# Twilio in January 2016: incidents, uptime and changes > Twilio in January 2016: 22 incidents on its status page (1 major or critical), 87.92% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages. Canonical: https://rewindex.com/company/twilio/2016/01 Last updated: 2016-02-01T00:00:00Z - Incidents posted: 22 (major/critical: 1) · Maintenance: 0 - By vendor impact label: major 1, minor 17, none 4 - Uptime (vendor-reported): 87.92% free of major/critical incidents, 85.30% free of any incident; outage time 3.7 days, incident time 4.6 days - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [December 2015](https://rewindex.com/company/twilio/2015/12.md) · Next: [February 2016](https://rewindex.com/company/twilio/2016/02.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Filtering on AT&T and Sprint](https://rewindex.com/company/twilio/incidents/bdhbfdhpcllf.md) | major | 2016-01-11 23:04 UTC | 2016-01-15 16:55 UTC | 4 d | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Usage data impacted from 12/21/2015 to 12/27/2015](https://rewindex.com/company/twilio/incidents/jcgkdddlfdgp.md) | minor | 2016-01-01 19:01 UTC | 2016-01-01 22:00 UTC | 3.0 h | resolved | | [Delays with Transcriptions service](https://rewindex.com/company/twilio/incidents/fjlfgfpllllf.md) | none | 2016-01-06 16:36 UTC | 2016-01-06 17:23 UTC | 47 min | resolved | | [Intermittent Client call disconnects](https://rewindex.com/company/twilio/incidents/ljkfjbfbnllg.md) | minor | 2016-01-08 00:10 UTC | 2016-01-08 03:00 UTC | 2.8 h | resolved | | [Disconnection of small percentage of outbound calls to numbers in the USA and Canada](https://rewindex.com/company/twilio/incidents/hjnjjbgclcbj.md) | minor | 2016-01-11 19:38 UTC | 2016-01-11 19:45 UTC | 7 min | resolved | | [Filtering on AT&T and Sprint](https://rewindex.com/company/twilio/incidents/bdhbfdhpcllf.md) | major | 2016-01-11 23:04 UTC | 2016-01-15 16:55 UTC | 4 d | resolved | | [Intermittent issues with Authy verification calls and messages](https://rewindex.com/company/twilio/incidents/gnbhdbdcjjfc.md) | minor | 2016-01-13 09:12 UTC | 2016-01-13 10:27 UTC | 1.3 h | resolved | | [Network issues in east coast data center](https://rewindex.com/company/twilio/incidents/bklhjfddpcdj.md) | minor | 2016-01-14 23:38 UTC | 2016-01-15 02:21 UTC | 2.7 h | resolved | | [REST API issues](https://rewindex.com/company/twilio/incidents/lhcmmckfgcnj.md) | none | 2016-01-18 15:35 UTC | 2016-01-18 15:36 UTC | 1 min | resolved | | [Some Twilio French Phone numbers are unreachable](https://rewindex.com/company/twilio/incidents/kghhhbfnjndl.md) | minor | 2016-01-20 09:39 UTC | 2016-01-20 10:32 UTC | 53 min | resolved | | [Some Twilio Brazilian Phone numbers are unreachable](https://rewindex.com/company/twilio/incidents/dnmnplpdlkgm.md) | minor | 2016-01-21 12:54 UTC | 2016-01-21 13:42 UTC | 48 min | resolved | | [Small number of 500 errors on SMS using Copilot messaging service](https://rewindex.com/company/twilio/incidents/bfjdpmkfjhfm.md) | minor | 2016-01-21 17:27 UTC | 2016-01-21 19:21 UTC | 1.9 h | resolved | | [Some of the Twilio US prefixes +1(632) and +1(634) currently unavailable](https://rewindex.com/company/twilio/incidents/hhdgkgmdmmnm.md) | minor | 2016-01-24 13:53 UTC | 2016-01-24 20:29 UTC | 6.6 h | resolved | | [Intermittent 500 errors for CallsList and Calls instances](https://rewindex.com/company/twilio/incidents/khmgmkbpgjgn.md) | minor | 2016-01-25 23:19 UTC | 2016-01-26 00:08 UTC | 49 min | resolved | | [Intermittent timeouts on Twilio.com](https://rewindex.com/company/twilio/incidents/pcfkpdpdnjpk.md) | minor | 2016-01-26 06:02 UTC | 2016-01-26 06:49 UTC | 47 min | resolved | | [Intermittent timeouts on Twilio.com](https://rewindex.com/company/twilio/incidents/mplngdhghfph.md) | minor | 2016-01-26 07:02 UTC | 2016-01-26 07:23 UTC | 21 min | resolved | | [No incoming or outgoing calls using SIP, Twilio Client and programmable voice in the Asia Pacific region](https://rewindex.com/company/twilio/incidents/pjmdlkdbbkfn.md) | minor | 2016-01-26 09:31 UTC | 2016-01-26 10:04 UTC | 33 min | resolved | | [Client call failure in the European region, incoming and outgoing calls affected](https://rewindex.com/company/twilio/incidents/kkdlfcndbjlh.md) | minor | 2016-01-28 14:37 UTC | 2016-01-28 14:42 UTC | 5 min | resolved | | [Intermittent issues fetching Conference waitUrl](https://rewindex.com/company/twilio/incidents/ckhggmkhjnnf.md) | minor | 2016-01-28 21:22 UTC | 2016-01-28 21:30 UTC | 8 min | resolved | | [Intermittent issues with Twilio services in Ireland](https://rewindex.com/company/twilio/incidents/gbfnmldkfmjh.md) | none | 2016-01-29 01:19 UTC | 2016-01-29 01:19 UTC | 0 min | resolved | | [Degraded Twilio Client performance in Ireland](https://rewindex.com/company/twilio/incidents/cbmdhpfdpjfb.md) | none | 2016-01-29 14:44 UTC | 2016-01-29 14:44 UTC | 0 min | resolved | | [Issues with CallerID](https://rewindex.com/company/twilio/incidents/mmfjkcmglbdj.md) | minor | 2016-01-29 21:18 UTC | 2016-01-29 21:27 UTC | 9 min | resolved | | [Customers unable to download payment history receipt](https://rewindex.com/company/twilio/incidents/pggbdkcgmnhm.md) | minor | 2016-01-30 03:11 UTC | 2016-01-30 03:40 UTC | 29 min | resolved | ## Cite this Twilio posted 22 status incidents in January 2016 (1 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/twilio/2016/01 - Citation: Twilio, “Twilio in January 2016” (2016-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2016/01 (CC BY 4.0). - Markdown link: `[Twilio: Twilio in January 2016 (2016-01-01)](https://rewindex.com/company/twilio/2016/01)` --- Canonical: https://rewindex.com/company/twilio/2016/01 · Markdown: https://rewindex.com/company/twilio/2016/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:11.892Z