# Travis CI: Linux builds not being processed for .com

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-01-30 14:46 UTC · Resolved: 2020-01-30 16:34 UTC · Duration: 1.8 h
- Updates: 4 · Affected components: Builds Processing - Linux and Windows Builds, Linux and Windows Builds
- [Vendor status page: http://stspg.io/cn9m88jq6mtc](http://stspg.io/cn9m88jq6mtc)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)

## Timeline of updates

- **investigating** 2020-01-30 14:46 UTC: We are investigating reports of Linux jobs not being processed for .com (both private and public).
- **identified** 2020-01-30 15:25 UTC: We have confirmed that a portion of jobs requested starting around 07:00 UTC  today were not processed correctly. These jobs are stuck in the "queued" state. We confirmed that restarting affected jobs solves the issue.
- **monitoring** 2020-01-30 15:48 UTC: We are restarting the jobs stuck in "queued" state at this time. Affected users may restart them themselves. If you continue to see problems, please contact us at support@travis-ci.com.
- **resolved** 2020-01-30 16:34 UTC: Jobs have been processed. If you see problems, please contact us at support@travis-ci.com.


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Canonical: https://rewindex.com/company/travis-ci/incidents/ndfddg3n7ptd · Markdown: https://rewindex.com/company/travis-ci/incidents/ndfddg3n7ptd.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/incidents/ndfddg3n7ptd · Generated 2026-10-18T11:31:07.613Z