# Twilio in May 2016: incidents, uptime and changes

> Twilio in May 2016: 15 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2016/05
Last updated: 2016-06-01T00:00:00Z

- Incidents posted: 15 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 11, none 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 91.27% free of any incident; outage time 0 min, incident time 2.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2016](https://rewindex.com/company/twilio/2016/04.md) · Next: [June 2016](https://rewindex.com/company/twilio/2016/06.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Retrieval of messages information is delayed](https://rewindex.com/company/twilio/incidents/f1xhcrr6rwcb.md) | minor | 2016-05-02 15:30 UTC | 2016-05-03 23:53 UTC | 32 h | resolved |
| [Intermittent problems with Twilio shortened URLs in SMS messages](https://rewindex.com/company/twilio/incidents/mdm8lrfdks5l.md) | minor | 2016-05-06 20:34 UTC | 2016-05-06 21:38 UTC | 1.1 h | resolved |
| [Issues reaching Twilio North American Toll-Free Numbers for calls originated from Canadian phone numbers](https://rewindex.com/company/twilio/incidents/w5dvt9lq30f6.md) | minor | 2016-05-09 16:51 UTC | 2016-05-10 00:50 UTC | 8.0 h | resolved |
| [SMS Short Code Delivery Issues for Sprint handsets](https://rewindex.com/company/twilio/incidents/bj31z7hbsr3y.md) | minor | 2016-05-12 19:20 UTC | 2016-05-13 03:03 UTC | 7.7 h | resolved |
| [Issues with Authy Dashboard login](https://rewindex.com/company/twilio/incidents/05cybrtp2vj0.md) | minor | 2016-05-14 01:26 UTC | 2016-05-14 01:59 UTC | 33 min | resolved |
| [Call failures on inbound calls to landline numbers in Mexico](https://rewindex.com/company/twilio/incidents/0cm0y0pqjfhg.md) | minor | 2016-05-14 09:04 UTC | 2016-05-14 12:03 UTC | 3.0 h | resolved |
| [Brief service interruption with Twilio Console](https://rewindex.com/company/twilio/incidents/r151n2124hz5.md) | none | 2016-05-17 17:41 UTC | 2016-05-17 17:41 UTC | 0 min | resolved |
| [Call failures on inbound calls to landline numbers in Mexico](https://rewindex.com/company/twilio/incidents/vkyb3j4t58wq.md) | none | 2016-05-19 17:23 UTC | 2016-05-19 17:23 UTC | 0 min | resolved |
| [Delayed delivery for a percentage of US short code messages](https://rewindex.com/company/twilio/incidents/4cst53f1hmvh.md) | minor | 2016-05-19 19:11 UTC | 2016-05-19 21:08 UTC | 1.9 h | resolved |
| [Elevated outbound call failures for Programmable Voice SIP and SIP Trunking in the US](https://rewindex.com/company/twilio/incidents/x4mxh183dmff.md) | minor | 2016-05-19 19:33 UTC | 2016-05-19 21:29 UTC | 1.9 h | resolved |
| [US Long Code MMS Messages are missing delivery receipts](https://rewindex.com/company/twilio/incidents/tjlf899mh0qw.md) | none | 2016-05-20 19:36 UTC | 2016-05-20 23:49 UTC | 4.2 h | resolved |
| [Call failures on inbound calls to numbers in South Africa](https://rewindex.com/company/twilio/incidents/8sgdg6n48d2d.md) | none | 2016-05-21 23:44 UTC | 2016-05-22 08:11 UTC | 8.4 h | resolved |
| [Call failures on inbound calls to numbers in Israel](https://rewindex.com/company/twilio/incidents/ktlcfmsxc1pd.md) | minor | 2016-05-23 08:51 UTC | 2016-05-23 17:42 UTC | 8.8 h | resolved |
| [Conference in Japan is operating normally](https://rewindex.com/company/twilio/incidents/hg5lz3rw3xh8.md) | minor | 2016-05-24 19:42 UTC | 2016-05-24 19:44 UTC | 2 min | resolved |
| [Elevated error rates for Taskrouter](https://rewindex.com/company/twilio/incidents/7knrdgfzvtnk.md) | minor | 2016-05-31 21:53 UTC | 2016-05-31 22:58 UTC | 1.1 h | resolved |

## Cite this

Twilio posted 15 status incidents in May 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2016/05
- Citation: Twilio, “Twilio in May 2016” (2016-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2016/05 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in May 2016 (2016-05-01)](https://rewindex.com/company/twilio/2016/05)`


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Canonical: https://rewindex.com/company/twilio/2016/05 · Markdown: https://rewindex.com/company/twilio/2016/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:51.763Z