# Trello: Delays processing Billing Information

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-03-02 17:20 UTC · Resolved: 2023-03-02 19:40 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://trello.status.atlassian.com/incidents/jkp8gp7k3zm8](https://trello.status.atlassian.com/incidents/jkp8gp7k3zm8)
- [Company: Trello](https://rewindex.com/company/trello.md)

## Timeline of updates

- **resolved** 2023-03-02 19:40 UTC: Between 15:35 UTC to 17:08 UTC customers could not renew, downgrade or signup for a new subscription or update their billing information. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/trello/incidents/jkp8gp7k3zm8 · Markdown: https://rewindex.com/company/trello/incidents/jkp8gp7k3zm8.md · JSON: https://rewindex.com/api/v1/companies/trello/incidents/jkp8gp7k3zm8 · Generated 2026-10-18T09:41:39.835Z