# Travis CI: Linux builds not being processed for .com

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-02-04 20:07 UTC · Resolved: 2020-02-04 22:36 UTC · Duration: 2.5 h
- Updates: 4 · Affected components: Builds Processing - Linux and Windows Builds, Linux and Windows Builds
- [Vendor status page: http://stspg.io/4v5rhk5cjxyk](http://stspg.io/4v5rhk5cjxyk)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)

## Timeline of updates

- **identified** 2020-02-04 20:07 UTC: We have confirmed that a portion of jobs requested today were not processed correctly. These jobs are stuck in the "queued" state. We confirmed that restarting affected jobs solves the issue.
- **monitoring** 2020-02-04 20:11 UTC: We are restarting the jobs stuck in "queued" state at this time. Affected users may restart them themselves. If you continue to see problems, please contact us at support@travis-ci.com.
- **monitoring** 2020-02-04 21:57 UTC: We are planning on restarting stuck jobs between 20:40 and 21:40 UTC and monitor the queue following the restart.
- **resolved** 2020-02-04 22:36 UTC: Jobs have been processed. If you see problems, please contact us at support@travis-ci.com.


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Canonical: https://rewindex.com/company/travis-ci/incidents/nywbtjd5brgt · Markdown: https://rewindex.com/company/travis-ci/incidents/nywbtjd5brgt.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/incidents/nywbtjd5brgt · Generated 2026-10-18T09:58:51.643Z