# Twilio in February 2018: incidents, uptime and changes

> Twilio in February 2018: 16 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2018/02
Last updated: 2018-03-01T08:28:00Z

- Incidents posted: 16 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 15, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 90.91% free of any incident; outage time 0 min, incident time 2.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2018](https://rewindex.com/company/twilio/2018/01.md) · Next: [March 2018](https://rewindex.com/company/twilio/2018/03.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Activating and Deactivating SIMs Delayed for Programmable Wireless](https://rewindex.com/company/twilio/incidents/hj21fzvpx6cm.md) | minor | 2018-02-02 00:50 UTC | 2018-02-02 04:37 UTC | 3.8 h | resolved |
| [Inbound Call Failures in France](https://rewindex.com/company/twilio/incidents/x8xngs9glxh5.md) | minor | 2018-02-03 17:34 UTC | 2018-02-04 20:13 UTC | 27 h | resolved |
| [Inbound call failures in Peru](https://rewindex.com/company/twilio/incidents/n0g7y80gn8kc.md) | minor | 2018-02-03 19:56 UTC | 2018-02-03 23:49 UTC | 3.9 h | resolved |
| [Hold music not playing for a subset of phone calls](https://rewindex.com/company/twilio/incidents/wkjflsq2rfqd.md) | minor | 2018-02-07 18:23 UTC | 2018-02-07 18:43 UTC | 20 min | resolved |
| [Newly created accounts missing features](https://rewindex.com/company/twilio/incidents/254lds3m9d37.md) | minor | 2018-02-09 22:54 UTC | 2018-02-10 00:40 UTC | 1.8 h | resolved |
| [Call failures on a subset of French and Dutch numbers](https://rewindex.com/company/twilio/incidents/r0kphk378y0n.md) | minor | 2018-02-11 13:46 UTC | 2018-02-12 00:29 UTC | 11 h | resolved |
| [One way audio on inbound calls to +813 Tokyo numbers](https://rewindex.com/company/twilio/incidents/1kv4z0g672m8.md) | minor | 2018-02-13 07:00 UTC | 2018-02-13 12:37 UTC | 5.6 h | resolved |
| [Elevated rate of 500s when connecting to Rooms](https://rewindex.com/company/twilio/incidents/shyjdm46sn42.md) | minor | 2018-02-14 23:25 UTC | 2018-02-14 23:35 UTC | 10 min | resolved |
| [Conference is degraded](https://rewindex.com/company/twilio/incidents/5wnslg95xsqc.md) | minor | 2018-02-17 08:36 UTC | 2018-02-17 09:39 UTC | 1.1 h | resolved |
| [Elevated errors to Voice Webhook Callbacks](https://rewindex.com/company/twilio/incidents/gsr1vzvs4lxq.md) | minor | 2018-02-17 23:44 UTC | 2018-02-18 00:56 UTC | 1.2 h | resolved |
| [Inbound call failures in Israel to a subset of Twilio numbers](https://rewindex.com/company/twilio/incidents/rh4zrgwz94rz.md) | minor | 2018-02-19 13:31 UTC | 2018-02-19 14:23 UTC | 52 min | resolved |
| [Elevated rate of Mobile-Originated Command SMS Failures](https://rewindex.com/company/twilio/incidents/mzrkqlkm770r.md) | minor | 2018-02-20 18:03 UTC | 2018-02-20 18:55 UTC | 52 min | resolved |
| [Elevated errors in initiating Calls and fetching Calls via API, Console and Voice insights](https://rewindex.com/company/twilio/incidents/03w82vfyjj8j.md) | minor | 2018-02-20 20:34 UTC | 2018-02-20 21:15 UTC | 41 min | resolved |
| [Delays in Inbound and outbound SMS messages sent to/from phone numbers in Chile](https://rewindex.com/company/twilio/incidents/dt29m7zwcy1n.md) | minor | 2018-02-23 19:42 UTC | 2018-02-23 20:26 UTC | 44 min | resolved |
| [Inbound call failures in New Zealand and Australia](https://rewindex.com/company/twilio/incidents/rkyx4yylylxl.md) | minor | 2018-02-28 12:30 UTC | 2018-02-28 19:09 UTC | 6.7 h | resolved |
| [Delays in Email Notifications for Port Status](https://rewindex.com/company/twilio/incidents/zp49w2py4bfl.md) | none | 2018-02-28 23:12 UTC | 2018-03-01 08:28 UTC | 9.3 h | resolved |

## Cite this

Twilio posted 16 status incidents in February 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2018/02
- Citation: Twilio, “Twilio in February 2018” (2018-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2018/02 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in February 2018 (2018-02-01)](https://rewindex.com/company/twilio/2018/02)`


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Canonical: https://rewindex.com/company/twilio/2018/02 · Markdown: https://rewindex.com/company/twilio/2018/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:47:37.220Z