# Travis CI: Syncing user data with GitHub is delayed for some users on travis-ci.org and travis-ci.com

> Travis CI status incident “Syncing user data with GitHub is delayed for some users on travis-ci.org and travis-ci.com” on 2017-01-18: impact minor (vendor’s label), 3.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/travis-ci/incidents/s8w540ds8lc6
Last updated: 2017-01-18T13:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-01-18 10:00 UTC · Resolved: 2017-01-18 13:11 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://www.traviscistatus.com/incidents/s8w540ds8lc6](https://www.traviscistatus.com/incidents/s8w540ds8lc6)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)

## Timeline of updates

- **resolved** 2017-01-18 13:11 UTC: Syncing user data with GitHub is now working properly. Thanks for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Travis CI, started 2017-01-18 10:00 UTC, resolved after 3.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/travis-ci/incidents/s8w540ds8lc6
- Citation: Travis CI, “Syncing user data with GitHub is delayed for some users on travis-ci.org and travis-ci.com” (2017-01-18 10:00 UTC). Archived by Rewindex: https://rewindex.com/company/travis-ci/incidents/s8w540ds8lc6 (CC BY 4.0).
- Markdown link: `[Travis CI: Syncing user data with GitHub is delayed for some users on travis-ci.org and travis-ci.com (2017-01-18)](https://rewindex.com/company/travis-ci/incidents/s8w540ds8lc6)`


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Canonical: https://rewindex.com/company/travis-ci/incidents/s8w540ds8lc6 · Markdown: https://rewindex.com/company/travis-ci/incidents/s8w540ds8lc6.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/incidents/s8w540ds8lc6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:01:19.885Z