# Twilio in February 2020: incidents, uptime and changes

> Twilio in February 2020: 76 incidents on its status page (1 major or critical), 99.60% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2020/02
Last updated: 2020-03-03T16:13:00Z

- Incidents posted: 76 (major/critical: 1) · Maintenance: 35
- By vendor impact label: major 1, minor 63, none 12
- Uptime (vendor-reported): 99.60% free of major/critical incidents, 63.85% free of any incident; outage time 2 h 43 min, incident time 10.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2020](https://rewindex.com/company/twilio/2020/01.md) · Next: [March 2020](https://rewindex.com/company/twilio/2020/03.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Short code SMS delivery delays to US Sprint](https://rewindex.com/company/twilio/incidents/9xyk3l54nj1y.md) | major | 2020-02-29 15:29 UTC | 2020-02-29 18:12 UTC | 2.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Programmable Wireless SIM status changes, rate plan changes, and connectivity resets are delayed.](https://rewindex.com/company/twilio/incidents/xx4z80jbj5ry.md) | minor | 2020-02-01 21:05 UTC | 2020-02-01 23:33 UTC | 2.5 h | resolved |
| [Inbound calls are failing to Twilio Israel phone numbers](https://rewindex.com/company/twilio/incidents/kt5mylmx7fx4.md) | minor | 2020-02-02 01:24 UTC | 2020-02-02 05:13 UTC | 3.8 h | resolved |
| [Inbound Calls Failing to El Salvador numbers (+503).](https://rewindex.com/company/twilio/incidents/0x795bw0ktv5.md) | minor | 2020-02-02 09:37 UTC | 2020-02-02 15:12 UTC | 5.6 h | resolved |
| [SMS Delivery Failures in France](https://rewindex.com/company/twilio/incidents/n7f4lf80dh46.md) | minor | 2020-02-03 22:54 UTC | 2020-02-04 01:48 UTC | 2.9 h | resolved |
| [Partial outage in Spain impacting inbound calls](https://rewindex.com/company/twilio/incidents/hyrhhnvf2ff1.md) | minor | 2020-02-04 07:21 UTC | 2020-02-06 18:44 UTC | 2 d | resolved |
| [Message delivery status delays over shortcode to US Verizon recipients](https://rewindex.com/company/twilio/incidents/70bdn0lh5h3s.md) | minor | 2020-02-04 09:25 UTC | 2020-02-04 09:50 UTC | 25 min | resolved |
| [SMS Delivery Failures on TSTT](https://rewindex.com/company/twilio/incidents/lqzn8l8kh6cf.md) | minor | 2020-02-04 17:20 UTC | 2020-02-04 23:59 UTC | 6.7 h | resolved |
| [Inbound Calls Failing to a subset of Italy numbers](https://rewindex.com/company/twilio/incidents/z100g3cmqw46.md) | minor | 2020-02-05 08:24 UTC | 2020-02-05 09:05 UTC | 41 min | resolved |
| [Message delivery failures to United Kingdom Lycamobile](https://rewindex.com/company/twilio/incidents/4g77xkd2wj2w.md) | minor | 2020-02-05 11:09 UTC | 2020-02-05 21:43 UTC | 11 h | resolved |
| [Intermediate SMS non delivery to Telenor Pakistan Network (410-06) starting starting 11:32 UTC, February 5](https://rewindex.com/company/twilio/incidents/7b6zyh7st1hv.md) | minor | 2020-02-05 14:50 UTC | 2020-02-05 16:03 UTC | 1.2 h | resolved |
| [Intermediate SMS non delivery to Telenor Pakistan Network (410-06)  starting starting 09:48 UTC, February 6](https://rewindex.com/company/twilio/incidents/2qnhqqdnb8vj.md) | minor | 2020-02-06 10:50 UTC | 2020-02-06 14:27 UTC | 3.6 h | resolved |
| [Message delivery failures to United Kingdom Lycamobile](https://rewindex.com/company/twilio/incidents/0fnzmg207f7w.md) | minor | 2020-02-06 14:58 UTC | 2020-02-06 16:51 UTC | 1.9 h | resolved |
| [Elevated TaskRouter 500 Error Messages for Worker Statistics Service](https://rewindex.com/company/twilio/incidents/nt8n0wrvpj26.md) | minor | 2020-02-06 17:38 UTC | 2020-02-06 18:54 UTC | 1.3 h | resolved |
| [SMS Delivery Failures to Iran](https://rewindex.com/company/twilio/incidents/0p7g1s5nn5d8.md) | minor | 2020-02-06 21:38 UTC | 2020-02-06 23:22 UTC | 1.7 h | resolved |
