# Trello: Delay is processing some Trello Billing information.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-02-27 18:10 UTC · Resolved: 2023-02-27 20:50 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://trello.status.atlassian.com/incidents/5snzt98bjflq](https://trello.status.atlassian.com/incidents/5snzt98bjflq)
- [Company: Trello](https://rewindex.com/company/trello.md)

## Timeline of updates

- **resolved** 2023-02-27 20:50 UTC: Between 16:45 UTC to 19:00 UTC customers could not renew, downgrade or signup for a new subscription. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/trello/incidents/5snzt98bjflq · Markdown: https://rewindex.com/company/trello/incidents/5snzt98bjflq.md · JSON: https://rewindex.com/api/v1/companies/trello/incidents/5snzt98bjflq · Generated 2026-10-18T11:34:40.619Z