# Travis CI: GitHub sync blocked or lasting long - degraded performance

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-03 12:29 UTC · Resolved: 2023-11-03 15:46 UTC · Duration: 3.3 h
- Updates: 3 · Affected components: Background Processing - User Sync, User Sync
- [Vendor status page: https://stspg.io/sc45xpz3br4v](https://stspg.io/sc45xpz3br4v)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)

## Timeline of updates

- **identified** 2023-11-03 12:29 UTC: We received information on issues with data synchronization with GitHub since Nov/1st. We have identified reason and are working on restoring system to normal operation.
- **monitoring** 2023-11-03 15:10 UTC: A fix is in place and we're monitoring.
- **resolved** 2023-11-03 15:46 UTC: Data synchronization issues with GitHub have been fully resolved and all systems are operational


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Canonical: https://rewindex.com/company/travis-ci/incidents/tygl6crfr0mb · Markdown: https://rewindex.com/company/travis-ci/incidents/tygl6crfr0mb.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/incidents/tygl6crfr0mb · Generated 2026-10-18T09:41:15.334Z