| [SMS Delivery Delays to Claro Network (716-10) in Peru](https://rewindex.com/company/twilio/incidents/qj674tz9r9qc.md) | minor | 2020-02-07 02:24 UTC | 2020-02-07 10:04 UTC | 7.7 h | resolved |
| [Outbound delivery delays or failures towards India Vodafone Karnataka](https://rewindex.com/company/twilio/incidents/ycvx6zjlsmhb.md) | minor | 2020-02-07 10:26 UTC | 2020-02-07 11:27 UTC | 1.0 h | resolved |
| [Outbound delivery delays and failures towards South Africa Telkom.](https://rewindex.com/company/twilio/incidents/lm5c56lbp8p7.md) | minor | 2020-02-07 13:36 UTC | 2020-02-07 15:00 UTC | 1.4 h | resolved |
| [Outbound Calls failures towards South Africa Telkom.](https://rewindex.com/company/twilio/incidents/b70ygmx3jdbt.md) | minor | 2020-02-07 13:59 UTC | 2020-02-07 14:53 UTC | 54 min | resolved |
| [SMS Delivery Delays to Wind in Canada](https://rewindex.com/company/twilio/incidents/qjwn9r2jb3xf.md) | minor | 2020-02-07 20:11 UTC | 2020-02-07 21:20 UTC | 1.1 h | resolved |
| [Outbound SMS delivery failures to Nigeria MTN Network](https://rewindex.com/company/twilio/incidents/p8dfwstps5xt.md) | minor | 2020-02-09 12:31 UTC | 2020-02-09 15:16 UTC | 2.8 h | resolved |
| [Outbound SMS delivery failures for Yemen Mobile](https://rewindex.com/company/twilio/incidents/vb4zk8srz4nx.md) | minor | 2020-02-09 14:44 UTC | 2020-02-09 20:58 UTC | 6.2 h | resolved |
| [Outbound delivery delays and failures towards Egypt (Vodafone)](https://rewindex.com/company/twilio/incidents/xw2xjsx6169x.md) | minor | 2020-02-09 17:33 UTC | 2020-02-09 23:29 UTC | 5.9 h | resolved |
| [Engineering is investigating a potential issue with Programmable Wireless SIMs](https://rewindex.com/company/twilio/incidents/3c1k62j2d45z.md) | none | 2020-02-10 18:15 UTC | 2020-02-10 18:41 UTC | 26 min | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/f380l65v3mpf.md) | none | 2020-02-10 19:40 UTC | 2020-02-10 19:44 UTC | 4 min | resolved |
| [Intermittent Flex connection failures](https://rewindex.com/company/twilio/incidents/z5qtpd26dwhb.md) | minor | 2020-02-10 21:50 UTC | 2020-02-11 00:34 UTC | 2.7 h | resolved |
| [Failure receiving SMS in Malaysia](https://rewindex.com/company/twilio/incidents/lj80bbnqcf80.md) | minor | 2020-02-11 01:33 UTC | 2020-02-11 05:25 UTC | 3.9 h | resolved |
| [Outbound SMS messages to Yemen are failing](https://rewindex.com/company/twilio/incidents/0cbwsv9rkwk2.md) | minor | 2020-02-11 17:24 UTC | 2020-02-11 21:32 UTC | 4.1 h | resolved |
| [Elevated HTTP 500 errors returned on Video recordings and media compositions APIs](https://rewindex.com/company/twilio/incidents/3pyptn52ksgl.md) | none | 2020-02-12 04:05 UTC | 2020-02-12 04:05 UTC | 0 min | resolved |
| [Outbound shortcode delivery delays and failures towards T-Mobile.](https://rewindex.com/company/twilio/incidents/hqst20x15pjh.md) | minor | 2020-02-12 16:41 UTC | 2020-02-12 19:24 UTC | 2.7 h | resolved |
| [SMS Delivery Report Delays To The Philippines Over Philippine Local Longcode](https://rewindex.com/company/twilio/incidents/7xnzy86c3rfc.md) | minor | 2020-02-13 04:01 UTC | 2020-02-13 08:54 UTC | 4.9 h | resolved |
| [SMS Delivery Failures to Non-US numbers](https://rewindex.com/company/twilio/incidents/qxfyybp6g128.md) | minor | 2020-02-13 08:25 UTC | 2020-02-13 14:46 UTC | 6.3 h | resolved |
| [SMS Short Code Delivery Failures on GigSky](https://rewindex.com/company/twilio/incidents/rf27bbt1k6tt.md) | minor | 2020-02-13 10:26 UTC | 2020-02-13 12:42 UTC | 2.3 h | resolved |
| [Inbound Call Failures to El Salvador Numbers](https://rewindex.com/company/twilio/incidents/28qxgbhjkmzg.md) | minor | 2020-02-14 03:04 UTC | 2020-02-14 05:07 UTC | 2.0 h | resolved |
