# Trello: Some users may experience delays in receiving email notifications

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-07-10 00:49 UTC · Resolved: 2024-07-10 08:54 UTC · Duration: 8.1 h
- Updates: 3
- [Vendor status page: https://stspg.io/9xk1p4xjfmtq](https://stspg.io/9xk1p4xjfmtq)
- [Company: Trello](https://rewindex.com/company/trello.md)

## Timeline of updates

- **investigating** 2024-07-10 00:49 UTC: We are investigating reports of intermittent errors whilst sending Email Notifications for  Confluence, Jira Work Management, Jira Service Management, Jira, Trello, and Jira Product Discovery Cloud customers. We will provide more details once we identify the root cause.
- **identified** 2024-07-10 01:06 UTC: We continue to work on resolving the Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. We have identified the root cause.
- **resolved** 2024-07-10 08:54 UTC: Between 12:00am 9th July to 08:00am 10th July, we experienced email deliverability issues for some recipient domains for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. The issue has been resolved and future emails will flow normally.


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Canonical: https://rewindex.com/company/trello/incidents/k0x32kxc5ppx · Markdown: https://rewindex.com/company/trello/incidents/k0x32kxc5ppx.md · JSON: https://rewindex.com/api/v1/companies/trello/incidents/k0x32kxc5ppx · Generated 2026-10-18T11:33:05.461Z