# Travis CI: Slow booting Linux builds for both open source and private repositories

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-07-02 15:16 UTC · Resolved: 2019-07-03 02:45 UTC · Duration: 11 h
- Updates: 6 · Affected components: Builds Processing - Linux and Windows Builds, Linux and Windows Builds
- [Vendor status page: http://stspg.io/9f0b28aff](http://stspg.io/9f0b28aff)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)

## Timeline of updates

- **investigating** 2019-07-02 15:16 UTC: We are receiving reports of slow booting Linux builds. We are currently looking into it.
- **investigating** 2019-07-02 16:25 UTC: We are currently hitting the API rate-limit when using our Cloud Provider’s API that is preventing us from creating/deleting VMs. We are looking into getting the system back under the API rate-limit threshold. Thank you for your patience.
- **identified** 2019-07-02 17:22 UTC: We’ve made progress in being able to stay under the API rate-limit and things are looking better on travis-ci.com. A higher backlog of jobs remains on travis-ci.org. We’ll keep you posted on the status of each backlog on a timely basis.
- **identified** 2019-07-02 21:07 UTC: Sorry for the lack of updates. It's been challenging to remain below the API rate-limit and the backlogs haven't been decreasing at a steady pace as previously mentioned. We now confirm that the backlog on .com is decreasing at a comfortable pace while the backlog on .org is over its peak. Thanks for hanging in there with us.
- **monitoring** 2019-07-02 22:21 UTC: Backlog on travis-ci.com has cleared around 21:55 UTC. We are monitoring travis-ci.org's backlog closely.
- **resolved** 2019-07-03 02:45 UTC: Backlog on travis-ci.org has cleared has of 2019-07-03 2:14 UTC. Thanks again for your continued patience during this incident.


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Canonical: https://rewindex.com/company/travis-ci/incidents/g9xm3l02dknv · Markdown: https://rewindex.com/company/travis-ci/incidents/g9xm3l02dknv.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/incidents/g9xm3l02dknv · Generated 2026-10-18T09:55:53.617Z