| [Outbound SMS delivery failures towards MTN Irancell](https://rewindex.com/company/twilio/incidents/0rcm9zkzyjzm.md) | minor | 2020-02-14 10:33 UTC | 2020-02-14 11:13 UTC | 40 min | resolved |
| [Increase in calls being terminated due to no audio being received](https://rewindex.com/company/twilio/incidents/v0mp59s92x53.md) | minor | 2020-02-14 15:16 UTC | 2020-02-14 17:46 UTC | 2.5 h | resolved |
| [Outbound SMS in Kenya](https://rewindex.com/company/twilio/incidents/1c375x22lv47.md) | minor | 2020-02-14 20:16 UTC | 2020-02-14 20:52 UTC | 36 min | resolved |
| [Outbound SMS to Airtel in Tanzania failing](https://rewindex.com/company/twilio/incidents/m4zr0x5cj86t.md) | minor | 2020-02-15 17:38 UTC | 2020-02-15 18:44 UTC | 1.1 h | resolved |
| [Inbound Calls Degradation Towards Canadian Phone Numbers](https://rewindex.com/company/twilio/incidents/6gd7kdy789l3.md) | minor | 2020-02-17 21:44 UTC | 2020-02-18 00:08 UTC | 2.4 h | resolved |
| [Some outbound calls to Japanese numbers are going to Voicemail](https://rewindex.com/company/twilio/incidents/kdwfz05hcb8h.md) | minor | 2020-02-18 10:40 UTC | 2020-02-18 11:49 UTC | 1.1 h | resolved |
| [Some inbound and outbound messages failed](https://rewindex.com/company/twilio/incidents/pnwl18gdtytb.md) | none | 2020-02-18 16:35 UTC | 2020-02-18 16:35 UTC | 0 min | resolved |
| [Outbound SMS Delivery Failures To Ethiopia MTN Network](https://rewindex.com/company/twilio/incidents/z57d65lbhxrq.md) | minor | 2020-02-18 21:56 UTC | 2020-02-18 22:45 UTC | 49 min | resolved |
| [SMS Delivery Delays Towards MTS Network in Russia](https://rewindex.com/company/twilio/incidents/4qzrw5nxr980.md) | minor | 2020-02-19 04:00 UTC | 2020-02-19 05:30 UTC | 1.5 h | resolved |
| [Errors on connecting to endpoint.twilio.com](https://rewindex.com/company/twilio/incidents/2t0jh1jkxp39.md) | minor | 2020-02-20 11:27 UTC | 2020-02-20 12:54 UTC | 1.4 h | resolved |
| [SMS Delivery Delays to Syriatel](https://rewindex.com/company/twilio/incidents/h9w34b41c2wp.md) | minor | 2020-02-20 11:50 UTC | 2020-02-20 13:05 UTC | 1.3 h | resolved |
| [Pricing API Cannot Retrieve Pricing Information for Some Countries](https://rewindex.com/company/twilio/incidents/ymxpgb5nqj4l.md) | minor | 2020-02-20 22:18 UTC | 2020-02-21 00:39 UTC | 2.4 h | resolved |
| [SMS Delivery Delays to the Viaero Wireless network from A Subset of US Long Codes and US Short Codes](https://rewindex.com/company/twilio/incidents/hjn3h8dhv6fs.md) | none | 2020-02-21 01:44 UTC | 2020-02-21 04:16 UTC | 2.5 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/673ff1kd98zc.md) | none | 2020-02-21 02:43 UTC | 2020-02-21 04:10 UTC | 1.4 h | resolved |
| [SMS Delivery Delays to Beeline Network in Russia](https://rewindex.com/company/twilio/incidents/rrt1fvfc24s6.md) | minor | 2020-02-21 04:45 UTC | 2020-02-21 10:30 UTC | 5.8 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/8zcbjt121ldr.md) | none | 2020-02-21 08:11 UTC | 2020-02-21 08:30 UTC | 19 min | resolved |
| [SMS Delivery Delays Outbound to Nigeria Airtel](https://rewindex.com/company/twilio/incidents/8dzwmj7lf06z.md) | minor | 2020-02-21 20:27 UTC | 2020-02-21 21:22 UTC | 55 min | resolved |
| [Programmable Wireless SIM Card Management API Calls Delayed](https://rewindex.com/company/twilio/incidents/ljw9tnghkph7.md) | minor | 2020-02-23 23:08 UTC | 2020-02-24 04:44 UTC | 5.6 h | resolved |
| [SMS Delivery Report Delays For Messages Sent From Twilio To Ncell Nepal](https://rewindex.com/company/twilio/incidents/889gbn7lz3dg.md) | minor | 2020-02-24 07:57 UTC | 2020-02-24 20:17 UTC | 12 h | resolved |
| [SMS Delivery Delays to Etisalat in Egypt](https://rewindex.com/company/twilio/incidents/h80tzkc92h19.md) | minor | 2020-02-24 08:40 UTC | 2020-02-24 11:29 UTC | 2.8 h | resolved |
