/twilio/incidents/3lhg5jwx65dq.md) | maintenance | 2020-07-02 04:02 UTC | 2020-07-02 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/sl9fklkfy16b.md) | maintenance | 2020-07-02 06:01 UTC | 2020-07-02 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - AT&T Mexico](https://rewindex.com/company/twilio/incidents/xh322qpjl5tl.md) | maintenance | 2020-07-05 05:01 UTC | 2020-07-05 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Canada SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/gtp7z9rnhqcl.md) | maintenance | 2020-07-06 10:01 UTC | 2020-07-06 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] UAE SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/vjjjbst3wpt5.md) | maintenance | 2020-07-06 20:01 UTC | 2020-07-07 02:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] MegaFon - Russia SMS carrier maintenance](https://rewindex.com/company/twilio/incidents/bbcs9fsksqc7.md) | maintenance | 2020-07-06 23:00 UTC | 2020-07-07 03:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Tele2 - Russia SMS carrier maintenance](https://rewindex.com/company/twilio/incidents/rxqpnbf0smnn.md) | maintenance | 2020-07-07 01:00 UTC | 2020-07-07 05:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/785k0y14wny2.md) | maintenance | 2020-07-07 05:31 UTC | 2020-07-07 10:00 UTC | 4.5 h | resolved |
| [\[Scheduled\] Canada SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/9xn8xwn85xvv.md) | maintenance | 2020-07-07 12:00 UTC | 2020-07-07 16:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Indonesia XL Axiata SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/ftw06sf97d6j.md) | maintenance | 2020-07-07 16:00 UTC | 2020-07-07 16:15 UTC | 15 min | resolved |
| [\[Scheduled\] France SMS Carrier Maintenance - Bouygues Telecom](https://rewindex.com/company/twilio/incidents/51pzys61hp26.md) | maintenance | 2020-07-08 02:00 UTC | 2020-07-08 06:02 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS/MMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/xh8qqz5rjxlm.md) | maintenance | 2020-07-08 04:01 UTC | 2020-07-08 11:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Megafone - Russia SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/p7g4023zd32z.md) | maintenance | 2020-07-08 20:00 UTC | 2020-07-09 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Beeline - Russia SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/5bz75h6sh2gv.md) | maintenance | 2020-07-08 21:02 UTC | 2020-07-09 01:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS/MMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/92dsqgshty5t.md) | maintenance | 2020-07-09 04:01 UTC | 2020-07-09 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/j7l0f1v7fh2n.md) | maintenance | 2020-07-09 04:01 UTC | 2020-07-09 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/n0ym0rbq6v8z.md) | maintenance | 2020-07-09 04:01 UTC | 2020-07-09 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Indonesia XL Axiata SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/5fprcchnm7qj.md) | maintenance | 2020-07-09 16:01 UTC | 2020-07-09 16:15 UTC | 14 min | resolved |
| [\[Scheduled\] MTN - Nigeria SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/ynbz1kd33twk.md) | maintenance | 2020-07-09 23:00 UTC | 2020-07-10 04:03 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/h1rw6mnb55n5.md) | maintenance | 2020-07-10 04:00 UTC | 2020-07-10 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - AT&T Mexico](https://rewindex.com/company/twilio/incidents/2f2wdlgfk0l6.md) | maintenance | 2020-07-10 05:02 UTC | 2020-07-10 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] MMS Carrier Maintenance - AT&T](https://rewindex.com/company/twilio/incidents/xr5k5c4tw5vt.md) | maintenance | 2020-07-11 02:00 UTC | 2020-07-11 12:00 UTC | 10 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/pfzdstwmg32x.md) | maintenance | 2020-07-12 04:00 UTC | 2020-07-12 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - Tigo Bolivia](https://rewindex.com/company/twilio/incidents/d4gfd9rck8cs.md) | maintenance | 2020-07-13 04:00 UTC | 2020-07-13 07:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] AT&T Mexico - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/5ddw6v5l3xch.md) | maintenance | 2020-07-13 05:00 UTC | 2020-07-13 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/ldjlzdxslb96.md) | maintenance | 2020-07-13 17:01 UTC | 2020-07-13 21:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/tytqx23dpmlj.md) | maintenance | 2020-07-14 04:02 UTC | 2020-07-14 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/mqj07qjjjvpy.md) | maintenance | 2020-07-14 06:00 UTC | 2020-07-14 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - XL Axiata Indonesia](https://rewindex.com/company/twilio/incidents/qzs8dr83nx86.md) | maintenance | 2020-07-14 16:00 UTC | 2020-07-14 16:15 UTC | 15 min | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/5c7s8qpjmgsy.md) | maintenance | 2020-07-14 17:00 UTC | 2020-07-14 21:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Sprint US](https://rewindex.com/company/twilio/incidents/kzwpvw3kbc0v.md) | maintenance | 2020-07-15 06:00 UTC | 2020-07-15 12:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Megafon - Russia SMS carrier maintenance Jul 15 02:00 - Jul 15 06:00 PDT](https://rewindex.com/company/twilio/incidents/1hbb4b4rphl9.md) | maintenance | 2020-07-15 10:00 UTC | 2020-07-15 13:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/1gwr8b03pfqc.md) | maintenance | 2020-07-15 17:00 UTC | 2020-07-15 21:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/rm2r850cd8gn.md) | maintenance | 2020-07-16 04:00 UTC | 2020-07-16 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/yvgmtvzd4l0g.md) | maintenance | 2020-07-16 05:01 UTC | 2020-07-16 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Sprint US](https://rewindex.com/company/twilio/incidents/lflyvn3j9x31.md) | maintenance | 2020-07-16 06:00 UTC | 2020-07-16 12:06 UTC | 6.1 h | resolved |
