# Travis CI: MacOS Builds Failing on .COM and .ORG

- Impact (vendor’s label): critical
- Status: postmortem
- Started: 2020-03-19 19:41 UTC · Resolved: 2020-03-19 21:59 UTC · Duration: 2.3 h
- Updates: 3 · Affected components: Builds Processing - Mac Builds
- [Vendor status page: http://stspg.io/12j2x8c2njjl](http://stspg.io/12j2x8c2njjl)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)

## Summary

MacOS builds failed on Travis CI .COM and .ORG in a critical outage from 2020-03-19 19:41 UTC to 2020-03-19 21:59 UTC, lasting 2 h 17 min. Travis CI attributed the failures to a major upstream-provider outage and resolved the incident after the provider reported a fix and Travis CI observed improvements. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2020-03-19 19:41 UTC: We have observed issues with Mac OSX builds that are failing on both .com and .org due to a major outage at our upstream provider. We are looking into this and will provide additional updates.
- **resolved** 2020-03-19 21:59 UTC: Thank you for your patience. Our upstream provider has reported that a fix has been implemented \[1\]. We have also seen improvements on our end and so we are marking this issue resolved. Thank you \[1\] https://status.macstadium.com/incidents/l464rrkdg4yn
- **postmortem** 2020-03-23 16:26 UTC: Please see the MacStadium Post-Mortem \\\[1\\\] for details about this incident. Thank you! \\\[1\\\] \[https://status.macstadium.com/incidents/l464rrkdg4yn\](https://status.macstadium.com/incidents/l464rrkdg4yn)

## Rewindex changes for this incident

- 2020-03-19 19:41 UTC: [Critical incident: MacOS Builds Failing on .COM and .ORG](https://rewindex.com/change/ied232c1bf5b9e1.md)


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Canonical: https://rewindex.com/company/travis-ci/incidents/9861dc7dtsb0 · Markdown: https://rewindex.com/company/travis-ci/incidents/9861dc7dtsb0.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/incidents/9861dc7dtsb0 · Generated 2026-10-18T09:38:53.784Z