# Travis CI: Retroactive: Errors fetching logs from the API

> Travis CI status incident “Retroactive: Errors fetching logs from the API” on 2016-07-12: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/travis-ci/incidents/vz8hdxtkt6zh
Last updated: 2016-07-12T11:47:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-07-12 11:47 UTC · Resolved: 2016-07-12 11:47 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.traviscistatus.com/incidents/vz8hdxtkt6zh](https://www.traviscistatus.com/incidents/vz8hdxtkt6zh)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)

## Timeline of updates

- **resolved** 2016-07-12 11:47 UTC: We identified an issue with our API that caused errors to be returned when attempting to fetch logs through the API, and therefore logs weren't being displayed on our website. We've since fixed the issue, and logs are being returned correctly again. This only affected fetching the logs, so no logs were lost during while the issue was live.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Travis CI, started 2016-07-12 11:47 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/travis-ci/incidents/vz8hdxtkt6zh
- Citation: Travis CI, “Retroactive: Errors fetching logs from the API” (2016-07-12 11:47 UTC). Archived by Rewindex: https://rewindex.com/company/travis-ci/incidents/vz8hdxtkt6zh (CC BY 4.0).
- Markdown link: `[Travis CI: Retroactive: Errors fetching logs from the API (2016-07-12)](https://rewindex.com/company/travis-ci/incidents/vz8hdxtkt6zh)`


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Canonical: https://rewindex.com/company/travis-ci/incidents/vz8hdxtkt6zh · Markdown: https://rewindex.com/company/travis-ci/incidents/vz8hdxtkt6zh.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/incidents/vz8hdxtkt6zh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:57:05.969Z