# Twilio in November 2017: incidents, uptime and changes

> Twilio in November 2017: 18 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2017/11
Last updated: 2017-12-01T00:00:00Z

- Incidents posted: 18 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 13, none 5
- Uptime (vendor-reported): 100% free of major/critical incidents, 94.61% free of any incident; outage time 0 min, incident time 38 h 45 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2017](https://rewindex.com/company/twilio/2017/10.md) · Next: [December 2017](https://rewindex.com/company/twilio/2017/12.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated Call Failures to Twilio French Phone Numbers](https://rewindex.com/company/twilio/incidents/yrgn2kwp6mjn.md) | minor | 2017-11-01 15:35 UTC | 2017-11-01 17:44 UTC | 2.1 h | resolved |
| [US SMS Delivery Failures](https://rewindex.com/company/twilio/incidents/91wsyyhrpck3.md) | minor | 2017-11-01 16:53 UTC | 2017-11-01 17:45 UTC | 52 min | resolved |
| [Elevated network errors](https://rewindex.com/company/twilio/incidents/l6mpsb99jdvh.md) | none | 2017-11-02 07:59 UTC | 2017-11-02 08:17 UTC | 18 min | resolved |
| [Elevated level of dropped inbound calls to US toll free numbers](https://rewindex.com/company/twilio/incidents/jqktz5jynzv4.md) | none | 2017-11-03 14:46 UTC | 2017-11-03 14:46 UTC | 0 min | resolved |
| [Delays listing recent Calls in Console and via REST API](https://rewindex.com/company/twilio/incidents/v73gcjr0ngx1.md) | minor | 2017-11-03 15:59 UTC | 2017-11-03 17:30 UTC | 1.5 h | resolved |
| [Programmable Wireless - Elevated failures of device-originated SMS messages](https://rewindex.com/company/twilio/incidents/410pl220d6yp.md) | minor | 2017-11-06 18:55 UTC | 2017-11-06 19:49 UTC | 54 min | resolved |
| [Issue with receiving SMS messages in Mexico](https://rewindex.com/company/twilio/incidents/r50sv7r0dg3b.md) | minor | 2017-11-10 23:36 UTC | 2017-11-11 00:09 UTC | 33 min | resolved |
| [Errors accessing Console](https://rewindex.com/company/twilio/incidents/7w8b97v9jk3x.md) | none | 2017-11-14 16:26 UTC | 2017-11-14 16:26 UTC | 0 min | resolved |
| [Debugger processing delays](https://rewindex.com/company/twilio/incidents/mkjln1jbwvhz.md) | minor | 2017-11-15 16:48 UTC | 2017-11-15 23:29 UTC | 6.7 h | resolved |
| [Inbound calls to some +1604 numbers failed](https://rewindex.com/company/twilio/incidents/mycgcny9dyfp.md) | none | 2017-11-19 03:23 UTC | 2017-11-19 03:23 UTC | 0 min | resolved |
| [Some mobile-originated messages delayed](https://rewindex.com/company/twilio/incidents/5xvtpv6v2d06.md) | none | 2017-11-20 08:48 UTC | 2017-11-20 08:48 UTC | 0 min | resolved |
| [Delayed delivery receipts for some US short codes](https://rewindex.com/company/twilio/incidents/z2gd3wl10lpf.md) | minor | 2017-11-21 17:23 UTC | 2017-11-21 22:07 UTC | 4.7 h | resolved |
| [Inbound call failures in Brazil](https://rewindex.com/company/twilio/incidents/mt442ztzh8l8.md) | minor | 2017-11-21 19:15 UTC | 2017-11-22 14:33 UTC | 19 h | resolved |
| [Failures on Canadian Short Codes](https://rewindex.com/company/twilio/incidents/4s5f87j4835c.md) | minor | 2017-11-23 15:20 UTC | 2017-11-23 16:06 UTC | 46 min | resolved |
| [Failures on numbers in Netherlands, France, Germany, Ireland, Belgium, Poland and Sweden](https://rewindex.com/company/twilio/incidents/4xlnvd3qkt1g.md) | minor | 2017-11-23 23:42 UTC | 2017-11-24 00:19 UTC | 37 min | resolved |
| [Failures with inbound calls in Italy](https://rewindex.com/company/twilio/incidents/nvm867htdstn.md) | minor | 2017-11-24 10:41 UTC | 2017-11-24 15:01 UTC | 4.3 h | resolved |
| [Delays on short code traffic for AT&T](https://rewindex.com/company/twilio/incidents/wtjxrzkvc0ct.md) | minor | 2017-11-24 12:24 UTC | 2017-11-24 15:04 UTC | 2.7 h | resolved |
| [Failures on inbound calls to Germany](https://rewindex.com/company/twilio/incidents/f2g3k2g3m2rz.md) | minor | 2017-11-24 13:51 UTC | 2017-11-24 15:02 UTC | 1.2 h | resolved |

## Cite this

Twilio posted 18 status incidents in November 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2017/11
- Citation: Twilio, “Twilio in November 2017” (2017-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2017/11 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in November 2017 (2017-11-01)](https://rewindex.com/company/twilio/2017/11)`


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Canonical: https://rewindex.com/company/twilio/2017/11 · Markdown: https://rewindex.com/company/twilio/2017/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:15:50.209Z