| [Inbound SMS failing to Twilio numbers in Australia](https://rewindex.com/company/twilio/incidents/tyvnwjrmfnqc.md) | minor | 2020-02-24 13:01 UTC | 2020-02-24 14:03 UTC | 1.0 h | resolved |
| [SMS Delivery Failures on Airtel in Nigeria](https://rewindex.com/company/twilio/incidents/4whfqqbhg98y.md) | minor | 2020-02-24 13:49 UTC | 2020-02-24 14:50 UTC | 1.0 h | resolved |
| [Errors returned accessing console Phone numbers page](https://rewindex.com/company/twilio/incidents/p2190rhxzfzv.md) | minor | 2020-02-24 17:59 UTC | 2020-02-24 18:27 UTC | 28 min | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/qpp8tglbxgmd.md) | none | 2020-02-24 20:46 UTC | 2020-02-24 21:11 UTC | 25 min | resolved |
| [SMS Delivery Delays to Airtel in Bangladesh](https://rewindex.com/company/twilio/incidents/nkd58ss6hb37.md) | minor | 2020-02-25 09:30 UTC | 2020-02-25 11:57 UTC | 2.5 h | resolved |
| [Number verification intermittent issues with calls made through Verify product](https://rewindex.com/company/twilio/incidents/zm5fhykh75zr.md) | minor | 2020-02-25 11:47 UTC | 2020-02-25 12:31 UTC | 44 min | resolved |
| [SMS Delivery Delays to Airtel in Bangladesh](https://rewindex.com/company/twilio/incidents/1j0x9zd4bbtl.md) | minor | 2020-02-25 12:21 UTC | 2020-02-26 23:54 UTC | 36 h | resolved |
| [Caller ID verification partial failure](https://rewindex.com/company/twilio/incidents/bxk6htq4s4kf.md) | minor | 2020-02-25 12:31 UTC | 2020-02-25 16:56 UTC | 4.4 h | resolved |
| [On Call Engineers are Investigating an issue with 2FA](https://rewindex.com/company/twilio/incidents/t8rd5lmf33d5.md) | none | 2020-02-25 18:13 UTC | 2020-02-25 19:39 UTC | 1.4 h | resolved |
| [SMS Delivery Delays to Etisalat in Egypt](https://rewindex.com/company/twilio/incidents/w0twzvqmghyr.md) | minor | 2020-02-26 08:13 UTC | 2020-02-26 09:36 UTC | 1.4 h | resolved |
| [Voice Insights response latency](https://rewindex.com/company/twilio/incidents/fqt57kxclcs1.md) | minor | 2020-02-26 17:18 UTC | 2020-02-26 19:06 UTC | 1.8 h | resolved |
| [On Call Engineers are Investigating Studio latency issues](https://rewindex.com/company/twilio/incidents/vgkywv7znf5r.md) | none | 2020-02-26 18:57 UTC | 2020-02-26 19:12 UTC | 15 min | resolved |
| [SMS Delivery Delays from Twilio to Megafon Russia (250-002)](https://rewindex.com/company/twilio/incidents/kq0gsqgqbkgg.md) | minor | 2020-02-27 07:18 UTC | 2020-02-27 08:59 UTC | 1.7 h | resolved |
| [SMS Delivery Delays to Hot Mobile in Israel](https://rewindex.com/company/twilio/incidents/bg0nhs8x4287.md) | minor | 2020-02-27 09:47 UTC | 2020-02-27 16:50 UTC | 7.0 h | resolved |
| [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/6f6g930mh167.md) | none | 2020-02-27 16:51 UTC | 2020-02-27 17:34 UTC | 43 min | resolved |
| [SMS DLR Delays to Airtel in Bangladesh](https://rewindex.com/company/twilio/incidents/7bdm157qctt8.md) | minor | 2020-02-28 09:55 UTC | 2020-02-28 20:48 UTC | 11 h | resolved |
| [Support page redirect to Sendgrid support](https://rewindex.com/company/twilio/incidents/phtn3l6s7298.md) | minor | 2020-02-28 10:00 UTC | 2020-02-28 11:00 UTC | 1.0 h | resolved |
| [SMS Delivery delays and possible delivery failures  to mCell in Mozambique](https://rewindex.com/company/twilio/incidents/1snbg36n5767.md) | minor | 2020-02-28 10:34 UTC | 2020-03-03 16:13 UTC | 4 d | resolved |
| [Limited concurrent inbound calls to a subset of our Thai numbers](https://rewindex.com/company/twilio/incidents/hh4lz065sxvb.md) | minor | 2020-02-28 10:49 UTC | 2020-02-28 12:50 UTC | 2.0 h | resolved |