| [\[Scheduled\] Australia SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/6x78q67b4d4h.md) | maintenance | 2020-07-16 12:30 UTC | 2020-07-16 13:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/zw9q4sf40qht.md) | maintenance | 2020-07-17 05:01 UTC | 2020-07-17 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/q4hsbtmrjx5d.md) | maintenance | 2020-07-17 05:01 UTC | 2020-07-17 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Bouygues Telecom France - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/z43hsv508bb8.md) | maintenance | 2020-07-20 00:00 UTC | 2020-07-20 01:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/rn6h4dfvmcj2.md) | maintenance | 2020-07-20 04:00 UTC | 2020-07-20 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Bangladesh SMS Carrier Maintenance - Airtel (Axiata Bangladesh (Robi) Mobile Network](https://rewindex.com/company/twilio/incidents/wst2zzhqfnt8.md) | maintenance | 2020-07-20 18:00 UTC | 2020-07-20 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] United Arab Emirates SMS Carrier Maintenance - DU Mobile Network](https://rewindex.com/company/twilio/incidents/rl7rbdhpzxm6.md) | maintenance | 2020-07-20 20:00 UTC | 2020-07-21 02:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/51dw67kz1s03.md) | maintenance | 2020-07-21 05:03 UTC | 2020-07-21 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Sprint US](https://rewindex.com/company/twilio/incidents/rrhlpvdf72kt.md) | maintenance | 2020-07-21 06:01 UTC | 2020-07-21 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/rs2syqtb68rn.md) | maintenance | 2020-07-21 06:01 UTC | 2020-07-21 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/gkgp2fl0v7jt.md) | maintenance | 2020-07-21 20:01 UTC | 2020-07-21 23:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/m00q6fmhpzly.md) | maintenance | 2020-07-22 06:00 UTC | 2020-07-22 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/dcdjz13594cr.md) | maintenance | 2020-07-23 04:01 UTC | 2020-07-23 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/8c2dvrdx8b6l.md) | maintenance | 2020-07-23 05:01 UTC | 2020-07-23 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Canada SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/lxj9gzxssfhb.md) | maintenance | 2020-07-23 06:02 UTC | 2020-07-23 08:02 UTC | 2.0 h | resolved |
| [\[Scheduled\] US SMS/MMS and Brazil SMS Maintenance](https://rewindex.com/company/twilio/incidents/0bx137n0rhr2.md) | maintenance | 2020-07-24 04:01 UTC | 2020-07-24 04:30 UTC | 29 min | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/w69d6jddfw10.md) | maintenance | 2020-07-24 05:01 UTC | 2020-07-24 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] SMS Carrier Maintenance - AT&T Mexico](https://rewindex.com/company/twilio/incidents/zvxt9trkw8bx.md) | maintenance | 2020-07-26 05:01 UTC | 2020-07-26 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/zn264y89ckwx.md) | maintenance | 2020-07-27 04:00 UTC | 2020-07-27 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/1sdkz9tnwby2.md) | maintenance | 2020-07-28 05:00 UTC | 2020-07-28 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/7gf3wrw3ct3f.md) | maintenance | 2020-07-28 06:00 UTC | 2020-07-28 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/d99g7fj17hqt.md) | maintenance | 2020-07-29 05:00 UTC | 2020-07-29 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] US MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/hn0n6lbhrf76.md) | maintenance | 2020-07-29 06:02 UTC | 2020-07-29 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/rkvk2cbzc3vz.md) | maintenance | 2020-07-30 02:30 UTC | 2020-07-30 10:00 UTC | 7.5 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/dh9p9c4sgd9j.md) | maintenance | 2020-07-30 04:06 UTC | 2020-07-30 07:00 UTC | 2.9 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - US Cellular](https://rewindex.com/company/twilio/incidents/1c1bzp30jmb7.md) | maintenance | 2020-07-30 06:01 UTC | 2020-07-30 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Indonesia SMS Carrier Maintenance - XL Axiata](https://rewindex.com/company/twilio/incidents/pg9vt2f70vz3.md) | maintenance | 2020-07-30 16:00 UTC | 2020-07-30 18:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/tm3b5jj6xjbg.md) | maintenance | 2020-07-31 05:00 UTC | 2020-07-31 10:00 UTC | 5.0 h | resolved |

## Cite this

Twilio posted 83 status incidents in July 2020 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2020/07
- Citation: Twilio, “Twilio in July 2020” (2020-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2020/07 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in July 2020 (2020-07-01)](https://rewindex.com/company/twilio/2020/07)`


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Canonical: https://rewindex.com/company/twilio/2020/07 · Markdown: https://rewindex.com/company/twilio/2020/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:36:16.891Z