# Twilio in April 2017: incidents, uptime and changes

> Twilio in April 2017: 16 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2017/04
Last updated: 2017-05-01T00:00:00Z

- Incidents posted: 16 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 15, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 93.40% free of any incident; outage time 0 min, incident time 47 h 30 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2017](https://rewindex.com/company/twilio/2017/03.md) · Next: [May 2017](https://rewindex.com/company/twilio/2017/05.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded Service for receiving calls to Mexican Numbers](https://rewindex.com/company/twilio/incidents/xcpx1sfskrps.md) | minor | 2017-04-04 23:12 UTC | 2017-04-04 23:48 UTC | 36 min | resolved |
| [Degraded Toll-free sms delivery](https://rewindex.com/company/twilio/incidents/n16cm8p7xhtv.md) | minor | 2017-04-05 19:20 UTC | 2017-04-05 20:42 UTC | 1.4 h | resolved |
| [Inbound Concatenated Messages Delayed](https://rewindex.com/company/twilio/incidents/l0tzgtyqzmbc.md) | minor | 2017-04-07 18:36 UTC | 2017-04-07 20:33 UTC | 1.9 h | resolved |
| [Payments are currently failing in Console](https://rewindex.com/company/twilio/incidents/z0nv636bjqlj.md) | minor | 2017-04-09 04:49 UTC | 2017-04-09 05:40 UTC | 51 min | resolved |
| [Degraded service for incoming calls to some numbers in Lithuania](https://rewindex.com/company/twilio/incidents/8jypg4pnn4mw.md) | minor | 2017-04-10 11:37 UTC | 2017-04-10 13:49 UTC | 2.2 h | resolved |
| [Degraded Audio](https://rewindex.com/company/twilio/incidents/g85ygg3xrkxx.md) | minor | 2017-04-11 22:15 UTC | 2017-04-12 00:54 UTC | 2.6 h | resolved |
| [Inbound call failures in Greece.](https://rewindex.com/company/twilio/incidents/h72mkq6zyvmb.md) | minor | 2017-04-13 01:24 UTC | 2017-04-13 04:15 UTC | 2.9 h | resolved |
| [Inbound calls to Twilio UK toll free numbers are failing](https://rewindex.com/company/twilio/incidents/1x324ng8m9h7.md) | minor | 2017-04-13 10:11 UTC | 2017-04-13 14:21 UTC | 4.2 h | resolved |
| [Multiple voice service failures](https://rewindex.com/company/twilio/incidents/qhj05kt5y5dx.md) | minor | 2017-04-14 05:52 UTC | 2017-04-14 06:45 UTC | 53 min | resolved |
| [Degraded service for receiving calls in Brazil - Recife (+5581)](https://rewindex.com/company/twilio/incidents/3dkq4tmc35x8.md) | minor | 2017-04-17 12:38 UTC | 2017-04-17 17:52 UTC | 5.2 h | resolved |
| [SMS Delivery Receipts missing on a small percentage of messages](https://rewindex.com/company/twilio/incidents/0r97dxmtv5dw.md) | minor | 2017-04-19 23:21 UTC | 2017-04-20 04:22 UTC | 5.0 h | resolved |
| [Problems with TaskRouter tasks getting cancelled incorrectly](https://rewindex.com/company/twilio/incidents/qt129j5g7vf6.md) | minor | 2017-04-20 12:19 UTC | 2017-04-20 12:49 UTC | 30 min | resolved |
| [Small percentage of incoming Australian SMS messages not received](https://rewindex.com/company/twilio/incidents/2dqchsvt3pcj.md) | minor | 2017-04-20 15:44 UTC | 2017-04-20 16:39 UTC | 55 min | resolved |
| [Inbound and outbound UK SMS messages partial degradation](https://rewindex.com/company/twilio/incidents/v18d1ymf6gwb.md) | minor | 2017-04-22 15:11 UTC | 2017-04-23 09:03 UTC | 18 h | resolved |
| [Issue delivering small percentage of MMS.](https://rewindex.com/company/twilio/incidents/vtb2vkdjc9bg.md) | minor | 2017-04-23 07:29 UTC | 2017-04-23 09:30 UTC | 2.0 h | resolved |
| [Inbound calls to Twilio numbers in Poland failing](https://rewindex.com/company/twilio/incidents/kt73qtw57zv4.md) | none | 2017-04-25 08:07 UTC | 2017-04-25 08:15 UTC | 8 min | resolved |

## Cite this

Twilio posted 16 status incidents in April 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2017/04
- Citation: Twilio, “Twilio in April 2017” (2017-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2017/04 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in April 2017 (2017-04-01)](https://rewindex.com/company/twilio/2017/04)`


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Canonical: https://rewindex.com/company/twilio/2017/04 · Markdown: https://rewindex.com/company/twilio/2017/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:38.426Z