# Travis CI: API is down on .ORG

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-03-27 20:14 UTC · Resolved: 2020-03-27 21:51 UTC · Duration: 1.6 h
- Updates: 4 · Affected components: API
- [Vendor status page: http://stspg.io/0v04r5y0xmyj](http://stspg.io/0v04r5y0xmyj)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)

## Summary

Travis CI’s .ORG API had a critical outage starting 2020-03-27 20:14 UTC, resolved at 2020-03-27 21:51 UTC after 1 h 36 min. Travis CI reported implementing a fix and monitoring its infrastructure and upstream provider Google; customers using the .ORG API were affected. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2020-03-27 20:14 UTC: We are investigating an outage on the .ORG API. We will provide updates based on our findings. Thank you
- **monitoring** 2020-03-27 20:26 UTC: We implemented a fix for the issue and are monitoring the results. Thank you
- **monitoring** 2020-03-27 20:57 UTC: We are continuing to monitor our infrastructure and one of our upstream providers, Google \[1\]. We will provide additional updates once these systems are fully functional. Thank you \[1\] https://status.cloud.google.com/incident/cloud-networking/20004
- **resolved** 2020-03-27 21:51 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2020-03-27 20:14 UTC: [Critical incident: API is down on .ORG](https://rewindex.com/change/i0e09df0a180ac1.md)


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Canonical: https://rewindex.com/company/travis-ci/incidents/wfwd9y5x4k0p · Markdown: https://rewindex.com/company/travis-ci/incidents/wfwd9y5x4k0p.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/incidents/wfwd9y5x4k0p · Generated 2026-10-18T09:55:39.138Z