# Trello: Some products are hard down

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-07-03 20:51 UTC · Resolved: 2024-07-04 00:42 UTC · Duration: 3.9 h
- Updates: 3
- [Vendor status page: https://stspg.io/44xj6jmlhfx8](https://stspg.io/44xj6jmlhfx8)
- [Company: Trello](https://rewindex.com/company/trello.md)

## Timeline of updates

- **investigating** 2024-07-03 20:51 UTC: We are investigating an issue with \<FUNCTIONALITY IMPACTED\> that is impacting \<SOME/ALL\> Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour.
- **monitoring** 2024-07-03 21:45 UTC: We have mitigated the problem and continue looking into the root cause. The outage was between 8:08pm 03/07 UTC - 08:31pm 03/07 UTC We are now monitoring closely.
- **resolved** 2024-07-04 00:42 UTC: Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Trello. The issue has been resolved and the service is operating normally.


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Canonical: https://rewindex.com/company/trello/incidents/3s5sgfn9qtfr · Markdown: https://rewindex.com/company/trello/incidents/3s5sgfn9qtfr.md · JSON: https://rewindex.com/api/v1/companies/trello/incidents/3s5sgfn9qtfr · Generated 2026-10-18T12:35:23.117Z