# Twilio in June 2018: incidents, uptime and changes

> Twilio in June 2018: 19 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2018/06
Last updated: 2018-07-01T00:00:00Z

- Incidents posted: 19 (major/critical: 0) · Maintenance: 2
- By vendor impact label: minor 14, none 5
- Uptime (vendor-reported): 100% free of major/critical incidents, 96.54% free of any incident; outage time 0 min, incident time 24 h 51 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2018](https://rewindex.com/company/twilio/2018/05.md) · Next: [July 2018](https://rewindex.com/company/twilio/2018/07.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound German numbers failing](https://rewindex.com/company/twilio/incidents/c8fpjtxyt2q7.md) | minor | 2018-06-05 10:12 UTC | 2018-06-05 20:32 UTC | 10 h | resolved |
| [Twilio and Authy Help Center failing to load intermittently](https://rewindex.com/company/twilio/incidents/9s5tjfy9nxft.md) | minor | 2018-06-07 16:07 UTC | 2018-06-07 17:41 UTC | 1.6 h | resolved |
| [\[Scheduled\] Maintenance - Brazil Vitoria Region on one of our Inbound carriers](https://rewindex.com/company/twilio/incidents/d2gvx8rfqfwy.md) | none | 2018-06-10 05:00 UTC | 2018-06-10 05:30 UTC | 30 min | resolved |
| [Delivery Issues between US Toll-Free and AT&T and Sprint](https://rewindex.com/company/twilio/incidents/hkzs9d02nvqt.md) | none | 2018-06-10 06:48 UTC | 2018-06-10 07:24 UTC | 36 min | resolved |
| [SMS Delivery Failures to Cellcard, Cambodia (456-01)](https://rewindex.com/company/twilio/incidents/61vfgkh67ymm.md) | none | 2018-06-10 07:57 UTC | 2018-06-10 14:44 UTC | 6.8 h | resolved |
| [Delivery delays between US Toll-Free and AT&T and Sprint](https://rewindex.com/company/twilio/incidents/9nnjnmh16jmn.md) | none | 2018-06-11 03:35 UTC | 2018-06-11 05:48 UTC | 2.2 h | resolved |
| [Elevated failures on calls to France](https://rewindex.com/company/twilio/incidents/r8hk40ld966j.md) | minor | 2018-06-11 11:50 UTC | 2018-06-11 16:13 UTC | 4.4 h | resolved |
| [Inbound SMS delays towards Twilio UK Mobile Numbers](https://rewindex.com/company/twilio/incidents/dm09v0qbhld3.md) | minor | 2018-06-12 21:05 UTC | 2018-06-12 22:48 UTC | 1.7 h | resolved |
| [Calls failures and Conference failures in European Region](https://rewindex.com/company/twilio/incidents/yzxwlyxqp30n.md) | minor | 2018-06-14 01:30 UTC | 2018-06-14 02:07 UTC | 37 min | resolved |
| [Message delivery issues between Twilio US and Canada Toll-Free numbers and AT&T and Sprint](https://rewindex.com/company/twilio/incidents/ny1j3npj4lyj.md) | minor | 2018-06-14 03:30 UTC | 2018-06-14 04:01 UTC | 31 min | resolved |
| [SMS Delivery issue to Kenya Safaricom](https://rewindex.com/company/twilio/incidents/xmck8d0c4fmn.md) | none | 2018-06-21 13:10 UTC | 2018-06-21 14:02 UTC | 52 min | resolved |
| [We're investigating a problem resulting in an increased rate of call failures.](https://rewindex.com/company/twilio/incidents/4s3vqycvx37t.md) | minor | 2018-06-21 21:48 UTC | 2018-06-21 22:16 UTC | 28 min | resolved |
| [SIM Status update delays](https://rewindex.com/company/twilio/incidents/jhbf4cp2052h.md) | minor | 2018-06-21 23:22 UTC | 2018-06-22 00:16 UTC | 54 min | resolved |
| [Degraded delivery of SMS messages to Vodafone numbers in Germany](https://rewindex.com/company/twilio/incidents/gxggt1jw91cj.md) | minor | 2018-06-23 12:45 UTC | 2018-06-23 13:10 UTC | 25 min | resolved |
| [New Studio Flows are failing to execute](https://rewindex.com/company/twilio/incidents/qf62gqtmks8p.md) | minor | 2018-06-23 15:31 UTC | 2018-06-23 16:21 UTC | 50 min | resolved |
| [Increased API Latency impacting Call Resources](https://rewindex.com/company/twilio/incidents/w954m468r0gw.md) | minor | 2018-06-25 17:08 UTC | 2018-06-25 18:18 UTC | 1.2 h | resolved |
| [Delays in SMS delivery from US shortcodes to AT&T Numbers](https://rewindex.com/company/twilio/incidents/kkkdq8pjbwmr.md) | minor | 2018-06-28 07:50 UTC | 2018-06-28 08:00 UTC | 10 min | resolved |
| [Console failures adding credit cards, creating TwiML Bins and performing other actions](https://rewindex.com/company/twilio/incidents/jyj995z7v35x.md) | minor | 2018-06-28 22:34 UTC | 2018-06-28 23:12 UTC | 38 min | resolved |
| [Incoming faxes are failing to a subset of US Numbers](https://rewindex.com/company/twilio/incidents/vw1gy4nzjn7j.md) | minor | 2018-06-29 17:36 UTC | 2018-06-29 18:44 UTC | 1.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Toll-Free SMS carrier maintenance - 6/16, 21:00 - 01:00 PT](https://rewindex.com/company/twilio/incidents/gdjgnl5j1gqq.md) | maintenance | 2018-06-17 04:00 UTC | 2018-06-17 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Toll-Free SMS carrier maintenance - 6/17, 21:00 - 01:00 PT](https://rewindex.com/company/twilio/incidents/zf5fhhn3gr1b.md) | maintenance | 2018-06-18 04:00 UTC | 2018-06-18 08:00 UTC | 4.0 h | resolved |

## Cite this

Twilio posted 19 status incidents in June 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2018/06
- Citation: Twilio, “Twilio in June 2018” (2018-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2018/06 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in June 2018 (2018-06-01)](https://rewindex.com/company/twilio/2018/06)`


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Canonical: https://rewindex.com/company/twilio/2018/06 · Markdown: https://rewindex.com/company/twilio/2018/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:32.559Z