# Twilio in March 2017: incidents, uptime and changes > Twilio in March 2017: 30 incidents on its status page (2 major or critical), 99.12% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages. Canonical: https://rewindex.com/company/twilio/2017/03 Last updated: 2017-04-01T00:00:00Z - Incidents posted: 30 (major/critical: 2) · Maintenance: 0 - By vendor impact label: major 2, minor 17, none 11 - Uptime (vendor-reported): 99.12% free of major/critical incidents, 94.82% free of any incident; outage time 6 h 30 min, incident time 38 h 32 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [February 2017](https://rewindex.com/company/twilio/2017/02.md) · Next: [April 2017](https://rewindex.com/company/twilio/2017/04.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Twilio Console unavailable](https://rewindex.com/company/twilio/incidents/xmr4n5k2t6km.md) | major | 2017-03-14 13:46 UTC | 2017-03-14 15:58 UTC | 2.2 h | resolved | | [Helpdesk unavailable](https://rewindex.com/company/twilio/incidents/82pw7fvf15wc.md) | major | 2017-03-15 19:56 UTC | 2017-03-16 00:14 UTC | 4.3 h | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Delays in the availability of Transcriptions](https://rewindex.com/company/twilio/incidents/v2tmc7bk9kw7.md) | minor | 2017-03-01 00:38 UTC | 2017-03-01 02:16 UTC | 1.6 h | resolved | | [Investigating potential message duplication issues with inbound SMS messages from Verizon in the US](https://rewindex.com/company/twilio/incidents/v4yd91zvdtql.md) | none | 2017-03-01 17:52 UTC | 2017-03-01 18:00 UTC | 8 min | resolved | | [Delays in the availability of Recordings audio files](https://rewindex.com/company/twilio/incidents/30lpl1mzk72t.md) | none | 2017-03-01 18:56 UTC | 2017-03-02 18:52 UTC | 24 h | resolved | | [Investigating SMS deliverability issues to Bouygues Telecom in France](https://rewindex.com/company/twilio/incidents/2t927j7wmhsr.md) | none | 2017-03-03 15:05 UTC | 2017-03-03 17:51 UTC | 2.8 h | resolved | | [Elevated levels of errors creating Task Router tasks](https://rewindex.com/company/twilio/incidents/qbjr0nyt689f.md) | none | 2017-03-05 11:34 UTC | 2017-03-05 11:34 UTC | 0 min | resolved | | [Outgoing SMS to Brazil (Claro) deliverability issues](https://rewindex.com/company/twilio/incidents/4bk76c2gfmj0.md) | none | 2017-03-08 13:57 UTC | 2017-03-08 13:57 UTC | 0 min | resolved | | [Degraded Service for receiving calls in Brazil - São José dos Campos (+5512)](https://rewindex.com/company/twilio/incidents/9hh570y9q7d3.md) | minor | 2017-03-08 16:24 UTC | 2017-03-08 16:32 UTC | 8 min | resolved | | [Issue With Search Funcitonality On https://twilio.kddi-web.com/](https://rewindex.com/company/twilio/incidents/k3b37yd3b77p.md) | minor | 2017-03-09 04:08 UTC | 2017-03-09 05:58 UTC | 1.8 h | resolved | | [Delivery issues of SMS from toll free numbers](https://rewindex.com/company/twilio/incidents/69jnq1h8smk9.md) | minor | 2017-03-09 18:21 UTC | 2017-03-09 18:55 UTC | 34 min | resolved | | [Increased number of calls fail to connect](https://rewindex.com/company/twilio/incidents/6zb4gjh383h6.md) | minor | 2017-03-10 23:09 UTC | 2017-03-11 00:38 UTC | 1.5 h | resolved | | [Delivery delay inbound messages to Twilio Mexico numbers](https://rewindex.com/company/twilio/incidents/njz5896q6vnb.md) | minor | 2017-03-11 08:13 UTC | 2017-03-11 08:20 UTC | 7 min | resolved | | [Degraded Service for receiving calls in Brazil - Recife (+5581)](https://rewindex.com/company/twilio/incidents/s7wb3zzp95zr.md) | minor | 2017-03-13 15:01 UTC | 2017-03-13 20:05 UTC | 5.1 h | resolved | | [Twilio Console unavailable](https://rewindex.com/company/twilio/incidents/xmr4n5k2t6km.md) | major | 2017-03-14 13:46 UTC | 2017-03-14 15:58 UTC | 2.2 h | resolved | | [Helpdesk unavailable](https://rewindex.com/company/twilio/incidents/82pw7fvf15wc.md) | major | 2017-03-15 19:56 UTC | 2017-03-16 00:14 UTC | 4.3 h | resolved | | [Intermittent Failures in Global Conference](https://rewindex.com/company/twilio/incidents/j5c9yxjw05vp.md) | minor | 2017-03-17 22:12 UTC | 2017-03-17 22:46 UTC | 34 min | resolved | | [Elevated errors on outbound short code MMS](https://rewindex.com/company/twilio/incidents/d6z3dx9rbdys.md) | minor | 2017-03-19 17:21 UTC | 2017-03-19 17:52 UTC | 31 min | resolved | | [Increase filtering on Twilio Shortened URLs](https://rewindex.com/company/twilio/incidents/2nzbqmvpd7xl.md) | none | 2017-03-20 18:02 UTC | 2017-03-21 00:09 UTC | 6.1 h | resolved | | [Errors on Account Upgrade](https://rewindex.com/company/twilio/incidents/35w3lj4z0z8m.md) | minor | 2017-03-21 12:32 UTC | 2017-03-21 13:35 UTC | 1.1 h | resolved | | [Degraded Inbound SMS to a Subset of UK Landline/Fixed Numbers](https://rewindex.com/company/twilio/incidents/wzdcf640kp8x.md) | none | 2017-03-23 00:18 UTC | 2017-03-23 00:29 UTC | 11 min | resolved | | [Brief delay receiving some US SMS messages](https://rewindex.com/company/twilio/incidents/0c72hxxx9trh.md) | none | 2017-03-23 17:06 UTC | 2017-03-23 17:06 UTC | 0 min | resolved | | [Reports of one way audio on inbound calls in the Brazil area +5571](https://rewindex.com/company/twilio/incidents/0yzkp72cqlhc.md) | none | 2017-03-23 20:57 UTC | 2017-03-23 21:01 UTC | 4 min | resolved | | [High error rates viewing Notifications from API’s and Console](https://rewindex.com/company/twilio/incidents/mcv30r6r6z23.md) | none | 2017-03-23 23:56 UTC | 2017-03-23 23:56 UTC | 0 min | resolved | | [Some incoming calls to U.K. numbers failing](https://rewindex.com/company/twilio/incidents/fzbwx2nxp1pb.md) | minor | 2017-03-24 09:20 UTC | 2017-03-24 09:46 UTC | 26 min | resolved | | [Increased error rate for API requests for completed Programmable SMS messages](https://rewindex.com/company/twilio/incidents/ynwjy8t7g8k8.md) | none | 2017-03-25 23:18 UTC | 2017-03-25 23:34 UTC | 16 min | resolved | | [Degraded Service for receiving calls in Brazil - Brasilia (+5561)](https://rewindex.com/company/twilio/incidents/3r4zspj71yxd.md) | minor | 2017-03-27 14:39 UTC | 2017-03-27 16:14 UTC | 1.6 h | resolved | | [Degraded Service for receiving calls in Brazil - Recife (+5581)](https://rewindex.com/company/twilio/incidents/xs85j76sgccj.md) | minor | 2017-03-27 18:21 UTC | 2017-03-27 20:13 UTC | 1.9 h | resolved | | [Degraded service for support ticket creation through the Console](https://rewindex.com/company/twilio/incidents/4n2gk27sgbxb.md) | minor | 2017-03-28 18:22 UTC | 2017-03-29 01:45 UTC | 7.4 h | resolved | | [Degraded service for receiving calls in Brazil - Recife (+5581)](https://rewindex.com/company/twilio/incidents/zf9mf4vtdfcr.md) | minor | 2017-03-29 19:40 UTC | 2017-03-30 02:54 UTC | 7.2 h | resolved | | [Degraded Service for receiving calls in Brazil - Brasilia (+5561)](https://rewindex.com/company/twilio/incidents/vqy7y0t51nht.md) | minor | 2017-03-31 17:37 UTC | 2017-03-31 17:59 UTC | 22 min | resolved | | [High error rates viewing Notifications from API’s and Console](https://rewindex.com/company/twilio/incidents/8z3pd0kkn3hg.md) | minor | 2017-03-31 18:07 UTC | 2017-03-31 18:19 UTC | 12 min | resolved | ## Cite this Twilio posted 30 status incidents in March 2017 (2 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/twilio/2017/03 - Citation: Twilio, “Twilio in March 2017” (2017-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2017/03 (CC BY 4.0). - Markdown link: `[Twilio: Twilio in March 2017 (2017-03-01)](https://rewindex.com/company/twilio/2017/03)` --- Canonical: https://rewindex.com/company/twilio/2017/03 · Markdown: https://rewindex.com/company/twilio/2017/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:45.849Z