# Travis CI: Builds not starting/queuing or stucks on .COM

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-03-24 10:42 UTC · Resolved: 2020-03-24 12:34 UTC · Duration: 1.9 h
- Updates: 2
- [Vendor status page: http://stspg.io/kz19d5k3jj0h](http://stspg.io/kz19d5k3jj0h)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)

## Summary

Travis CI reported a major .COM outage with builds not starting, queuing or getting stuck, from 2020-03-24 10:42 UTC to 2020-03-24 12:34 UTC, lasting 1 h 51 min. The vendor attributed the problem to “misusage,” reported recovering infrastructure, and confirmed builds should behave normally after resolution. _(machine-written, sol)_
## Timeline of updates

- **monitoring** 2020-03-24 10:42 UTC: We have observed the root cause of the problem with the builds isn't starting due to misusage. Currently, we are recovering the infrastructure.
- **resolved** 2020-03-24 12:34 UTC: Thank you for your patience. The incident has been resolved and builds should behave as normal.

## Rewindex changes for this incident

- 2020-03-24 10:42 UTC: [Major incident: Builds not starting/queuing or stucks on .COM](https://rewindex.com/change/i48698f64454034.md)


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Canonical: https://rewindex.com/company/travis-ci/incidents/v1vjd2sd2g2v · Markdown: https://rewindex.com/company/travis-ci/incidents/v1vjd2sd2g2v.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/incidents/v1vjd2sd2g2v · Generated 2026-10-18T10:33:34.274Z