| [On Call Engineers are Investigating SIP Public pcap issue](https://rewindex.com/company/twilio/incidents/2vwct8c3fz1c.md) | none | 2020-02-28 20:26 UTC | 2020-02-28 21:34 UTC | 1.1 h | resolved |
| [SMS DLR Delays to Airtel in Bangladesh](https://rewindex.com/company/twilio/incidents/vt270vg64drv.md) | minor | 2020-02-29 01:29 UTC | 2020-03-01 00:03 UTC | 23 h | resolved |
| [Short code SMS delivery delays to US Sprint](https://rewindex.com/company/twilio/incidents/9xyk3l54nj1y.md) | major | 2020-02-29 15:29 UTC | 2020-02-29 18:12 UTC | 2.7 h | resolved |
| [SMS Delivery Failures to Kyrgyzstan Sky mobile](https://rewindex.com/company/twilio/incidents/z40hbkjf1yrh.md) | minor | 2020-02-29 22:40 UTC | 2020-03-01 01:10 UTC | 2.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] T-Mobile US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/g70xsf3l8nz6.md) | maintenance | 2020-02-03 08:01 UTC | 2020-02-03 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] AT&T Mexico SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/0l7chllkp8nv.md) | maintenance | 2020-02-04 06:00 UTC | 2020-02-04 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Tele2 Russia - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/0k34ztn57mzy.md) | maintenance | 2020-02-04 21:00 UTC | 2020-02-05 01:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US Longcode MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/tw9y1h68nll1.md) | maintenance | 2020-02-05 07:00 UTC | 2020-02-05 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Digi Malaysia SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/gxd6wcnzrx4d.md) | maintenance | 2020-02-05 16:00 UTC | 2020-02-05 22:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Small Regional US Carriers Maintenance](https://rewindex.com/company/twilio/incidents/k3hys6dz2cf3.md) | maintenance | 2020-02-07 04:01 UTC | 2020-02-07 11:02 UTC | 7.0 h | resolved |
| [\[Scheduled\] T-Mobile US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/kzcgff7cc10y.md) | maintenance | 2020-02-07 08:00 UTC | 2020-02-07 11:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] US Longcodes SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/mmc746bd6ztz.md) | maintenance | 2020-02-11 05:44 UTC | 2020-02-11 12:00 UTC | 6.3 h | resolved |
| [\[Scheduled\] US Shortcodes SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/7bc86yk2991w.md) | maintenance | 2020-02-11 20:00 UTC | 2020-02-11 22:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Tele2 Russia - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/tl95008lmdpn.md) | maintenance | 2020-02-11 21:01 UTC | 2020-02-12 01:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Megafon Russia - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/1y9r3fr181d2.md) | maintenance | 2020-02-12 20:00 UTC | 2020-02-13 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Verizon US - SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/73h0vwbrwsh7.md) | maintenance | 2020-02-13 05:01 UTC | 2020-02-13 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sprint US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/r3c1t7fql40b.md) | maintenance | 2020-02-13 06:00 UTC | 2020-02-13 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] T-Mobile US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/rsvbm88r0nsp.md) | maintenance | 2020-02-13 08:00 UTC | 2020-02-13 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Tele2 Kazakhstan - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/pmqh9yj8q2cj.md) | maintenance | 2020-02-14 02:30 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/qcxglyh502j8.md) | maintenance | 2020-02-14 05:01 UTC | 2020-02-14 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] AT&T Mexico SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/d53hzv5hj9h5.md) | maintenance | 2020-02-14 06:01 UTC | 2020-02-14 11:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/8f46kp9ycqlv.md) | maintenance | 2020-02-17 07:01 UTC | 2020-02-17 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/b6xwfq8kk9ct.md) | maintenance | 2020-02-18 05:00 UTC | 2020-02-18 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sprint US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/h830s8g2bfhs.md) | maintenance | 2020-02-18 06:00 UTC | 2020-02-18 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/017wnv2xdfvj.md) | maintenance | 2020-02-19 07:00 UTC | 2020-02-19 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/25lcp19r9skz.md) | maintenance | 2020-02-20 06:01 UTC | 2020-02-20 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US Shortcode SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/lwpvl7w4phcp.md) | maintenance | 2020-02-20 06:01 UTC | 2020-02-20 11:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Planned Maintenance today for a subset of phone numbers in the Philippines](https://rewindex.com/company/twilio/incidents/5c9f4k5xhn3h.md) | maintenance | 2020-02-20 17:01 UTC | 2020-02-20 20:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/9gff5v4whjtv.md) | maintenance | 2020-02-21 05:00 UTC | 2020-02-21 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Flex Insights dashboards visualization partner maintenance February 22nd, 2020, at 1:00-3:00 AM PDT](https://rewindex.com/company/twilio/incidents/7h9kdj0qvtj5.md) | maintenance | 2020-02-22 09:00 UTC | 2020-02-22 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sprint US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/j2cyc81nhky2.md) | maintenance | 2020-02-25 05:00 UTC | 2020-02-25 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Megafon Russia - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/rdydtw30l4n2.md) | maintenance | 2020-02-25 20:00 UTC | 2020-02-26 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] AT&T US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/bqg8g4x4k523.md) | maintenance | 2020-02-26 02:31 UTC | 2020-02-26 12:00 UTC | 9.5 h | resolved |
| [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/1x1drjg03xhh.md) | maintenance | 2020-02-26 07:00 UTC | 2020-02-26 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] AT&T US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/gwsmt5dqz3nd.md) | maintenance | 2020-02-27 02:30 UTC | 2020-02-27 12:00 UTC | 9.5 h | resolved |
| [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/27x7fg459bfv.md) | maintenance | 2020-02-27 05:00 UTC | 2020-02-27 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/1qnmbhpfzhxy.md) | maintenance | 2020-02-27 05:00 UTC | 2020-02-27 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Sprint US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/xfd60pdvjb7s.md) | maintenance | 2020-02-27 06:01 UTC | 2020-02-27 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US Small Carrier SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/2p8ts1pxbbcq.md) | maintenance | 2020-02-28 06:01 UTC | 2020-02-28 11:30 UTC | 5.5 h | resolved |

## Cite this

Twilio posted 76 status incidents in February 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2020/02
- Citation: Twilio, “Twilio in February 2020” (2020-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2020/02 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in February 2020 (2020-02-01)](https://rewindex.com/company/twilio/2020/02)`


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Canonical: https://rewindex.com/company/twilio/2020/02 · Markdown: https://rewindex.com/company/twilio/2020/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:35:58.876Z