# Twilio in January 2017: incidents, uptime and changes

> Twilio in January 2017: 14 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2017/01
Last updated: 2017-02-01T00:30:00Z

- Incidents posted: 14 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 14
- Uptime (vendor-reported): 100% free of major/critical incidents, 93.81% free of any incident; outage time 0 min, incident time 46 h
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2016](https://rewindex.com/company/twilio/2016/12.md) · Next: [February 2017](https://rewindex.com/company/twilio/2017/02.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [High latency in requests to retrieve Recording and Transcription resources.](https://rewindex.com/company/twilio/incidents/pd6bc1342gt2.md) | minor | 2017-01-01 04:15 UTC | 2017-01-01 10:03 UTC | 5.8 h | resolved |
| [Short code message delivery delays toward T-Mobile](https://rewindex.com/company/twilio/incidents/87cg215t5wlz.md) | minor | 2017-01-06 19:24 UTC | 2017-01-07 01:22 UTC | 6.0 h | resolved |
| [Inbound connectivity to some Brazil Twilio numbers](https://rewindex.com/company/twilio/incidents/zr5kyfltq3zf.md) | minor | 2017-01-09 21:17 UTC | 2017-01-09 21:41 UTC | 24 min | resolved |
| [Increase in Outbound SMS failures to India](https://rewindex.com/company/twilio/incidents/nr3qjhv0wlvl.md) | minor | 2017-01-11 09:17 UTC | 2017-01-11 10:44 UTC | 1.4 h | resolved |
| [Intermittent issues in submitting support tickets](https://rewindex.com/company/twilio/incidents/h1ws7vk6wykx.md) | minor | 2017-01-12 13:36 UTC | 2017-01-12 14:41 UTC | 1.1 h | resolved |
| [Short code delays to some T-Mobile subscribers in the US](https://rewindex.com/company/twilio/incidents/s32fms96dm83.md) | minor | 2017-01-13 20:08 UTC | 2017-01-14 09:33 UTC | 13 h | resolved |
| [Delays processing recordings](https://rewindex.com/company/twilio/incidents/3h1402wx416n.md) | minor | 2017-01-14 01:10 UTC | 2017-01-14 02:26 UTC | 1.3 h | resolved |
| [Small percentage of Inbound SMS unreceived in Australia](https://rewindex.com/company/twilio/incidents/xqm9f8196tp0.md) | minor | 2017-01-15 10:43 UTC | 2017-01-15 11:23 UTC | 40 min | resolved |
| [Degraded Service receiving International Calls in Hong Kong](https://rewindex.com/company/twilio/incidents/tjnp1wr191hc.md) | minor | 2017-01-21 19:46 UTC | 2017-01-22 01:24 UTC | 5.6 h | resolved |
| [Degraded SMS messages service in the UK](https://rewindex.com/company/twilio/incidents/g1m10q8jglrp.md) | minor | 2017-01-23 10:34 UTC | 2017-01-23 14:51 UTC | 4.3 h | resolved |
| [Inbound connectivity to some Brazil Twilio numbers](https://rewindex.com/company/twilio/incidents/2dhdhwz39t6g.md) | minor | 2017-01-24 03:29 UTC | 2017-01-24 04:04 UTC | 35 min | resolved |
| [Authy: Increase in phone number validation failures.](https://rewindex.com/company/twilio/incidents/5w50s0pbt5ww.md) | minor | 2017-01-25 22:34 UTC | 2017-01-26 00:01 UTC | 1.4 h | resolved |
| [Degraded Service for receiving calls in Brazil - São José dos Campos (+5512)](https://rewindex.com/company/twilio/incidents/g326cxdjyrth.md) | minor | 2017-01-26 17:14 UTC | 2017-01-26 17:40 UTC | 26 min | resolved |
| [Degraded SMS Deliverability for EE 4G in the UK](https://rewindex.com/company/twilio/incidents/v42m26c1ghnx.md) | minor | 2017-01-31 19:10 UTC | 2017-02-01 00:30 UTC | 5.3 h | resolved |

## Cite this

Twilio posted 14 status incidents in January 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2017/01
- Citation: Twilio, “Twilio in January 2017” (2017-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2017/01 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in January 2017 (2017-01-01)](https://rewindex.com/company/twilio/2017/01)`


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Canonical: https://rewindex.com/company/twilio/2017/01 · Markdown: https://rewindex.com/company/twilio/2017/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:33:20.748Z