# Trello: Trello Slow or down for users

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-02-21 15:32 UTC · Resolved: 2026-02-21 15:32 UTC · Duration: 0 min
- Updates: 2 · Affected components: Atlassian Support Ticketing, Trello.com, Atlassian Support - Support Portal, Atlassian Support Knowledge Base, API
- [Vendor status page: https://stspg.io/0h06w91b3mc4](https://stspg.io/0h06w91b3mc4)
- [Company: Trello](https://rewindex.com/company/trello.md)

## Summary

Trello reported a major incident involving intermittently dropping websocket connections, disrupting users’ active sessions. It started and was marked resolved at 2026-02-21 15:32 UTC, with a recorded duration of 0 min; the updates did not state a cause or completed fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-02-21 15:32 UTC: Impact Trello users are experiencing issues with websocket connections, leading to difficulties in maintaining active sessions. Affected users may notice disruptions in service as connections are intermittently dropping. Current Status Efforts are underway to restore normal service. Teams are actively engaged in identifying the best path to full resolution. Next Steps The incident team is focusing on pinpointing the root cause and implementing necessary fixes. The next communication will be shared in 30 minutes.
- **resolved** 2026-02-21 15:32 UTC: Impact Trello users are experiencing issues with websocket connections, leading to difficulties in maintaining active sessions. Affected users may notice disruptions in service as connections are intermittently dropping. Current Status Efforts are underway to restore normal service. Teams are actively engaged in identifying the best path to full resolution. Next Steps The incident team is focusing on pinpointing the root cause and implementing necessary fixes. The next communication will be shared in 30 minutes.

## Rewindex changes for this incident

- 2026-02-21 15:32 UTC: [Major incident: Trello Slow or down for users](https://rewindex.com/change/i92b663e6e3225f.md)


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Canonical: https://rewindex.com/company/trello/incidents/bjmg234ll6zs · Markdown: https://rewindex.com/company/trello/incidents/bjmg234ll6zs.md · JSON: https://rewindex.com/api/v1/companies/trello/incidents/bjmg234ll6zs · Generated 2026-10-18T10:41:59.343Z